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The Future of Link Building

Posted by Paddy_Moogan

Building the types of links that help grow your online business and organic search traffic is getting harder. It used to be fairly straightforward, back before Google worked out how to treat links with different levels of quality and trust. However, the fact that it’s getting harder doesn’t mean that it’s dead.

What does the future hold?

I’m going to talk about links, but the truth is, the future isn’t really about the links. It is far bigger than that.

Quick sidenote: I’m aware that doing a blog post about the future of link building the week of a likely Penguin update could leave me with egg on my face! But we’ll see what happens.

Links will always be a ranking factor in some form or another. I can see the dials being turned down or off on certain aspects of links (more on that below) but I think they will always be there. Google is always looking for more data, more signals, more indicators of whether or not a certain page is a good result for a user at a certain moment in time. They will find them too, as we can see from patents such as this. A natural consequence is that other signals may be diluted or even replaced as Google becomes smarter and understands the web and users a lot better.

What this means for the future is that the links valued by Google will be the ones you get as a result of having a great product and great marketing. Essentially, links will be symptomatic of amazing marketing. Hat tip to Jess Champion who I’ve borrowed this term from.

This isn’t easy, but it shouldn’t be. That’s the point.

To go a bit further, I think we also need to think about the bigger picture. In the grand scheme of things, there are so many more signals that Google can use which, as marketers, we need to understand and use to our advantage. Google is changing and we can’t bury our heads in the sand and ignore what is going on.

A quick side note on spammy links

My background is a spammy one so I can’t help but address this quickly. Spam will continue to work for short-term hits and churn and burn websites. I’ve talked before about  my position on this so I won’t go into too much more detail here. I will say though that those people who are in the top 1% of spammers will continue to make money, but even for them, it will be hard to maintain over a long period of time.

Let’s move onto some more of the detail around my view of the future by first looking at the past and present.

What we’ve seen in the past

Google didn’t understand links.

The fundamental issue that Google had for a long, long time was that they didn’t understand enough about links. They didn’t understand things such as:

  • How much to trust a link
  • Whether a link was truly editorially given or not
  • Whether a link was paid for or not
  • If a link was genuinely high quality (PageRank isn’t perfect)
  • How relevant a link was

Whilst they still have work to do on all of these, they have gotten much better in recent years. At one time, a link was a link and it was pretty much a case of whoever had the most links, won. I think that for a long time, Google was trying very hard to understand links and find which ones were high quality, but there was so much noise that it was very difficult. I think that eventually they realised that they had to attack the problem from a different angle and  Penguin came along. So instead of focusing on finding the “good” signals of links, they focused on finding the “bad” signals and started to take action on them. This didn’t fix everything, but it did enough to shock our industry into moving away from certain tactics and therefore, has probably helped reduce a lot of the noise that Google was seeing.

What we’re seeing right now

Google is understanding more about language.

Google is getting better at understanding everything. Hummingbird was just the start of what Google hopes to achieve on this front and it stands to reason that the same kind of technology that helps the following query work, will also help Google understand links better.

Not many people in the search industry said much when Google hired this guy back in 2012. We can be pretty sure that it’s partly down to his work that we’re seeing the type of understanding of language that we are. His work has only just begun, though, and I think we’ll see more queries like the one above that just shouldn’t work, but they do. I also think we’ll see more instances of Googlers not knowing why something ranks where it does.

Google is understanding more about people.

I talk about this a little more below but to quickly summarise here, Google is learning more about us all the time. It can seem creepy, but the fact is that Google wants as much data as possible from us so that they can serve more relevant search results—and advertising of course. They are understanding more that the keywords we type into Google may not actually be what we want to find, nor are those keywords enough to find what we really want. Google needs more context.

Tom Anthony has talked about this extensively so I won’t go into loads more detail. But to bring it back to link building, it is important to be aware of this because it means that there are more and more signals that could mean the dial on links gets turned down a bit more.

Some predictions about the future

I want to make a few things more concrete about my view of the future for link building, so let’s look at a few specifics.

1. Anchor text will matter less and less

Anchor text as a ranking signal was always something that works well in theory but not in reality. Even in my early days of link building, I couldn’t understand why Google put so much weight behind this one signal. My main reason for this view was that using exact match keywords in a link was not natural for most webmasters. I’d go as far as to say the only people who used it were SEOs!

I’m don’t think we’re at a point yet where anchor text as a ranking signal is dead and it will take some more time for Google to turn down the dial. But we definitely are at a point where you can get hurt pretty badly if you have too much commercial anchor text in your link profile. It just isn’t natural.

In the future, Google won’t need this signal. They will be much better at understanding the content of a page and importantly, the context of a page.

2. Deep linking will matter less and less

I was on the fence about this one for a long time but the more I think about it, the more I can see this happening. I’ll explain my view here by using an example.

Let’s imagine you’re an eCommerce website and you sell laptops. Obviously each laptop you sell will have its own product page and if you sell different types, you’ll probably have category pages too. With a products like laptops, chances are that other retailers sell the same ones with the same specifications and probably have very similar looking pages to yours. How does Google know which one to rank better than others?

Links to these product pages can work fine but in my opinion, is a bit of a crude way of working it out. I think that Google will get better at understanding the subtle differences in queries from users which will naturally mean that deep links to these laptop pages will be one of many signals they can use.

Take these queries:

“laptop reviews”

Context: I want to buy a laptop but I don’t know which one.

“asus laptop reviews”

Context: I like the sound of Asus, I want to read more about their laptops.

“sony laptop reviews”

Context: I also like the sound of Sony, I want to read more about their laptops.

“sony vs asus laptop”

Context: I’m confused, they both sound the same so I want a direct comparison to help me decide.

“asus laptop”

Context: I want an Asus laptop.

You can see how the mindset of the user has changed over time and we can easily imagine how the search results will have changed to reflect this. Google already understand this. There are other signals coming into play here too though, what about these bits of additional information that Google can gather about us:

  • Location: I’m on a bus in London, I may not want to buy a £1,000 laptop right now but I’ll happily research them.
  • Device: I’m on my iPhone 6, I may not want to input credit card details into it and I worry that the website I’m using won’t work well on a small screen.
  • Search history: I’ve searched for laptops before and visited several retailers, but I keep going back to the same one as I’ve ordered from them before.

These are just a few that are easy for us to imagine Google using. There are loads more that Google could look at, not to mention signals from the retailers themselves such as secure websites, user feedback, 3rd party reviews, trust signals etc.

When you start adding all of these signals together, it’s pretty easy to see why links to a specific product page may not be the strongest signal for Google to use when determining rankings.

Smaller companies will be able to compete more.

One of the things I loved about SEO when I first got into it was the fact that organic search felt like a level playing field. I knew that with the right work, I could beat massive companies in the search results and not have to spend a fortune doing it. Suffice to say, things have changed quite a bit now and there are some industries where you stand pretty much zero chance of competing unless you have a very big budget to spend and a great product.

I think we will see a shift back in the other direction and smaller companies with fewer links will be able to rank for certain types of queries with a certain type of context. As explained above, context is key and allows Google to serve up search results that meet the context of the user. This means that massive brands are not always going to be the right answer for users and Google have to get better at understanding this. Whether a company is classified as a “brand” or not can be subjective. My local craft beer shop in London is the only one in the world and if you were to ask 100 people if they’d heard of it, they’d all probably say no. But it’s a brand to me because I love their products, their staff are knowledgeable and helpful, their marketing is cool and I’d always recommend them.

Sometimes, showing the website of this shop above bigger brands in search results is the right thing to do for a user. Google need lots of additional signals beyond “branding” and links in order to do this but I think they will get them.

What all of this means for us

Predicting the future is hard, knowing what to do about it is pretty hard too! But here are some things that I think we should be doing.

  1. Ask really hard questions
    Marketing is hard. If you or your client wants to compete and win customers, then you need to be prepared to ask really hard questions about the company. Here are just a few that I’ve found difficult when talking to clients:
    • Why does the company exist? (A good answer has nothing to do with making money)
    • Why do you deserve to rank well in Google?
    • What makes you different to your competitors?
    • If you disappeared from Google tomorrow, would anyone notice?
    • Why do you deserve to be linked to?
    • What value do you provide for users?

    The answers to these won’t always give you that silver bullet, but they can provoke conversations that make the client look inwardly and at why they should deserve links and customers. These questions are hard to answer, but again, that’s the point.

  2. Stop looking for scalable link building tactics

    Seriously, just stop. Anything that can be scaled tends to lose quality and anything that scales is likely to be targeted by the Google webspam team at some point. A recent piece of content we did at Distilled has so far generated links from over 700 root domains—we did NOT send 700 outreach emails! This piece took on a life of its own and generated those links after some promotion by us, but at no point did we worry about scaling outreach for it.

  3. Start focusing on doing marketing that users love

    I’m not talking necessarily about you doing the next Volvo ad or to be the next Old Spice guy. If you can then great, but these are out of reach for most of us.That doesn’t mean you can’t do marketing that people love. I often look at companies like Brewdog and Hawksmoor who do great marketing around their products but in a way that has personality and appeal. They don’t have to spend millions of dollars on celebrities or TV advertising because they have a great product and a fun marketing message. They have value to add which is the key, they don’t need to worry about link building because they get them naturally by doing cool stuff.

    Whilst I know that “doing cool stuff” isn’t particularly actionable, I still think it’s fair to say that marketing needs to be loved. In order to do marketing that people love, you need to have some fun and focus on adding value.

  4. Don’t bury your head in the sand

    The worst thing you can do is ignore the trends and changes taking place. Google is changing, user expectations and behaviours are changing, our industry is changing. As an industry, we’ve adapted very well over the last few years. We have to keep doing this if we’re going to survive.

    Going back to link building, you need to accept that this stuff is really hard and building the types of links that Google value is hard.

In summary

Links aren’t going anywhere. But the world is changing and we have to focus on what truly matters: marketing great products and building a loyal audience. 


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Thank You for 10 Incredible Years

Posted by randfish

Below are letters written to you all (yes, you!) from both Rand and Sarah.

The first is from Rand:

Dear Moz Community,

Wow. Ten years. It’s been an incredible ride. Through the ups and downs (and there have been  plenty of both), there haven’t been many constants in my life—my wife, Seattle, and, strangely enough—you, the Moz community. From my first days on the blog and in the forums of the SEO world, when I was deeply in debt and had no idea how to dig my way out, to the incredible rush of 2007 and 2012 when we raised funding rounds and felt like the sky was the limit, you’ve been there. And in the darkest hours of the past decade, when I’ve felt the most alone, guilty, and insecure, you’ve been there, too.

I get to see many of you in person—at conferences and events around the world. But I get to see you right here on the web, too—on Twitter, in the comments, through my email. Your support, empathy, and unwavering belief that Moz could and would do great things has been a beacon of hope and a challenge that I constantly strive to meet.

A decade is a long time. Few things in our lives or in the world last that long—the average tech startup  doesn’t quite make two years. I’m honored and humbled that you’ve stuck with us all that time, and I promise that in the decade ahead, Moz will deliver more and better work in the areas you need most. We believe in making data that others hide transparent and accessible. We believe in delivering remarkable education and software that everyone can afford. We believe that all of this can be done not just without evil, but with real generosity of spirit and action.

Thank you for the ten remarkable years of warmth, friendship, and support. We absolutely couldn’t have done it without you, nor can we take the next steps without your help. I hope you’ll keep holding us to high standards, and telling us when we’ve met your expectations and when we’ve let you down.

With deep appreciation,

Rand Fishkin
Co-founder & individual contributor
Moz

The second letter is from Moz’s CEO, and one of the company’s earliest employees, Sarah Bird:

Dear Moz Community,

Moz is the steward of this community, but it’s owned by everyone who contributes with posts, comments, shares, and visits. Many, many people have passed through the community, leaving an indelible mark. I get emotional remembering the humor and generosity of  Goodnewscowboy. I’m grateful and relieved that Dana Lookadoo is still fighting the good fight. I’m STILL impressed with the solid that Rhea Drysdale did the SEO community when she fought a nasty trademark battle on the community’s behalf. I salute all of the folks, and there have been many, who’ve been a force for good in my life and helped us all to take our game to the next level.

Our community is dynamic, but always TAGFEE. In fact, I’ve come to believe it is the truest expression of TAGFEE. People share openly and without a promise of getting anything in return (TAG). It’s a positive and supportive environment to become your best professional self (FEE). I’m proud that the Moz community is one of the few places on the web I’m not afraid to read the comments; I seek them out because they are consistently insightful and stimulating.

Thank you to those who paused here for a bit before continuing on your journeys, and for those who have stuck with us. There are people out there RIGHT NOW who haven’t yet discovered the Moz community, and who are going to help us keep it amazing in the future. I can’t wait to meet them. Without all of you, there is nothing here.

It’s been 10 years, but there is still a lot to learn and a lot to teach. It still feels like day one. The pace of innovation has increased, and the stakes are higher. We strive to share, adapt, and become the most TAGFEE and impactful professionals we can be. Thank you for creating a space to do that every day. Together, we dig deeper and go farther than would be possible without each other. Let’s keep it going and growing for the next ten years.

Hugs and High Fives,

Sarah Bird
CEO
Moz

If you have any fun or interesting memories from the last 10 years, whether they’re related to Moz, SEO, or whatever you think we might like to hear about (we’re feeling awfully nostalgic), please share them in the comments below!


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More Google Answer Boxes, with Bonus Experiment!

Posted by Dr-Pete

Last week, drowned out by the Panda 4.1 rollout, the  MozCast Feature Graph detected a significant jump in the presence of answer boxes (+42% day-over-day, up to +44% on September 30th):

This measurement includes all types of “answer” boxes – direct answers, stock quotes, weather forecasts, box scores, and even the new, attributed answer boxes. Digging into the data, it appears that almost the entirety of the jump is in the new style of answer boxes. These are the answers that are extracted from 3rd-party websites, and they look something like this:

The key distinction is that you’ll see a search-result-style title and link below the answer. Separating just this data, the same two-week graph looks like this:

The day-over-day increase from September 25-26 in new answer boxes was +98%, almost doubling the total number in our data set. This clearly represents a significant expansion in Google’s ability to extract and display answers.

The “Winning” Queries

Over 100 queries picked up the new answer boxes in our data set. Below are 10 examples. Keep in mind that any given query may gain or lose its answer box for any given search, depending on factors such as search history, localization, and personalization:

  1. global warming
  2. mba
  3. steampunk
  4. dsl
  5. triathlon
  6. pollution
  7. firewall
  8. activex
  9. vegan
  10. project management

Many of these are general, informational answers, and quite a few of the new answer boxes in our data set seem to be coming directly from Wikipedia. With this update, Google also may have added a new capability – here’s the answer box for #3 above (“steampunk”):

The image on the right is being extracted directly from the article. While we’ve seen some examples of brand boxes with logos, the ability to directly add general images seems to be new. Other new answer boxes are more traditional, such as “mba”:

Many of these new queries seem to be broad, “head” queries, but that could be a result of our data set, which tends to be skewed toward shorter, commercial queries. One four-word query with a new answer box was “girl scout cookies types”:

It’s interesting to note that the more grammatically correct “girl scout cookie types” doesn’t seem to return an answer box. These new answers seem to be very dependent on query structure and how the query matches on-page keywords.

An Experiment in Answers

If Google is pulling more and more answers directly from the index (i.e. our sites), then it stands to reason we could update those answers. A couple of months ago, I noticed that one of my posts was producing an answer box for the search “how much does google make”:

Even as the author of this post, I had to admit that was a pretty terrible answer, especially being 3-4 years out of date. I quickly assembled a Twitter mob to deal with this problem (well, basically  Ruth Burr Reedy and David Iwanow), and we unanimously decided something must be done:

I decided to edit the top of the post, adding a user-friendly update for new visitors that gave new numbers for 2013. This went up on July 10th – I posted the update on social, and by later that day the new page was cached.

Two weeks went by, and there was no change to the answer box. Naturally, I assumed this was because the old text was still in place (I had simply added new information). So, on July 24th, I carefully removed the old content (that appears in the answer box) and edited the META description. By the next day, the new page was cached and the new snippet was showing up in Google SERPs.

So, what does that answer box look like today, almost two months later? Look up four paragraphs, because it’s exactly the same. Even though the content used in this answer box is now completely gone, Google is still using it in search results.

While this is only one example, it seems to suggest that these answers are not being extracted and created in real-time – they’re being stored in some sort of internal Google knowledge base. This may sound familiar, if you’ve read anything over the last month about Google’s theoretical  Knowledge Vault.

Unlike Freebase-based Knowledge panels and answers, this internal vault can’t be edited directly. Unlike organic results, where changes to our pages are generally reflected on the next crawl-and-cache, these answer boxes are being updated much less frequently. Since these new answers link directly to pages, they could be connecting to information that’s been mismatched for weeks or even months.

At this point, there’s very little anyone outside of Google can do but keep their eyes open. If this is truly the Knowledge Vault in action, it’s going to grow, impacting more queries and potentially drawing more traffic away from sites. At the same time, Google may be becoming more possessive of that information, and will probably try to remove any kind of direct, third-party editing (which is possible, if difficult, with the current Knowledge Graph).


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