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You Finally Achieved Content Virality! Now What?

Posted by Isla_McKetta

If you’ve ever achieved the holy grail of content marketing success—true virality—you know the rush of endorphins as you watch the share count climb. You’ve smiled the enormous grin when one of your friends shares that piece on Facebook without any idea that you helped create it. Maybe you’ve even felt the skin-chilling prickle when Buzzfeed picks up your content.

Then you’ve undoubtedly experienced the heart-stopping numbness when the traffic finally stalls. Where did all the people go? Was it real? Can you do it again?

What happens next depends on which camp you fall into. Most people either

  1. Squander that success in a haze of denial, or
  2. Rush back to their desks to copy the thing that just went viral so they can replicate the success (only to find that the Internet is already over it).

But there is a third, better way—you can learn everything possible from this moment of greatness and turn it around to create something even more shareable next time. This third path is not easy, but it is the surest way to get you back on the road to virality. Here’s how.

Celebrate your success

Duh. You were going to do this anyway, but take a moment (or a day) to fully enjoy all the tweets, traffic, and accolades. This will give you energy for the next step and you’ll be all the more focused for the long road ahead.

Analyze what went right

Sometimes content marketing feels like throwing Velcro darts at the wall—you just don’t know what’s going to stick. But when something finally does stick, there are a lot of lessons to be learned about your audience and what might work in the future.

For example, take this post from Organic Gardening, “7 Secrets for a High-Yield Vegetable Garden.” According to BuzzSumo, it has six times as many shares as the next most successful article from the same site.

In fact, when looking at content that contained the word “garden,” the post had more than twice as many shares as the top post from Country Living, a magazine with about five times the circulation.

I think we can safely call this piece a runaway success. Now let’s look at what made this article so much more viral than its top three friends.

Title

It’s not too much of a stretch to say that “7 Secrets for a High-Yield Vegetable Garden” is a lot sexier title than “Gardener’s April To-Do List,” “Going with the Flow,” and “Cauliflower with Peas.”

Not only does the highly successful article contain one of those emotion words that get us all excited to click, the title actually fully describes what the article is about—passing what Ian Lurie calls the “blank sheet of paper” test. You’ll note that the titles listed in BuzzSumo are actually more descriptive than those on the page—next time they might want to use the more descriptive titles on the page.

Format

The format of these four articles is pretty basic: text with at least one related image. In fact, the to-do list article could have gone a bit farther if someone had turned it into a downloadable checklist (or at least a checklist).

Sometimes, like when you’ve invested heavily in a flashy parallax scrolling piece, it’s easy to surmise that form contributed heavily to the success of the content. But in this case, it’s unlikely that the form of this article gave it a viral advantage.

Length

These four articles vary widely in length, but they conform to what you might expect from the types of articles that they are. “Go with the Flow” is more of an essay and should be longer, whereas to-do lists and recipes get less useful the longer they are.

7 Secrets April To-Do Going w/Flow Cauliflower
1100+ words 800+ words 1700+ words 200+ words

I’d argue that “7 Secrets” is an exception here, in that it’s more in-depth than it needs to be—in a good way. This could be one contributor to its success.

Topic

Not only is the “7 Secrets” title much more clickable, the viral article also hits on high-yield gardening—a high-interest topic. Having not seen the personas for this site, I’m not sure if Organic Gardening has identified gardeners with limited space or gardeners who are trying to sustain themselves entirely from their yards as targets, but this article would be interesting to both groups (which means more excited readers to share the content).

The to-do list article is practical and “Going with the Flow” (about water conservation) is newsworthy (although it would do a lot better if it mentioned the California drought in the intro). If you love cauliflower, perhaps you can tell me why that recipe is popular. But it’s easy to see why none of these other three articles broke through the viral barrier.

Timeliness

From what I can tell, the original article is actually a couple of years old. It’s just been hanging out waiting for the right moment. So goes content marketing. But the week that it went nuts on BuzzSumo was in late March—the very week I was mapping my own garden.

That said, it isn’t the most timely of these four articles. The April to-do list is very timely (and this kind of evergreen content has the chance to get picked up again year after year) and, as mentioned, the article about water (despite being written in 2011) is on-trend with current events in California.

Again, you’ll have to tell me if cauliflower is timeless, because I’m still not understanding the success of that recipe.

One caveat: There’s some weirdness around the dating on this site (especially since the site re-branded in the middle of me writing this draft). If you dig into the publication date, it’s April 1, 2015, a few days after March 29, 2015 (the date BuzzSumo called its publication date). And when I first started writing this article I think I found that the page was created about two years ago (though I can no longer verify that information).

Your lesson here is that if you do a site rebrand in the middle of assessing your content, your data will likely contain weirdness too.

Overall quality

This is where your spidey sense comes in, because overall quality is in many ways a combination of all the factors we just looked at along with the strength of the writing. But there’s also that je ne sais quoi factor where you have to trust your gut (don’t worry, spotting great content is easier than you think).

“7 Secrets” really is a better article for the Internet than the other three. It’s easy to share, seems high-impact, and is a fast read. “Going with the Flow” is also a good article, especially with the storytelling angle, but the anecdotal lead-in followed by the intercontinental comparison of water management styles smacks of classic print journalism (requiring thoughtful rumination), which means it might be more appropriate or successful offline.

Influencer name dropping

Ego bait is a tried and true content marketing tactic. It’s not used in this article, but that doesn’t mean it isn’t a good tool to keep on hand. If I wanted this article to go even more viral, I would have put names to the two experts they cite (and then reached out to tell those experts that I was quoting them).

The social angle

Looking at “7 Secrets” against the April to-do list, we can immediately spot a few reasons it was roughly three times more popular on the social network. It has an active and enticing image, the accompanying text is both inspirational and asks for engagement, and the article description is, well, descriptive.

Now, I don’t have access to the internal Facebook analytics of this site, but if I did, I’d be looking hard at trends in what times of day and days of week they find the most engagement as well as whether there was any paid promotion to see what else can be learned.

High-profile sharers

As you can see, except for the magazine itself, very few people who shared this article on Twitter even have more than 1,000 followers. That might not be bad for you and me, but it’s not going to cause a viral stampede.

If you find that more recognizable folks (or even those with a lot more followers) were part of your success, it might be time to build some relationships there. You can do that either by involving them in your content creation process in the future or by reaching out when you have something new to promote.

You don’t have to wait until something goes viral to analyze what content is succeeding and why. Get some practice now (and help yourself on the road to virality):

Download this checklist as a template

Now that you understand what contributes to content virality, you’re ready to try to capture that magic all over again.

Resist the urge to imitate

This sounds counter-intuitive, but the last thing you want to do after achieving content success is to run out and do exactly what you did last time. Why? Because the Internet craves novelty, and just like it’s completely adorable when your friend’s toddler sticks his tongue out at you for the first time, the second, third, and thirty-seventh times are increasingly less adorable (and notable).

Instead, use all that analysis you just did of what made the piece successful to remix those elements and try something new. In the case of the garden efficiency article we’ve been looking at, I’d follow up with a profile of three influential organic gardeners who have different ways of achieving efficiency in their gardens.

Enough about gardening already, what about some other topics like windows, water, and dessert.

  • If “DIY Craft Projects using Old Vintage Windows Doors” earned you 428k shares, avoid writing “DIY Craft Projects Using Old Vintage Bannisters” and instead think more broadly with something like “10 Best Stores in the US to Find Vintage Windows for Your Project” or “Last Minute Summer Patio Projects for Upscale Freecyclers.” The first plays with influencer marketing and the second explores a niche readership that has the potential to be very passionate about sharing your content.
  • If you’ve recently had success with “Gray Whale Dies Bringing Us a Message – With Stomach Full of Plastic Trash” (226k+ shares), skip starting a series on dead animals that are portending the end of the earth. Instead try something like an infographic that shows how much the average American contributes to the gyre of plastic in the ocean that includes tips on how we can reduce our impact. That type of content would capitalize a little on the scare tactics of the first post plus the spirit that we’re all responsible for the fate of the planet. It would also be a chance to test if posts that end with positive impacts are as shareable.
  • Or if everyone loved your recipe for a ginormous Reese’s Cup (21k+ shares), don’t be tempted to write about chocolate peanut butter pie. Rather, consider creating a series on revamped recipes for childhood favorites like an upscale Nanaimo Bar or incorporating Jello into a trifle.

The exception

There are times when a piece of content you’ve created goes viral even though you feel like you only took the idea halfway. Playbuzz got some really good traction (1.6 million shares) with this post:

About a month later they followed up with this one which garnered 3.3 million shares:

They could have taken the idea even farther with “What Sci-Fi Novel…” and “What Horror Novel…” but those get weird fast and it’s safe to say they found their peak audience the second time around by getting more general. So they stopped while they were ahead.

Build relationships

Viral success means that a whole lot of people just shared your content. It also means that you have a huge opportunity to connect with people who might remember who you are for the next five seconds.

Help them remember you for the foreseeable future by reaching out now and thanking them for sharing your stuff or engaging them in conversation. Ask what they’d like to see next time or respond to their questions. Be playful and friendly (if it suits your corporate voice) and get the writer to help you with the follow-up.

Use your success as brand leverage

There’s no better time for PR outreach than immediately following a big viral content win. Who doesn’t want to drop a line in an outreach email like “Our latest infographic has earned 452,000 shares on Pinterest (so far).” That number might feel like a fluke, but if you can get someone from a major media outlet interested in your next piece, your future looks bright.

Keep trying

Capturing the zeitgeist well enough to give a post viral success is not an easy thing. But have confidence that if you’ve done it before, you have what it takes to do it again. Keep making awesome stuff. And when you’re tempted to get bummed because something doesn’t quite find its audience, instead milk that learning experience for all it’s worth.


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What Digital Marketing Managers Should Learn from the Agile Manifesto

Posted by BenjaminEstes

The Agile movement has done a world of good for digital marketers. The term “Agile marketing” started being thrown around in about 2010. In 2011-2012 there was a proliferation of content around it. Among many others, Jonathon Colman did a Whiteboard Friday, and Mack Fogelson put her two cents in with a Moz article. At Distilled we’ve incorporated these ideas into our everyday behaviors. We’re better for it.

And yet, I don’t think we’ve captured the full potential the Agile Manifesto offers.

Much “Agile marketing” content is actually about Agile project management methodologies like Scrum. These frameworks are earth-shattering when you first find them. But in the end, they’re helping you get the same things done—just better, or faster, or with a greater rate of success. What happens when you want to dramatically level up your marketing game? or make better strategic decisions? or integrate more closely with other departments? Or make your team vastly more effective?

To answer these questions we must think bigger than project management. We need to address the business culture that shapes the choices we make. That’s what the Agile Manifesto is about. This is the real inspiration behind the Agile movement.

The Agile Manifesto

The Agile Manifesto was written in 2001 by developers who wanted to improve their trade. It’s short. Give it a read:


Manifesto for Agile Software Development

We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value:

  1. Individuals and interactions over processes and tools
  2. Working software over comprehensive documentation
  3. Customer collaboration over contract negotiation
  4. Responding to change over following a plan

That is, while there is value in the items on the right, we value the items on the left more.

Kent Beck, Mike Beedle, Arie van Bennekum, Alistair Cockburn, Ward Cunningham, Martin Fowler, James Grenning, Jim Highsmith, Andrew Hunt, Ron Jeffries, Jon Kern, Brian Marick, Robert C. Martin, Steve Mellor, Ken Schwaber, Jeff Sutherland, Dave Thomas

© 2001, the above authors this declaration may be freely copied in any form, but only in its entirety through this notice.


Notice anything strange? This isn’t about project management. It’s about culture. In fact, “Agile” development teams use many different project management styles—like Scrum or Kanban.

Instead, the manifesto promotes four cultural biases. Being “Agile” means allowing these biases to be major influences in decision making. In everyday life “bias” is often a negative word. It suggests a lack of objectivity. However, being opinionated about the choices you make is the essence of company culture. And it turns out that some cultures are more effective than others.

Changing project management styles isn’t enough. Organizations that try to “be Agile” through changing project management styles, without considering culture, may be dissatisfied with the results.

Smart development teams have made cultural changes with this manifesto for over a decade. If marketing managers are to learn from the Agile Manifesto, what would that mean? Let’s look at each of the 4 main points the manifesto presents and find out.

1. Individuals and interactions over processes and tools

Digital marketing requires good processes and tools. Moving beyond the basics means dealing with human beings.

Some channels, like organic and paid search, require investment in processes and tools. That’s the nature of the work. Anyone trying to understand a SERP without the Moz Keyword Difficulty tool is fighting with one hand tied behind their back.

But let’s not give the tools too much credit. The effectiveness of our tools and processes isn’t the biggest influencer of success. What else impacts search marketing? A few things that come to mind:

  • Marketing budget owners
  • Willingness of brand owners to test new types of content
  • Onerous content sign-off requirements from legal or management teams
  • Limited bandwidth of teams responsible for site updates
  • Team knowledge of best practices

Notice a theme? It turns out there are a lot of people that influence your search marketing. Great tools and processes help us become the best version of our current selves. To take marketing performance to the next level it’s people that you need to invest in.

In practice: trial engagements vs. RFPs

Distilled routinely fields RFPs from prospective clients. Some of them are truly abysmal. Filling them out is a huge investment. Yet that’s not my main concern—I’d do just about anything to work with a great client. Here’s what gets me: RFPs often aren’t effective selection tools.

A mile-long RFP won’t prove that an agency will integrate with your team. It tests the agency’s ability to write essays. It’s an expensive test that doesn’t map to real life work. An RFP is a tool, but you and your team and your consultants are people. People can’t be quantified like that.

A great alternative to an RFP is to engage an agency for a short period—maybe 3 months. This may be an uncomfortable approach. It means investing in something you acknowledge may not work out. But by actually working together you’ll see what it’s like to collaborate. A good agency partner is invaluable. Take the time to see your potential agency as human beings and it’ll pay off in the long run.

2. Working software over comprehensive documentation

Spend less time creating reports. Spend more time marketing.

The Agile Manifesto reflects on software development. But it’s mostly generic enough to apply to marketing. However, for this particular line we need to make some tweaks. I propose:

Working campaigns over comprehensive reporting.

Data analysis helps us feel confident about our marketing. It’s enticing to point to numbers because they let us say we’re doing things that are ‘reasonable’. When analysis helps us make a specific decision, that’s helpful and healthy.

But often reports are pulled without any analysis. Anyone who works at a large organization has seen this. And sometimes, analysis is demanded in situations where it isn’t appropriate—a way to add a hurdle in front of an initiative someone wants blocked.

The numbers are there to help us make good choices. If pulling un-analyzed numbers is taking enough time to prevent things from getting done, reporting is getting in the way. A good rule of thumb: the more frequently a report is pulled, the more it must be automated and the fewer metrics it should have. Prefer forward progress in marketing over time spent reporting.

In practice: weekly reporting

Ecommerce sites commonly break down reports by week. And there are meaningful decisions that can be made on a weekly basis, such as changing advertising spends to compensate for poorer-than-expected performance.

However, recommending an increase in paid spend to compensate for a drop in organic requires remarkably few inputs. Did organic revenue hit target last week? are we on track to hit targets for the month? do we have discretionary budget to spend on paid?

Weekly reports should be brief and include numbers that can trigger action. Creation should be completely automated. If looking at macro numbers suggests questions that want answers, commission ad hoc analysis to answer them. Don’t demand all the numbers by default. If your team is spending 10% of their time pulling regular reports, your mission should be to make that 2%.

3. Customer collaboration over contract negotiation

Your customer isn’t an enemy to be conquered, or a black box with a variable conversion rate. She is a human being. Do whatever you can to spend more time engaging her and less time selling to her.

Modern startup culture favors the long play—get people using your product and worry about profit later. This attitude is great from a marketer’s perspective. The more people engage with your product, the more people you have invested in your brand. More word-of-mouth, more opinions, more data. It’s a positive feedback loop.

It’s easy to forget that this attitude wasn’t always prevalent. Once upon a time getting the new version of Adobe’s Creative Suite set you back a big chunk of change. The barrier to entry for a customer was high. These days Creative Cloud available for a low monthly fee. This makes it much more accessible to more people.

It’s more important to have the customer engaged and in your ecosystem than to extract maximum short term value from them. Get your product in the hands of customers. Understand how they use it, and how it satisfies their needs. Leverage your customer relationships to improve your marketing.

In practice: Canva’s pricing model

Canva is a hosted graphic design app. They’ve got a great pricing model. The tool is free for everyone to use. You only pay (~$1) if you use premium design assets in your image. There is no pressure to do so, and certainly no necessity given the power and flexibility of the tool.

Everyone who uses Canva—whether they pay for it or not—benefits from it. That means some users benefit from Canva’s hard work without paying a dime. But that’s OK: Canva benefits from every user, whether they pay or not. More users become more word of mouth, more product feedback, and more mind share. Instead of worrying about extracting the most value possible from each user, Canva sees the bigger picture.

4. Responding to change over following a plan

The state of reality is constant flux. Embracing that change and investing in harnessing gives you a competitive advantage.

One of the promises of agile project management methodologies is that they allow work to be broken into small chunks and reprioritized. This kind of prioritization, though, is only one part of the story. When a big change comes along, anyone can drop everything they are doing and focus on it.

The question isn’t whether you can focus on a new initiative. The question is how effectively you can capture a new opportunity. What have you done to make sure that when you want to make a change you can make that change as easily as possible?

For instance, front-end developer bandwidth might be a bottleneck for you. Being able to effectively prioritize new tasks for their constrained bandwidth is good. But recognizing opportunities to prioritize investing in removing that roadblock is better. It allows you to be more flexible in the future when something bigger comes up. If you go to the dev team any time you need copy updated on your website, what can you do to avoid going to them entirely?

In practice: invest in your platform

Let’s say you’re working for a retail clothing ecommerce site. Your site has a “sandal” category page. But research suggests that your audience actually uses the word “flip flop“. As a result, you might want to test swapping the title tag of the page to use “flip flop” instead. Easy enough, right?

But what does it take to change that title tag? If you’re lucky, you log into an online interface and change the value of a text box. If you’re not lucky, it means defining the changes you want to make, putting them into a spreadsheet, emailing them to the team responsible for metadata updates, hoping your change is prioritized in the next build of your site, and crossing your fingers.

Knowing that you should look into “flip flops” is good. Making it easier to change title tags by improving (or adding) a CMS is better. It sounds simple. Yet there are plenty of organizations—maybe even yours—where a content change as basic as a title tag swap requires a full build of the website. If you’re a marketing manager in such an organization, you’ve found your mission.

Closing thoughts

The cultural biases of the Agile Manifesto are much more important than project management style.

Implementing the tactics you read on blogs like Moz’s will help you make incremental improvements in your marketing program. But by reflecting on how to work more effectively within your organization you take your marketing performance to places you didn’t think it could go. And you may even enjoy your job more!

What do you think? What are the roadblocks you come up against within your organization? What cultural changes would solve them?


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​We Want Your Stories: Accepting MozCon Ignite Pitches

Posted by EricaMcGillivray

We’re thrilled to announce the addition of a networking and Ignite-style event for attendees on Tuesday night at MozCon. For years, you’ve asked us for more networking and relaxing times, and this is what we’ve dreamed up. But we need your help!

We want you to share your stories, passions, and experiences. There are 16—yes, 16—speaking slots. Ignite-style talks are 5 minutes in length and slides auto-advance. That’s right, there’s no going back, and once it’s done, it’s done! Learn more about the format and why you should do it.

In order to encourage relaxation, none of these talks will be about online marketing. Instead, we want to use this opportunity to get to know our fellow community members better. We want to hear about your passion projects, interests, and the things that fascinate you outside marketing. Tell us about how you spend weekends making support banners for your favorite soccer team or why you mentor high school students, for example.

The basic details

  • To submit, just fill out the form below.
  • Please only submit one talk! We want the one you’re most excited about.
  • Talks cannot be about online marketing.
  • They are only 5 minutes in length, so plan accordingly.
  • If you are already speaking on the MozCon stage, you cannot pitch for this event.
  • Submissions close on Sunday, May 17 at 5pm PDT.
  • Selection decisions are final and will be made in late May / early June.
  • All presentations must adhere to the MozCon Code of Conduct.
  • You must attend MozCon, July 13-15, and the Tuesday night event in person, in Seattle.

If selected, you will get the following

  • 5 minutes on the Tuesday night stage to share with our audience. The event lasts from 7-10pm and will be at Benaroya Hall (where the Seattle Symphony plays).
  • $300 off a regular priced ticket to MozCon. (If you already purchased yours, we’ll issue a $300 refund for regular priced ticket or $100 for an early bird ticket. Discount not available for super early bird special.)
  • We will work with you to hone your talk!
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As we want to ensure every single speaker feels both comfortable and gives their best talk possible, myself and Matt Roney are here to help you. We’ll review your topic, settle on the title, walk through your presentation with you, and give you a tour of the stage earlier in the evening. While you do the great work, we’re here to help in anyway possible.

Unfortunately, we cannot provide travel coverage for these MozCon Ignite speaking slots.

What makes a great pitch

  • Focus on the five minute length.
  • Be passionate about what you’re speaking about. Tell us what’s great about it.
  • For extra credit, include links to videos of you doing public speaking.
  • Follow the guidelines. Yes, the word counts are limited on purpose. Do not submit links to Google Docs, etc. for more information. Tricky and multiple submissions will be disqualified.

We’re all super-excited about these talks, and we can’t wait to hear what you might talk about. Whether you want to tell us about how Frenchies are really English dogs or which coffee shop is the best in Seattle, this is going to be blast! The amazing Geraldine DeRuiter, known for her travel blogging and witty ways, will be emceeing this event.

If you’re still needing inspiration or a little confused about an Ignite talk, watch Geraldine’s talk from a few years ago about sharing personal news online:

Like our other speaker selections, we have a small committee at Moz running through these topics to get the best variety and fun possible. While we cannot vet your topic, feel free to ask questions in the comments.

Everyone who submits an Ignite pitch will be informed either way. Best of luck!


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I Can’t Drive 155: Meta Descriptions in 2015

Posted by Dr-Pete

For years now, we (and many others) have been recommending keeping your Meta Descriptions shorter than about 155-160 characters. For months, people have been sending me examples of search snippets that clearly broke that rule, like this one (on a search for “hummingbird food”):

For the record, this one clocks in at 317 characters (counting spaces). So, I set out to discover if these long descriptions were exceptions to the rule, or if we need to change the rules. I collected the search snippets across the MozCast 10K, which resulted in 92,669 snippets. All of the data in this post was collected on April 13, 2015.

The Basic Data

The minimum snippet length was zero characters. There were 69 zero-length snippets, but most of these were the new generation of answer box, that appears organic but doesn’t have a snippet. To put it another way, these were misidentified as organic by my code. The other 0-length snippets were local one-boxes that appeared as organic but had no snippet, such as this one for “chichen itza”:

These zero-length snippets were removed from further analysis, but considering that they only accounted for 0.07% of the total data, they didn’t really impact the conclusions either way. The shortest legitimate, non-zero snippet was 7 characters long, on a search for “geek and sundry”, and appears to have come directly from the site’s meta description:

The maximum snippet length that day (this is a highly dynamic situation) was 372 characters. The winner appeared on a search for “benefits of apple cider vinegar”:

The average length of all of the snippets in our data set (not counting zero-length snippets) was 143.5 characters, and the median length was 152 characters. Of course, this can be misleading, since some snippets are shorter than the limit and others are being artificially truncated by Google. So, let’s dig a bit deeper.

The Bigger Picture

To get a better idea of the big picture, let’s take a look at the display length of all 92,600 snippets (with non-zero length), split into 20-character buckets (0-20, 21-40, etc.):

Most of the snippets (62.1%) cut off as expected, right in the 141-160 character bucket. Of course, some snippets were shorter than that, and didn’t need to be cut off, and some broke the rules. About 1% (1,010) of the snippets in our data set measured 200 or more characters. That’s not a huge number, but it’s enough to take seriously.

That 141-160 character bucket is dwarfing everything else, so let’s zoom in a bit on the cut-off range, and just look at snippets in the 120-200 character range (in this case, by 5-character bins):

Zooming in, the bulk of the snippets are displaying at lengths between about 146-165 characters. There are plenty of exceptions to the 155-160 character guideline, but for the most part, they do seem to be exceptions.

Finally, let’s zoom in on the rule-breakers. This is the distribution of snippets displaying 191+ characters, bucketed in 10-character bins (191-200, 201-210, etc.):

Please note that the Y-axis scale is much smaller than in the previous 2 graphs, but there is a pretty solid spread, with a decent chunk of snippets displaying more than 300 characters.

Without looking at every original meta description tag, it’s very difficult to tell exactly how many snippets have been truncated by Google, but we do have a proxy. Snippets that have been truncated end in an ellipsis (…), which rarely appears at the end of a natural description. In this data set, more than half of all snippets (52.8%) ended in an ellipsis, so we’re still seeing a lot of meta descriptions being cut off.

I should add that, unlike titles/headlines, it isn’t clear whether Google is cutting off snippets by pixel width or character count, since that cut-off is done on the server-side. In most cases, Google will cut before the end of the second line, but sometimes they cut well before this, which could suggest a character-based limit. They also cut off at whole words, which can make the numbers a bit tougher to interpret.

The Cutting Room Floor

There’s another difficulty with telling exactly how many meta descriptions Google has modified – some edits are minor, and some are major. One minor edit is when Google adds some additional information to a snippet, such as a date at the beginning. Here’s an example (from a search for “chicken pox”):

With the date (and minus the ellipsis), this snippet is 164 characters long, which suggests Google isn’t counting the added text against the length limit. What’s interesting is that the rest comes directly from the meta description on the site, except that the site’s description starts with “Chickenpox.” and Google has removed that keyword. As a human, I’d say this matches the meta description, but a bot has a very hard time telling a minor edit from a complete rewrite.

Another minor rewrite occurs in snippets that start with search result counts:

Here, we’re at 172 characters (with spaces and minus the ellipsis), and Google has even let this snippet roll over to a third line. So, again, it seems like the added information at the beginning isn’t counting against the length limit.

All told, 11.6% of the snippets in our data set had some kind of Google-generated data, so this type of minor rewrite is pretty common. Even if Google honors most of your meta description, you may see small edits.

Let’s look at our big winner, the 372-character description. Here’s what we saw in the snippet:

Jan 26, 2015 – Health• Diabetes Prevention: Multiple studies have shown a correlation between apple cider vinegar and lower blood sugar levels. … • Weight Loss: Consuming apple cider vinegar can help you feel more full, which can help you eat less. … • Lower Cholesterol: … • Detox: … • Digestive Aid: … • Itchy or Sunburned Skin: … • Energy Boost:1 more items

So, what about the meta description? Here’s what we actually see in the tag:

Were you aware of all the uses of apple cider vinegar? From cleansing to healing, to preventing diabetes, ACV is a pantry staple you need in your home.

That’s a bit more than just a couple of edits. So, what’s happening here? Well, there’s a clue on that same page, where we see yet another rule-breaking snippet:

You might be wondering why this snippet is any more interesting than the other one. If you could see the top of the SERP, you’d know why, because it looks something like this:

Google is automatically extracting list-style data from these pages to fuel the expansion of the Knowledge Graph. In one case, that data is replacing a snippet and going directly into an answer box, but they’re performing the same translation even for some other snippets on the page.

So, does every 2nd-generation answer box yield long snippets? After 3 hours of inadvisable mySQL queries, I can tell you that the answer is a resounding “probably not”. You can have 2nd-gen answer boxes without long snippets and you can have long snippets without 2nd-gen answer boxes, but there does appear to be a connection between long snippets and Knowledge Graph in some cases.

One interesting connection is that Google has begun bolding keywords that seem like answers to the query (and not just synonyms for the query). Below is an example from a search for “mono symptoms”. There’s an answer box for this query, but the snippet below is not from the site in the answer box:

Notice the bolded words – “fatigue”, “sore throat”, “fever”, “headache”, “rash”. These aren’t synonyms for the search phrase; these are actual symptoms of mono. This data isn’t coming from the meta description, but from a bulleted list on the target page. Again, it appears that Google is trying to use the snippet to answer a question, and has gone well beyond just matching keywords.

Just for fun, let’s look at one more, where there’s no clear connection to the Knowledge Graph. Here’s a snippet from a search for “sons of anarchy season 4”:

This page has no answer box, and the information extracted is odd at best. The snippet bears little or no resemblance to the site’s meta description. The number string at the beginning comes out of a rating widget, and some of the text isn’t even clearly available on the page. This seems to be an example of Google acknowledging IMDb as a high-authority site and desperately trying to match any text they can to the query, resulting in a Frankenstein’s snippet.

The Final Verdict

If all of this seems confusing, that’s probably because it is. Google is taking a lot more liberties with snippets these days, both to better match queries, to add details they feel are important, or to help build and support the Knowledge Graph.

So, let’s get back to the original question – is it time to revise the 155(ish) character guideline? My gut feeling is: not yet. To begin with, the vast majority of snippets are still falling in that 145-165 character range. In addition, the exceptions to the rule are not only atypical situations, but in most cases those long snippets don’t seem to represent the original meta description. In other words, even if Google does grant you extra characters, they probably won’t be the extra characters you asked for in the first place.

Many people have asked: “How do I make sure that Google shows my meta description as is?” I’m afraid the answer is: “You don’t.” If this is very important to you, I would recommend keeping your description below the 155-character limit, and making sure that it’s a good match to your target keyword concepts. I suspect Google is going to take more liberties with snippets over time, and we’re going to have to let go of our obsession with having total control over the SERPs.


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