seo

Posted by JamesAgate

There is an awful lot of controversy going around for things like guest posts, with techniques being proclaimed dead and blogs being decreed toxic, but the fact remains that if you handle blogger outreach in the right way, you can get a tremendous amount of value from blogs.

Targeted audiences, run by passionate and receptive bloggers; these types of opportunities shouldn’t be discounted. If you take a step back from your link profile, it is very likely to be heavily weighted towards blogs, whether that be as a result of guest posts, editorial mentions, competitions, or just about anything else.

However, while all of the above add value (broadly speaking), they point to a link profile that looks skewed toward just one type of website. Links from blogs can be overcooked, and the reality of being an SEO in 2014 is that it is always wise to diversify the ways in which you get links—irrespective of which color hat you think you wear. You need to be proactive about what your link profile looks like.

We’ve probably all recently seen instances of overly harsh penalties, websites that looked whiter than white (especially in relation to competitors) getting spanked. I’ve seen instances of sites getting hit that didn’t even look like they cared all that much about SEO, and yet someone at Google arbitrarily decided they had fallen afoul of guidelines.

Do I think Google is crazy? Sometimes, yes. But I’m not here to complain, because frankly it’s their playground, so I guess we all need to learn to live in it and determine ways to make the most of it—or face the consequences.

My point is we all have to think carefully about the things we do (even if they don’t at first appear to impact SEO) and what knock-on effect that is likely to have.

This especially applies when it comes to content generation and building links. It is easier to get bogged down in the day-to-day and think you are diversifying your link profile because you have a variety of blogs or because you are using different means to connect with bloggers, but from a bot’s point of view those links probably all look quite similar.

Here are just some of the wealth of link opportunities that are out there in almost every market:

• Resource pages
• Forums
• Directories
• Professional organizations
• Events
• Submission-based
• Press

The sad thing is that at least one person reading this can probably find one instance of each of the above links being mentioned by someone at Google as “unnatural.” That being said, all of the above, if done right, are highly defensible and would pass the litmus test of “would I still want this if Google didn’t exist?”

Targeted acquisition

The problem (actually, the opportunity, because it means fewer people will bother) is that there isn’t usually a surefire step-by-step to finding these types of opportunities; the process can be quite serendipitous. I know that sounds like fluffy nonsense but there is no substitute for really getting to know a client and their market. This is why we often save this kind of activity for several months into an engagement: That is when some of the really golden opportunities seem to appear—after a few conversations with your contact, some research for a content piece, etc.

It is also likely that opportunities are limited in certain markets. There’s nearly always another link opportunity out there, but to be brutally truthful this process isn’t going to be easy, and it isn’t going to be one of those things where you can suddenly make it rain links.

In most cases we have found markets to be a series of rabbit holes with niches, sub-niches, sub-sub-niches,etc.—the internet is HUGE, and if you are just focusing on “Keyword” + “Write for us” in your link prospecting, then you are leaving a world of opportunities on the table.

Resource pages

This type of opportunity is likely to form the foundation of any proactive “blogless” link building campaign because there are so many resource page opportunities out there.

You can really shoot for the stars with this technique, though and we’ve secured placements on government, academic, and top-tier websites like About.com. I must stress that this isn’t always an easy sell, because these types of websites don’t link to just anyone so you’ll need to adjust your expectations accordingly particularly if your business or client has only a small amount of value to offer outside of its usual commercial enterprise. It probably doesn’t surprise you that these types of websites care very little for link-baity stuff. 🙂

A common mistake is to adopt the mindset of “I have made this guide on {keyword}, it is really {useful | interesting | identical to everything else on your resource list} and so should be included on your page because it will be good for {your audience | me}”. You either need something completely new that brings diversity to that resource page, or you need to sell the webmaster on the asset you are asking them to link to.

A common approach we adopt is to utilize an existing client asset and then look for multiple angles depending on the type of resource page you are targeting. If you think about, a governmental website, they want to help local citizens, so content about things like public safety is of interest to them. However, there is no incentive for them to link if they’ve already got three guides to the issue you are talking about. If you can find one governmental site that has a section on a specific public issue, though, you can use that in your pitch to another website, offering them a reason to link (because it rounds out their offering to their local citizens).

In terms of finding these kinds of opportunities, there are two main ways we do this:

• Digging through an existing link profile (the client’s or a competitor’s) and extrapolating the tactic from there
• Surfacing (often) hundreds of opportunities using a combination of prospecting phrases that include a variation of resource, help, further reading, and the keyword

Forums

Who would have thought a type of link usually reserved for the spammer could be valuable?

Well, a number of our clients enjoy mountains of traffic from targeted forums; in fact, in some cases they are the biggest referrers.

Naturally I am talking about the client adding value to the forum, or in most cases (this is easier if you don’t have the client industry expertise and the client doesn’t have the inclination) encouraging conversations about the client within the forum. Tread carefully, as most forums don’t take all that kindly to marketers poking their noses in, but with a modicum of client participation you may be able to join a conversation and highlight a piece of content on the client’s site. By doing so, you might just “turn on” the forum to the wealth of useful content you probably already have there.

Our participation in forums is often content-led, and it is a very low-volume tactic, as there are often only a handful of worthwhile forums in the industry you are looking at.

Directories

A recent study found most web directories are dead, and I wouldn’t disagree that most are simply live so they can charge for removal of links. Leaving this type of directory aside, there are a wealth of industry directories and localized business directories that real people actually use. These are the types of listings where you can get phone calls. Regardless of what you think of directories as a link type, that to me is a defensible link that is worthwhile irrespective of whether it is going to have an impact on your rankings.

The US is a gold mine of link opportunities like this, with directories for cities that are relatively easy to get listed on and can actually generate calls and new business. If you are in the travel industry, for example, where people who don’t know the area need to book a car service from the airport, they might use a site like SantaMonica.com to find a provider. There is that perceived credibility of being listed in what is an authoritative site in the area.

How do we go about finding them? The Link Prospector tool from Citation Labs is very useful in surfacing these types of opportunities if you use a combination of local and niche-specific phrases. If you don’t want to subscribe to the Link Prospector tool, then it is easy enough (albeit less automated) to do generic searches that include a combination of keywords or geographical locations and the directories themselves often show up. I actually prefer the manual method, as it allows for more serendipitous opportunities to present themselves.

Professional organizations

There won’t be all that many, but as with directories you want to be thinking in terms of niche and location as well as a combination of the two. Especially in the US, there are a wealth of opportunities with local chapters of organizations that you or your client could join.

There is often a cost involved with joining these professional organizations (at least the worthwhile ones), but the credibility associated with it and often the other business benefits for the client hugely outweigh the cost.

We’ve been frequently surprised at how often a client is already paying a subscription fee for a membership that entitles them to a listing but they’ve simply never claimed it! These are very quick and easy wins, granted the impact isn’t necessarily going to be life-changing.

To find these kinds of organizations, again the Link Prospector tool is very useful if you need a quick and easy way to find these opportunities. You might find this list useful (albeit a little user unfriendly to navigate) as many trade publications have a corresponding association. Not always, but hey, it is still a useful resource if you want to find out about trade press.

Events

I strongly suggest you read this blog post on Link Building with Local Events by Kane Jamison from 2012. There is very little I can add to this specific topic that Kane hasn’t already covered, but a few specific points are worth repeating:

First, why would we want these links? Well, you are likely to be getting links on domains that are otherwise hard to get even a citation from, let alone a link, websites like well-respected news outlets. Similarly the links are geographically specific, there is nothing more difficult than obtaining links from blogs within a certain geographical area, because the pool is often really small. So when it comes to “blogless” link building, it is nice to add that local element to your profile, and event-based link building can really help with that.

Secondly, think about the whole process when it comes to event-based link building, because there is more to it than just the “submission to the event section.” You need to consider how you structure the event pages on your website as well as selecting the right ticketing provider (e.g. Eventbrite) for maximum SEO-related benefits (and frankly to ensure a seamless experience for any attendees).

Finally, consider all the angles for leveraging your event for link building goodness, from typical search queries that uncover submission opportunities to looking for footprints within event widgets.

Submission-based

This is an excellent way to maximize the reach of content either through finding or repurposing for a new audience. This guide, whilst painfully cringe-worthy in its analogy to food, is a mostly useful guide to repurposing your content.

I am talking about worthwhile submission-based link opportunities here, though, whether that be making a presentation from a guide to go onto Slideshare or just submitting a podcast to the relevant directory. This is less about the resulting link (Google knows these aren’t exactly tightly editorially controlled), but you can effectively plug into an audience that you didn’t already have access to.

I still get milestone notifications of a guide I wrote for eHow nearly five years ago. I’m actually a little embarrassed about the content so really must get around to updating it but that has had over 10,000 pageviews since it launched. I accept that’s not viral traffic, but it was an extract of a longer piece on my site, and I linked my guide in the section beneath. My guide has subsequently had just over 4,000 visits since the eHow extract was published, which is almost certainly a lot more eyeballs than it would have gotten just sitting on one of my websites.

Eric Ward is a big proponent of submitting content to different places; many of the Link Opportunity Alerts that you find in his LinkMoses newsletter service are submission-based, but often niche-specific and have a large audience or carry some real credibility.

Press coverage

Is doing PR a challenge as an SEO? Absolutely. It isn’t always an option, because if your client has a PR department or existing agency you might just end up crunching toes. On the flipside, however, we as SEOs are often far better at actually getting the link than a PR exec might be. We’ve achieved coverage for clients on TV networks, offline magazines, radio interviews—lots of great things that any PR agency would be proud of, and that started as a way for us to build some links!

The thing we have found is that most press opportunities present themselves and you have to be a bit reactive (or real-time) rather than proactively seeking coverage. We have also found some success in looking at how and why clients (and their competitors) have been covered in the past. Go into this with an open mind—I couldn’t believe when we found one of our clients had received coverage for the release of a product brochure; my initial thought would have been “who actually cares besides the owner of the business that our client has released a new product brochure??!”… turns out the trade press cared, and would happily cover it. In situations like that you find an asset which even the best of us would have dismissed as little more than sales fodder that can actually be used effectively to garner links.

Incidentally, I would be interested to hear your experience gaining press coverage with services like HARO. We’ve probably had 4 successful pieces of coverage from HARO pitches, and while you could argue our targeting was off, our pitch was poor, or the client wasn’t a good fit, we’ve got coverage for those exact same clients through all sorts of other means so it truly baffles me when I see other people cite HARO as though it’s a push-button way of getting publicity. Maybe we’re doing it wrong, or maybe it’s just inundated since all SEOs on planet Earth started using it. Who knows?

A walkthrough

It is often easy to illustrate a point with an example, so I wanted to do a quick runthrough of what we might do if we were to handle link building for Ontraport, a small business CRM provider. These guys aren’t a client, and were selected at random after going through a list of a few of our providers (we use them for email auto-responders among many other things) I thoroughly recommend their software, but I digress.

Let’s look at the assets they already have that we might be able to work with…

• http://ontraport.com/ The software itself is likely to appeal to small business owners, seeing as it has been designed with them in mind. From a link building point of view, we might struggle given that there isn’t a free version of the tool, but as a “suggested tool” on a small business website we might have an angle. The better angle here is that the company is itself a “small business” success story (or at least sort of small; they’ve featured on the INC500 list and Forbes Most Promising Companies).
• http://ontraport.com/women/ This one is buried in their footer, I actually found it digging through their link profile, but it is a sign-up page to join an online community for women in business. Ontraport’s COO is a woman named Lena Requist and she wanted to create “The Professionistas” to be a community within the wider Ontraport community. It is such a great idea, and is likely to be a valuable asset for any link building campaign.
• http://ontraport.com/community-meetups/ This provides details on all their forthcoming in-person meetups. Loads of potential link building angles here.
• http://ontrapalooza.com Their annual event which seems to work a bit like MozCon. I saw details of the event last year but didn’t actually attend, and there are opportunities aplenty with a large-scale event like this.

Here are just some of the opportunities I came up with after little more than 10 minutes of research:

• The founder of Ontraport did an interview on Mixergy a while back, how about reaching out to BusinessInterviews.com?
• SBA.gov helped me find an office that supports female business owners that is local to Ontraport and that office has a resource page.
• The National Association for Female Executives has setup a page to help guide female executives in their career here. Perhaps Ontraport’s Professionista community for women would be a good addition for any women looking to strike out on their own as a means of furthering their career?
• Their forthcoming in-person meetup in Santa Monica is likely to be of interest to the Santa Monica Chamber of Commerce in their business event listings: http://members.smchamber.com/events/
• The Annual Ontrapalooza event I mentioned was held in Santa Barbara last year, so how about telling local residents about it and getting a link in the process? You can submit event details to the Santa Barbara Independent events section (granted most listings are aimed at general public but there are some specialist events in the calendar).

Conclusion

Ultimately you need diversity in the link building that you do. Many of the tactics described above are low-volume, high-value so are worth investing a bit more time in. Can you build a process around them? Yes, but it is likely to be more of a framework or alternatively very industry-specific because there are so many nuances hence why I haven’t provided a step-by-step.

I don’t think that you should consider blogger outreach or links from blogs to be dead, but as with anything in SEO, there is such a thing as too much of something good. Hammering away at one tactic because that’s what’s cheap or in your comfort zone is only going to get you so far.

I’d love to hear thoughts in the comments below, particularly success stories with “less common” types of links.

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Posted by Laura.Lippay

All too often I see content strategies that:

1. Look at what people are searching for (keyword research).
2. Create landing pages for as many keywords as possible.
3. Write gobs of (often meaningless) keyword-optimized content. 

This is a typical old-school SEO strategy, but what about audience (visitor) intent?

There’s a lot of focus in SEO around optimized landing pages (as there should be). An optimized landing page has a targeted topic and keywords, a targeted page title, a clean URL, a compelling meta description, intuitive layout and navigation, loads quickly, looks amazing, and has calls to action most likely above the fold.

The basic requirements of content strategy

• What are the goals of this content (why are we creating it)?
• What are the goals for the business (how do we make money)?
• What does it need to solve for the consumer (what is the audience intent)?

How do we build something that meets (and exceeds) user intent, while satisfying our business goals, and is better than anything else out there?

Consider these brands embracing lifestyles through content. They’re all there to sell product, but their content attracts and engages audiences, draws them in like moths to flames. Their content isn’t based on keywords and optimized landing pages, it’s based on giving their audiences what they need and getting them excited about it in the process.

GoPro: Be inventive, buy cameras.	Nike: Do sports, buy shoes.
Airbnb: Travel hip, rent places.	Martha Stewart: Be crafty, buy products.

The approach proposed for this particular client in this example:

• Client: Live fabulously on a budget, buy products.

• Client: Optimized landing pages derived from high-volume keywords, buy products.

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Posted by RoryT11

This post was originally in YouMoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of Moz, Inc.

Trying to do SEO for a website without full access to its CMS is like trying to win a sword fight with one hand tied behind your back. You can still use your weapon, but there is always going to be a limit to what you can do.

Before this metaphor gets any further out of hand, I should explain. One year ago, the agency I work for was asked to run an SEO campaign for a client. The catch was, it would be impossible for us to gain full access to the CMS that the website was built on. Initially I was doubtful about the results that could be achieved.

Why no CMS?

The reason we couldn’t access the CMS is that the client was part of a global group. All sites within this group were centrally controlled on a third-party CMS, based in another country. If we did want to make any ‘technical changes’, it would have to go through a painfully slow helpdesk process.

We could still add and remove content, edit Metadata and had some basic control over the navigation.

Despite this, we took on the challenge. We already had a strong relationship with the client because we handled their PR, and a good understanding of their niche and target audience. With this in mind, we were confident that we could improve the site in a number of ways that would enhance user experience, which we hoped would lead to increased visibility in the SERPs.

What has happened in the last year since we started managing the search marketing campaign has emphasised to me just how important it is to implement well-structured on-page SEO. The client’s website is now receiving over 20,000 more visits from organic search per month than it did when we took over the account.

I want to share with you how we achieved this without having full access to the CMS. The following screenshots are a direct comparison of January 2013 and January 2014.

Corresponding figures can be viewed in the summary at the end of the post.

Analytics

When we were granted access to analytics for the website, we got our first real insight into how the site was performing, and what we could do to help it perform better.

By analysing the way visitors were using the site (visitor journeys, drop-off points, most visited pages, which pages had highest avg. time etc.), we could start to structure our on-page strategy.

We identified how we could streamline the navigation to help people find what they were looking for quicker. We also decided it was necessary to create clearer call-to-actions, which would shorten the distance from popular landing pages, to the most valuable pages on the website.

We also looked at the top landing pages, and with what keyword data we had access to, we were able to define more clearly why people were visiting the site, and what they expected when they landed on a page.

For example, the site was receiving a lot of traffic for one of its products, with visitors coming into the site from a range of relevant short and longtail keywords. However, they would almost always land on the product page.

We noticed by analysing visitor journeys from this page that they would leave to try to find more information on the item, because the majority of visitors weren’t entering the site at the buying stage of the conversion cycle.

However, where this supporting information lived on the site wasn’t immediately obvious. In fact, it was nearly four clicks away from the product landing page!

It was obvious we’d have to address this, and other similar issues we identified simply by conducting some fairly simple analytic analysis.

Product Pages

The product pages were generated from a global product catalogue built into the content management system. They aren’t great, but because we didn’t have access to the catalogue or the CMS, there was not much we could do directly to the product pages.

Rewriting content

I don’t necessarily believe that there is such a thing as ‘writing for SEO’. Yes, you can structure a page in a certain formulaic way with keywords in header tags, alt tags and title tags.

You can factor low-competition longtail phrases and target keywords into the copy as well…but if you sacrifice UX in favour of anything that I’ve just mentioned, then I’ll just be honest, you’re doing it wrong.

From looking at the data in Google Analytics (low avg. time on site and a bounce rate that should have been lower), and reading through the website ourselves, it became clear that the content needed to be rewritten.

We did have a list of target keywords, but our main objective was to make the content more valuable to the users.

To do this, we worked closely with the PR team, who had a great understanding of the client’s products and key messages. They had also developed personas about the type of visitor that would come to the client’s site.

We were able to use this knowledge as a foundation to rewrite, restructure and streamline sections of the website that we knew could be performing better.

Another thing we noticed from analysing the content is that interlinking was almost non-existent. If a visitor wanted to get to another piece of information or section of the website, they’d be restricted to using the main navigation bar. Not good…

We addressed this in the rewriting process by keeping a spreadsheet of what we were writing and key themes in those pages. We could then use this to structure interlinking on the website in a way that would direct visitors easily to the most relevant resources.

As a result of this we have seen time on site increase by 14.61% for visitors from organic search:

Working with the PR team

As I have mentioned, we also handled PR for this client. Luckily, the PR team provided brilliant support to the search marketing side of the account.

This has proved integral to the success of this campaign for two reasons:

1) The PR team know the client better than anyone. It might even be fair to say they know more about the products and target audience than the client’s own marketing team.

This helped us build a firm understanding of why people would come to the site, what they’d expect to see, and what the client wanted to achieve with its web presence.

This was great in terms of helping us identify what people would search for to find the site, which in turn allowed us to structure the content rewrite more effectively.

2) By working with the PR team, we were able to co-ordinate the on-page and off-page work we were doing, to align with PR campaigns.

For example, if they were pushing a certain product, or raising awareness of a specific campaign, we knew we’d see an increase in search volume in those areas. The SEO team would then also focus efforts on promoting the same product.

When the search volume increased, our site was there to capture the traffic. Unlike in the previous example when the traffic was sent to a product page, we were able to create a fully optimised landing page.

With this approach we knew we’d get a good volume of targeted traffic – we just needed to be there to capture it and give a friendly nudge in the right direction.

Restructuring navigation

The main navigation menu on the site proved to be a source of great frustration. Functionality was extremely limited…we couldn’t even create dropdown menus as that wasn’t built into the CMS.

That meant we needed to be really tight with our navigation options, as well as making it obvious where each navigation link would lead.

Again, we worked with the PR team and the client, as well as using information from Google Analytics to learn about how visitors were using the site, and how the client wanted them to use the site.

Armed with this information, we streamlined the navigation to support user experience by creating better landing pages for the navigation links and making the most popular and valuable pages of the website more accessible.

The result has been that although people are spending more time on page than 12 months ago, they are visiting fewer pages. This has helped us inform the client that navigation was working better, and visitors were able to find the information they required more easily:

Valuable content

There’s a vicious rumour circulating at the moment that quality content (no… not 300 word blog posts) can help drive SEO success. Well, we decided to test this for ourselves…

As well as rewriting existing copy, we also created new content that we hoped would drive more organic search traffic to the site.

We created infographics (good ones), product-specific and general FAQs, video and text based tips and advice pages, as well as specific landing pages for the client’s three ‘hero’ products.

We knew from looking at the analytics that there was definitely opportunity to get more longtail traffic, but we wanted to combine this with creating a genuinely useful resource for the visitors.

Nothing we did was hugely resource intensive in terms of content creation, but what we did create was driven by what the data told us people wanted to see.

As a result, the tips and advice pages and FAQs have both pulled in significant volumes of organic search traffic, and given users something of value.

The screenshots below illustrating this are taken from the middle of August 2013, when the pages went live, to the end of January 2014:

Fixing Errors

With the site plugged into Moz, we were pretty shocked to see the crawl diagnostics return 825 errors, 901 warning and 976 notices. This equated to almost one warning and one error on every single page on the site. The biggest culprit being duplicate page titles, duplicate page content and missing or non-existent Metatags.

The good news – I got to spend tonnes time doing what every SEO hates loves – handcrafting new metadata!

The bad news – the majority of errors were caused by the CMS. How it dealt with pagination, the poor integration of the product catalogue and the way it handled non-public (protected) pages.

As part of our initial audit on the site, we noticed the site didn’t even have a robots.txt. As you know, this meant the search engine bots were crawling every nook and cranny, getting in places that they had no business going in.

So, as well as manually crafting new metadata for many pages, we also had to try and get a robots.txt that we had written onto the site. This meant going through a helpdesk, where they didn’t understand SEO and where English wasn’t their first language.

A gruelling process – but after several months of trying, we got that robots.txt in place, making the site a lot more crawler friendly.

Now we’re down to 122 errors and 377 warnings. Okay, I know it should be lower than that, but when you can’t get change how the CMS works, or add functionality to it, you do the best you can.

Conversions

The client does not sell directly through its website, but through a network of distributors. The quickest way for a customer to learn about their closest distributor is to use the ‘Contact Us’ page. Again, admittedly, this is far from the best system but unfortunately, it is not something we’re able to change at this stage.

Because of this, we made people visiting the ‘Contact Us’ page a conversion goal that would be a KPI for the campaign. We have seen this increase by over 21% in the last 12 months, which has helped us prove value to the client, as these are the kinds of visits that will have a positive impact on their bottom line. It’s good to know you’re not only driving a high volume of traffic, but also a good quality of traffic.

Off-page

The reason I’ve saved off-page to last is that I really don’t dwell on it. Yes, we did follow traditional ‘best practices’; blogger and influencer outreach, producing quality content for people to link to – but we didn’t do anything revolutionary or game-changing.

The truth is, we had so much work to do on-page, that we kind of let the off-page take care of itself.

I’d in no way advocate this approach all the time, but in this case we prioritised getting the website working as hard as it could. In this case, it paid dividends and I’ll tell you why.

Conclusions – Play to your strengths

Managing an SEO campaign without full access to a CMS undoubtedly poses a unique set of challenges. But what it also forced us to do was play to our strengths.

Instead of overcomplicating any of the more ‘technical’ SEO issues, we focused on getting the basics right, and using data to structure our strategy. We took an unfocused, poorly structured website, and shaped into something valuable and user-friendly.

That’s why we’ve seen 20,000 more unique visits per month than we were having when we took over the campaign a year ago – we did what many people would consider ‘basic SEO’ really well. I think this is what I want the key takeaway to be from this case study.

It’s probably true that SEOs are experiencing something of an identity crisis, but as Rand eloquently argued in his recent post, we still have a unique skill set that can be incredibly valuable to any business with an online presence. What we may consider ‘basic’ still has the potential to deliver fantastic results.

Really, all we’re trying to do is make our websites more user-friendly and more crawlable. If you do that, you’ll get the results. Hopefully that’s what I’ve illustrated in this post.

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