Archives for 

seo

When Building Communities Isn’t the Best Way to Build Links

Posted by John-Henry

This post was originally in YouMoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of Moz, Inc.

I entered SEO as a link builder. In 2010, my job was easy and my toolset mainly consisted of article marketing software, directory submissions, comment posting and link networks. Fast forward four years >> I now solely create visually engaging content in an effort to scale link building. I didn’t make this career shift because “link building is no longer effective;” quite the opposite: I changed focus from manual to scalable link building because I now work in more competitive industries and my clients generally need 100+ links per asset to move the needle—content helps me meet that demand to acquire large amounts of new linking root domains at once.

Over the past two years I’ve become obsessed with content (and Reddit, unfortunately). I’ve started to keep the companies that are producing the best and most successful digital content on my radar. Two companies that have recently started to stick out are Movoto and Airbnb. Both are scaling link acquisition via content, but they are going about it in entirely different ways. Airbnb is growing its own grassroots community, while Movoto is actively targeting existing and passionate online communities with its content marketing.

Before we dive in, both companies are growing rapidly in terms of organic search according to SEMrush:

Airbnb

AirBnB SEMrush

Movoto

Both of these companies are starting to do exceptionally well in the SERPs, primarily due to either growing (Airbnb) or targeting (Movoto) an audience.

Perception, product, and content

Airbnb and Movoto are both trying to rank for extremely competitive terms, however their content marketing strategies couldn’t be further from each other, and that fact hinges mainly on two aspects of these businesses’ models:

  1. The length of the customer purchase journey
  2. The probability of repeat purchases
First, let’s think about both of these sites’ customer purchase journeys and their customer lifetime value (LTV). Airbnb is selling rentals, which someone could need multiple times a year. Movoto is selling homes. The price point and level of commitment required from the customer are wildly different. More importantly, people generally only look for a new home during or after a major life event, like marriage, death, having a baby, or getting a new job. On the other hand, you could decide to take a random weekend ski trip at 4:15 p.m. on a Friday and book an Airbnb almost instantly. If Airbnb customers really enjoy their Airbnb experience, there’s a good chance that they will rent another Airbnb and continue to add to the company’s bottom line. However, no matter how awesome a time someone has buying a home, there’s a very small chance that they will decide to repeat the experience anytime soon.

Movoto and Airbnb’s business models differ in the sense that Airbnb is incrementally extracting value out of customers over a long period of time, while Movoto is most likely getting 100% of the customer’s LTV at the first purchase.

For Airbnb, creating their own community is a pragmatic marketing strategy for keeping users engaged. I theorize that’s why most of Airbnb’s content is either about their business, their community of users and hosts, or about their product.

Where Airbnb is winning in content

  • Really unique homes: Some of the listings on Airbnb are naturally link worthy, like this igloo or this treehouse. As Airbnb grows, and more interesting and unusual listings pop up, these interesting listings will continue to scale Airbnb’s link acquisition.

“The Airbnb Neighborhoods were created to help guests visiting a certain city finding the right place to stay. Where hotels tend to be concentrated in one part of town, Airbnb’s are more spread out. We have found that the Neighborhoods are not only helping our guests to find the right place which matches their interest, but also help the cities to see guests traveling to parts of those cities which usually are overlooked by tourists. This has had a profound economic impact on local businesses, and their Neighborhoods.
The Neighborhood pages have been created with the typical guests & hosts in mind first. Delivering a best in class user experience, both from a content standpoint, as well as making it easy to navigate, has proven to be successful for Airbnb. This is where I would like to point out that content does not only include the written text, but the story is told in the form of images, which were specially taken for this project with the storyline in mind. This gives every page a unique peek into the characteristics of the Neighborhood, which makes these so useful for people planning to visit that city, as well of the locals exploring their own city.”

  • Product/community blog: Airbnb has a bit of a leg up here in terms of link acquisition. Because they are a prominent company disrupting an established industry, pretty much anything they do is newsworthy. However, when you take a look at their blog, it’s not so much a place for them to market themselves as it is a forum to address critical issues, consumer concerns, and changes with the product. It’s racked up a lot of links over time (1900+ linking root domains), but it’s racked up way more hearts and minds—and most likely converted a fair amount of users into first time renters by alleviating their pain points while researching the product.

  • One-off content marketing efforts: The Airbnb Annual Report is an amazing piece of content marketing – but it also speaks to how savvy Airbnb is when it comes to marketing itself. By showing the community how quickly Airbnb is growing (and how much money is out there for hosts to make) Airbnb is educating people about the company trajectory, its product and the future of the industry as a whole – all through beautiful, product-centric, interactive content.

The overarching theme of Airbnb’s content

All of Airbnb’s content keeps the brand, its product and the Airbnb community in the front of the users mind. Airbnb relies on a community in order to function, and because that community is inclusive, empathetic and charitable—it’s one of the most marketable aspects of the Airbnb brand. Airbnb also faces certain challenges—like regulation and challenges from the hospitality industry. Because their business model is still being established, they need those hearts and minds on their side to fight for them and champion their product.

Movoto is taking a different path

Because a home purchase is so infrequent, constantly trying to grow a community through ongoing social media and brand-centric content marketing could get tiresome for readers, especially because those interacting with the brand would most likely have little motivation to purchase a home until a major life event occurs. However, Movoto still needs to scale link building, and in order to do that without building a community of their own, they must engage an audience in a way that causes them to share and tweet the content they produce.

Targeting existing audiences

Movoto creates content that appeals to pre-existing audiences. They are also great at picking their subject matter—they choose topics that are popular enough to be covered in mainstream press, but also appeal to the hardcore niche fanboy sites.

Their most successful content takes some type of pop-culture reference or hot topic, applies it to real estate, and then earns press from both big news sites and mid-level authority blogs. The Harry Potter Hogwarts Property Evaluation Infographic may be the best example of this strategy in action:

It’s earned links from over 140 domains including mainstream sites like Daily Mail, Fox News, and Daily Finance, and it also earned links from fan sites like Nerdophiles, Toy To The World, and Potter Talk.

Movoto is creating and marketing useful, fun and informative content that directly appeals to a particular niche audience—but it also has a larger mainstream appeal. Because Movoto executes content well in terms of information and visuals—they are racking up links and quickly rising in the rankings. They’ve also produced a number of successful interactives, like How Many Legos Would it Take to Build your House, or alternatively How Many Tetris Blocks.

Many of Movoto’s blog posts have earned over 100 linking root domains, primarily due to their ability to target an audience that will engage and share content online. Because they don’t have to structure their communication around a growing community, like Airbnb, they are free to be pretty creative with their subject matter and publish things that are going to get a strong response (like 54,000 shares on Facebook for that post alone).

Community building isn’t for everyone. It’s best suited for communal products

As digital marketers we’re quick to champion new strategies that result in increased traffic, links and social shares—but it’s important to consider how our marketing efforts fit with the overall business model. After all, it’s not just links and shares we’re after, we are all trying to grow businesses in the most cost effective manner possible.

Community building really only makes sense for communal products. So, while it’s the perfect growth strategy for a product like Airbnb, it makes no sense for a real estate site like Movoto. If you’re stressing over social singles and your lack of community engagement—maybe you don’t have a product that the community can get behind and actively support—and there’s nothing inherently wrong with that, you just need to go elsewhere for your links because that’s what your business model demands.


Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

Continue reading →

Announcing Moz Local: Simultaneous Listing Management on All Major Aggregators for $49/Year

Posted by David-Mihm

One of the many things that appealed to me about joining forces with Moz 18 months ago was the empathy that every Mozzer has for business owners and marketers trying to keep up with the frenetic pace of change in local search. Although it’s generally thought of as less competitive than a lot of other disciplines (like news, video, or e-commerce SEO), the prerequisite set of tasks for success in local search continues to grow.

In the shift from desktop to mobile, local search is fragmenting more than ever, and business listings are an increasingly critical foundation. NAP consistency (establishing a canonical Name, Address, and Phone Number for your business location) is one of the top local search ranking factors every year. Establishing a consistent NAP is vital to ranking in local results. All the link building and social media in the world won’t help a business if Google can’t trust its information, and customers can’t reach it.

Whether you’re a small agency trying to serve dozens of mom-and-pops on a limited budget, or a large brand manager tasked with managing listings for hundreds of stores, the time it takes to ensure the accuracy and visibility of business information is overwhelming. Let alone the time it takes to correct errors, align categories, deal with PIN or postcard verifications, or add missing listings. And it’s often prohibitively expensive.

So as we thought about how to evolve GetListed’s original product, we decided to start by helping solve the fundamental pain point of local search: ensuring accurate, consistent business listing information on the most important sites on the web.

What does Moz Local do?

For a high-level overview, check out this video:

Our goal is to make Moz Local the most efficient option for location management, with an easy-to-use interface and an affordable price point.

In a nutshell, Moz Local allows you to upload a spreadsheet of all of your locations, which we then standardize and distribute to all five major U.S. data aggregators:

  • Infogroup
  • Neustar Localeze
  • Acxiom
  • Factual
  • Foursquare

and three important local directories:

  • Superpages
  • eLocal
  • Best of the Web Local

for $49/year per location.

After submitting your locations, we provide you with full reporting about the status of each listing (with links to those listings live on the web, where available). We’ll also surface possible duplicate listings we discover across the ecosystem, provide you with the fastest path to correcting or closing those duplicates, and notify you of any unauthorized changes to your NAP that we come across in our local web crawl.

To dive into the product, visit Moz.com/local and download our CSV template. If you currently manage your locations at Google Places, though, you can get a head start by simply uploading that spreadsheet to Moz Local (we accept all the same field names and categories). Full documentation for the product is available here, and FAQs and a deeper description of how the product works are here.

Key features

Upgraded Listing Details page (free to all Moz Community members)

The original single-location lookup functionality from GetListed is still available at moz.com/local/search—and you can also access these Listing Details from your Moz Local dashboard. As part of the Moz Local changeover, we’ve upgraded it with a much snazzier results page and a quicker visual indication of how a business is doing and where you should focus your efforts.

Category Research Tool (free to all Moz Community members)

One of my persistent headaches back when I was a full-time local search consultant was performing category searches for slight wording variations as I was submitting listings across every single local search site.

With that in mind, we designed the Moz Local Category Research Tool to be a huge time- and energy-saver. Start typing the keywords or industry your business is in, and we’ll start refining the list of categories right before your eyes. Selecting a category will then show you how it maps to different search engines or directories when we publish your listing.

If there’s a more specific category on a particular search engine that you’d rather submit for a given listing, simply add it to the Category Overrides field in your CSV spreadsheet.

Duplicate listing notifications

As I mentioned above, we provide reporting on possible duplicate listings in the ecosystem, and where possible, we present you a direct path to closing them. Right now you’ll see a relatively tight set of possible duplicates, but going forward you’ll see a wider possible set to help you clean up old addresses, changed business names, or unwanted tracking phone numbers.

Expanded Learning Center (free to all Moz Community members)

Huge thanks to Miriam Ellis for her assistance in compiling, updating, and editing this greatly expanded version of the GetListed Learning Center. We now offer 41 pages full of local marketing background and best practices. The top pages from the original Learning Center like the local search glossary, marketing priority questionnaire, and the local search ecosystems are all still available.

Features we’re already working on

We’ve already gotten some terrific feedback from our Customer Advisory Board and other customers during a private beta period, and the product we’re releasing today is much better as a result. Going forward, we’re anxious to hear from the Moz community what feature areas you’d like to see us expand into.

Features currently on our list include:

  • allowing for the editing of single locations in-app

  • building custom-branded and emailed reports

  • showing individual listing progress over time

  • adding additional search engine and data partners
    (if you’re interested in a data partnership with Moz, please email Ryan Watson!)

I have a feeling it will be a common request, but at this point Moz Local only supports U.S. business locations. International versions of this product aren’t in our near-term roadmap for development.

Thanks all around

There are a lot of people to thank, with such a big product release—it has definitely been a team effort:

  • the entire Local Engineering and Inbound Engineering teams here at Moz

  • the Marketing and Community teams, especially my “point person” for coordinating those efforts, Elizabeth Crouch

  • the Executive Team for giving us the leeway and the budget to build this product

  • Derric Wise and Nick Santos for the amazing new branding and look-and-feel

  • Josh Mortenson, Elijah Tiegs, and Elizabeth Crouch for our video

  • Jackie Immel and Courtney Davis for their help in coordinating our beta period

  • our beta testers for their participation and patience!

  • the data aggregators and directories who have partnered with us

  • the users of GetListed who have given us so much great feedback over the years

I’m sure that’s leaving dozens, if not hundreds of people out—but I’m truly grateful for the support of everyone in the local search community over the years. As with many software endeavors, it’s taken us a little longer to get here than we’d hoped, but we also hope that you in the Moz community think it was worth the wait!

The formal press release announcing Moz Local can be found here.


Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

Continue reading →

A Startling Case Study of Manual Penalties and Negative SEO

Posted by YonDotan

This post was originally in YouMoz, and was promoted to the main blog because it provides great value and interest to our community. The author’s views are entirely his or her own and may not reflect the views of Moz, Inc.

This January, I was at a talk at SMX Israel by John Mueller – Google’s Webmaster Trends Analyst – about how to recover from a manual penalty. The session’s moderator opened the talk by asking the hundreds of people seated in the room to raise their hands if they had ever been affected by or had a client that was affected by a manual penalty. Nearly the entire room raised their hands – myself included.

Setting the Plot

I am the head of SEO at yellowHEAD, an online marketing agency. One of our clients, whom we are very lucky to have, is a company called Ginger Software. Ginger has a set of context-sensitive grammar and spell check tools that can be integrated with e-mails, browsers, Microsoft Office, and more. When we began working with Ginger, they were in a great state from an SEO perspective. I won’t get into traffic specifics, but their site has an Alexa ranking of around 7,000.

Ginger was getting traffic from thousands of different keywords. They had links from news portals, review websites, forums, social bookmarks – all part of a really great backlink profile. Ginger could be in a whole separate case study about the benefits of a content strategy. They have put months of work into online tools, sections about spelling mistakes, grammar rules, and more. These things have attracted great traffic and links from around the world.

The Plot Thickens

Given the above, you can imagine our surprise when one day in my inbox I found the dreaded notice from Google that gingersoftware.com had a site-wide manual penalty for unnatural inbound links. We quickly set up a call and went through the tooth-rattling ordeal of explaining to our client that they weren’t even ranked for their brand name. Organic traffic dropped by a whopping 94% – and that for a website that gets 66% of its traffic from Google-based organic search.

I’m not going to highlight where they got the penalty … because I think you can tell.

Full Disclosure

Before we go on any further with this case study, I should come clean. In the years of my working in SEO, I have shamelessly bought links, posted crappy blog and forum comments, and run programs that automatically build thousands of spam links. I have bought expired domains, created blog networks, and have ranked affiliate sites with every manner of blackhat technique.

With that off my chest – I will say with as clean a conscience as possible, we did absolutely nothing of the sort for Ginger. While everyone at yellowHEAD has experience with all manners of SEO tactics, in our work as an agency we work with big brands, the presence of which we are categorically not willing to risk. Ginger is a true example of a site that has ranked well because of an extensive and well-thought out content strategy; a strategy driven by creating valuable content for users. When analyzing Ginger’s backlinks, we were amazed to see the kinds of links that had been created because of this strategy. Take, for example, this forum link on the Texas Fishing Forums.

I was positive that this link would be a spam forum comment or something of the sort. Turns out that it’s a page on a fishing forum about Zebra Mussels. Someone got confused and called them Zebra Muscles; a veteran user corrected them by linking to Ginger’s page about muscle vs mussel.

The Plot Thickens… More.

As we dug deeper into Ginger’s backlinks, we quickly began to find the problem. Ginger had recently accrued a large number of extremely spammy links. Bear with me for a little bit because these links require some explanation. GingerSoftware.com was being linked to from random pages on dozens of different websites in clearly spun articles about pornography, pharmaceuticals, gambling, and more. These pages were linking to random marginal articles on Ginger’s website like this page always using the same few keywords – “occurred,� “subsequently,� and a few other similar words. The only thing these words had in common was that Ginger was ranked in the top three for them in Google.

I had to blur most of the text from this page, as it was inappropriate.

Now, needless to say, even if we were trying to rank Ginger’s site let’s call it ‘unconventionally,’ we wouldn’t have done it to unimportant pages that were already ranking in the top three from articles about pornography.

Now here’s where it gets REALLY interesting

Further investigation into these pages found the same exact articles on dozens of other websites, all linking to different websites using exactly the same keywords. For example:

Link to Wiktionary.org

Link to TheFreeDictionary.com

Link to Thesaurus.com

So – What the $#@!%!#$^ are these links?!

As I mentioned in my disclosure previously – I am no newcomer to link spam, so I happen to know a bit about what these links are. These articles were, first and foremost, not created by us or by anyone else at Ginger. They were also not posted with Ginger Software or any of the other websites linked to in those articles in mind. These articles were posted by spammers using programs which automatically build links (my guess is GSA Search Engine Ranker) in order to rank websites. Each one of these articles linked to some spam website (think something like the-best-diet-pills-green-coffee-beans-are-awesome . info or some nonsense like that) in addition to linking to Ginger.

These programs find places on the internet where they can automatically post articles with links. As a way to ‘trick’ Google into thinking the links are natural, they also include links to other big websites in good neighborhoods. Common targets for these kinds of links include Wikipedia, BBC, CNN, and other such websites.

Ginger was not the victim of negative SEO, but was simply caught in the crossfire of some spammers trying to promote their own websites.

We Had Doubts

Once we found these links, we honed our search to find all of them. We were able to do this using Ahrefs, which is a fantastic tool for any sort of link analysis. We organized all of the links to Ginger by anchor text and went after all of the ones with the aforementioned keywords. We removed as many of these links as possible, disavowed the rest, and filed for reconsideration as described above.

As confident as we were on the face of it all – we had serious doubts. We knew how important it was for Ginger’s business to get over this penalty as quickly as possible and didn’t want to get anything wrong. We couldn’t find any other “bad linksâ€� besides these ones but we kept thinking to ourselves “there’s no way that Google completely slapped a website due to some spam links to these random pages.â€� There had to be more to it than that!

Ginger themselves handled this situation incredibly. Where they could have yelled and gotten angry, instead they said, in a sentence “Ok – let’s fix this. How do we help?â€� With Ginger’s help, we mobilized dozens of people inside their company, trained them on finding bad links, manually reviewed over 40,000 links, contacted all domains which had spam links on them, disavowed everything we couldn’t get to, and submitted the request for reconsideration on December 17th, only five days after the site got penalized. The extreme sense of urgency behind this came both because of the importance of organic traffic for Ginger Software, and because the upcoming Christmas and New Year’s holidays. We knew that everyone going on vacation would significantly increase the amount of time it took to have the reconsideration request reviewed. You can find a very long and detailed explanation of the process we used to clean up Ginger’s links here.

Despite the speed with which we were able to submit the request, it took nearly a month to hear back from Google. On January 15th, we received a message in Google Webmaster Tools that the penalty had been revoked. We, and the staff at Ginger, were ecstatic and spent the next few days glued to our ranking trackers and to Google Analytics to see what would happen. Rankings and traffic quickly began to rise and, as of the writing of this article, traffic is at about 82% of pre-penalty levels.

Lo and Behold – Rankings!

The (Very) Unofficial Response from Google

Getting over the manual penalty, in some ways, was almost as surprising as getting it. The fact that all we did was remove and disavow the negative SEO links and the penalty was removed indicates that, indeed, the penalty may have been caused entirely by those links.

At the manual penalty session of SMX, towards the end of the talk, I crept slowly towards the front of the room and as soon as the talk was over, as unexpectedly as a manual penalty, I pounced to the front of the speakers’ podium to talk to John Mueller before everyone else. I explained to him (in a much shorter version than this article) the situation with Ginger and asked if they were aware of this at Google and what they plan to do about it.

John responded with something along the lines of the following:

“You mean like when somebody creates spam links but also links to Wikipedia? … We have seen it happen before. Sometimes we can tell but sometimes it’s a little bit harder… but [if] you get a manual penalty from it you will know about it so you can just disavow the links.�

I have to say, I was pretty surprised with that response. While it wasn’t exactly an admission of guilt, it wasn’t a denial either. He basically said yes, it can happen but if it happens you will get a manual penalty, so you’ll know about it!

So What Does It All Mean?

One wonders if Google understands the impact a manual penalty can have on a business and if they truly accept the responsibility that comes along with handing out these kinds of punishments. Ginger, as a company, relies on search traffic as their main method of user acquisition and they are not unique in that sense. There are a few important takeaways here.

1.) CHECK YOUR BACKLINKS

No matter who you are – big or small, this is crucial. This kind of thing can happen, seemingly, to anyone. We have instated a weekly backlink scan for Ginger Software in which we look through all of their new links from Webmaster Tools, AHREFS, and Majestic SEO. If we find any more spam links (which we still are finding), we try to remove them and add them to the disavow list. Time consuming? Yes. Critical? Yes.

2.) Negative SEO is Alive and Real

It has been my thinking for a long time that links should not be able to hurt your website. At the most, a link should be discounted if it is considered bad. The current system is dangerous and too easy to game. With Ginger, it was obvious (to us at least) that these links were no doing of their own. The links were in absurd places of the lowest quality and linked to low-benefit unimportant pages of Ginger’s website. If this was actually a negative SEO attack, imagine how easy it would be to make it look like it was the company’s doing.

3.) Google is making themselves look REALLY bad.

The action that Google took in this case was far too drastic. The site didn’t receive a partial penalty, but rather a full-blown sitewide penalty. According to the keyword planner, for the top four branded terms for Ginger, there are 23,300 searches per month. In this case that became 23,300 searches per month where people could not find exactly what they were looking for.

Google has an amazing amount of work on their hands staying ahead of the spammers of the world, but they have also become the foundation of the business models of companies worldwide. To quote from FDR and Spiderman (who can argue with that???), “with great power comes great responsibility.� We can only hope that Google will heed these words and, in the meantime, we will be happy with the fact that Ginger are back up and running.


Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

Continue reading →

Content Outliers: Learning from the Web’s Most Viral Content

Posted by jamesporter

Let’s start with some questions.

  • Do you want coverage for your brand in major publications?
  • Do you want significant increases in your backlink profile?
  • Do you want a larger, more engaged community?
  • Do you want thousands of new visitors to your site?

If you answered yes to any of those questions, then you should be thinking about creating viral content.

What can viral content do for you?

This is a piece of content we launched 4 months ago.

Since launch it has been featured on CNN, ZDNet, and Fast Company, has hit over 500 linking root domains, has earned over 95k social shares, and most importantly, has driven 270k+ unique visitors to the client’s site.

So, how can you start creating viral content?


First things first: What do we mean by viral content?

Any sort of content where the viewership grows rapidly as the result of sharing. Here’s a good primer.

Secondly, how do we get good at viral content?

Looking back at past viral success is a great way of understanding what’s going to be successful in the future, so we need to get our hands on some data!

To get that data, I worked with the team at BuzzSumo, a content marketing research tool I highly recommend.

We dug into their database to find the 2,000 most-shared pieces of content on the web that were published within the last six months.

For each of those domains, we then pulled the second-most shared pages, which gave us a great opportunity to do some maths and identify the “content outliers”—the pages on a site that have massively outperformed other content on the same site.

(source)

For this analysis we looked for content outliers within the top 2,000 list, and also took a deep dive into the top 50 most-shared pages.

So, what did we learn from the analysis?


1. Make visual content, because it’s easy to engage

Of the top 50 most-shared pieces of content, 48% were video, and 24% were image-based.

That means 72% of the viral content analysed was primarily visual.

So why is visual content so successful? Visual content is incredibly easy for people to understand and engage with. By reducing the engagement demands on the viewer, we’re increasing the amount of people that take the time to engage with our content and therefore increasing the size of our audience that engage and share.


2. The quality of your idea is EVERYTHING

This sounds obvious, but it’s worth drilling into. In his excellent book, “Contagious: Why Things Catch On,” Jonah Berger flips contemporary thinking on his head by saying that mavens (influencers) are less important than we think. The real key to viral success is the quality of the idea.

This piece of content from Mirabeau Wines, “How to Open A Bottle of Wine Without A Corkscrew,” is an incredible example of a winning idea.

To date, this piece has been shared nearly 1 million times, featured in The Telegraph, The Mirror and Time Magazine, and has been viewed over 5 million times on YouTube.

Content marketing tip: Forget everything else, just get your idea right. How? To start, read this.


3. Create your content around scalable themes

What stood out in the data from BuzzSumo was the broad appeal (scalability) of the topics that were being shared. Marriage, friendship, family, cancer, and personal improvement featured in more than 30% of the top 50 posts.

But why did they feature so heavily?

These concepts are relevant to a large audience and provide the opportunity for wide-scale sharing.

As a content marketer, when ideating content, you need to make the distinction between targeting a niche audience and targeting a broad audience.

Niche audience More viral due to shared values ideals and interests of the niche
Broad audience Less viral due to the disparate nature of the group, but with opportunity to operate at a much larger scale

The audience that you choose to target has a major effect on the level of success that your content is likely to achieve.

Content marketing tip: A third way is to target a broad niche. This involves creating content that is interesting to a specific niche audience, which then stimulates interest in the larger market.

By doing this you get the benefits of the concentrated sharing of a highly passionate user base, which then stimulates interest in the larger market.

Using ‘The History of Dance Music’ as an example, you can see the way the content could spread through the web, from:

Highly active and passionate dance music fans > Interested dance music fans > General music lovers


4. Make content interactive

Interestingly, the two most shared pieces of content pulled from BuzzSumo were both quizzes:

There are many reasons why this content killed it, but one of the key reasons is the interactive nature of each piece. By forcing users to interact with a piece of content to fully experience it, you increase their level of engagement. The more people that engage with a piece, the more people will share it.

Content marketing example: This interactive piece detailing the tech sector’s acquisitions since 1999 has been a great success.

Why it worked: The content encourages engagement via scrolling or zooming to drill into the data.


5. Stimulate an emotional reaction

A key way to create viral content is to stimulate an emotional reaction.

Why is emotional content so often viral?

At a simplistic level, our emotional experiences are amplified through sharing. So when we experience a strong emotional reaction, we want to share it. Think of social buttons as a vent for expressing our emotional experiences.

What’s really interesting though is that the emotion you stimulate (positive versus negative) is less important than the strength of the emotional reaction.

Recent research has found that the strength of the emotional reaction is absolutely key in viral content.

I defy anyone to read this article about a mountain pathway in China without experiencing some sort of emotional reaction (mine: seriously sweaty palms!). This piece has been shared over 1 million times and it’s the strength of the emotional reaction that has stimulated people to share.

(source)

Content marketing example: As a content marketer, it can be pretty difficult to create an emotional reaction if you’re in a boring industry. But you need to look beyond your products to your audience and the things they love and care about. Think of the Dove Real Beauty campaign. Soap is boring. They took an existing emotional issue that their consumers cared about and developed it into an incredible marketing campaign.


6. Leverage social triggers

Hat tip to Jonah Berger again for this one. If we can link our content to existing environmental cues, then it’s more likely that we will get our content noticed by our target audience. This works because we are leveraging existing audience awareness to get cut through.

By playing off issues that are already front of mind for our audience, we increase a piece’s chances of success.

There were various examples of this throughout the BuzzSumo data, but a key one (not in the list) was from Time, titled “The Selfiest Cities in the World.” Selfies are a major social trigger at the moment, so Time have hooked their content into that.


7. Personalised content

What can you teach people about themselves? Content that allows people to better understand themselves and their relative standing with the rest of the world performed really well in the data sample.

The following is a great example of this type of content. By making content specifically about a user you automatically stimulate interest.


8. Target an audience likely to share

We all know that you need to create content for a specific audience (and ideally for your customers). But you can increase your chances of virality by targeting audiences that are highly likely to share…

If your content is targeted towards a group of people that don’t share a lot, then it is going to be harder to create viral content in that space.

Pro tip: An audience that Buzzfeed target their content towards is the “Bored in Work, Bored in Line” audience. Basically this audience is a group of people who are bored, surfing the web, looking to be entertained or surprised.

The “What Career Should I Actually Have” is a classic example of Buzzfeed targeting this audience.

Content marketing example: Another great example of audience targeting comes from the site “Wait But Why,” called Why are Generation Y Yuppies So Unhappy. By specifically creating content for and about Generation Y (a highly active sharing group) they were able to increase their chances of success. This article was syndicated to the Huffington Post and became that site’s most shared piece of content (1.2 million shares).

Pro tip: According to viral kings Upworthy, “middle-aged women are the biggest sharers on the web. If you can target them, do!”


9.Take a contrarian viewpoint

A great way of stimulating an emotional response is by taking a contrarian viewpoint. An example from the buzzsumo list of contrarian content was this:

Content Total Shares

Christopher Columbus Was Awful

1,164,991

By taking an entrenched viewpoint and flipping it on it’s head, you’re making a piece of content a must read because you are challenging people’s existing views.


10. Reinforce viewpoints people already have

Another viral content approach is to make people feel right. Creating content that reinforces what people already think and feel is a great way to stimulate sharing.

This video is about people using their phones too much and not living in the moment.

It expresses a sentiment that a lot of people related to, which in turn increases their propensity to share.

Content marketing example: Upworthy focus the majority of their content towards existing viewpoints that people already have. Whether it’s LGBT, education, parenting, guns and crime, by playing off existing emotionality, they increase the virality of their content.


Here is the full data list of BuzzSumo’s 50 most-shared pieces of content on the web along with the sharing statistics:

URL

Total Shares

What Career Should You Actually Have

4,419,323

How Y’all, Youse and You Guys Talk

3,478,306

If Only For A Second – You Need To Watch This

3,296,397

Como fazer um batuque com seu porco de estimação

3,229,795

39 Test Answers That Are 100% Wrong But Totally Genius At The Same Time

2,508,120

Russian Mother Takes Magical Pictures of Her Two Kids With Animals On Her Farm

2,494,802

Best coin ever spent.

2,404,200

Compilation of Cats Stealing Dog Beds

2,144,399

30 Naughtiest Dogs: You’ll Crack Up When You Find Out What They Did

2,133,342

This Might Be The Scariest Trail In The World. But You’ll NEVER Guess Where It Leads. Unbelievable.

2,108,904

I Can’t Believe How Funny This Is. I Am In Tears, Make Sure Your Sound Is Turned On!

2,048,539

Homeless dog living in a trash pile gets rescued, and then does something amazing! Read more: http://www.trueactivist.com/gab_gallery/homeless-dog-living-in-a-trash-pile-gets-rescued-and-then-does-something-amazing/

1,992,817

While Their Kids Sleep, These parents Pull Of This Amazing Stunt…

1,860,502

Marriage Isn’t For You

1,848,969

Creative Mom Turns Her Baby’s Naptime Into Dream Adventures (Updated)

1,787,279

Compilation of Cats Stealing Dog Beds

1,717,782

Beware Of The 5 lb. Bag Of Sugarless Gummy Bears On Amazon.com – The Reviews Are Priceless!

1,646,695

After I saw this, I put down my phone and didn’t pick it up for the rest of the day…

1,631,432

This Three Minute Commercial Puts Full-Length Hollywood Films to Shame

1,599,884

WestJet Christmas Surprise Will Make You Believe in Santa

1,594,405

Murmuration

1,575,770

Marijuana Overdoses Kill 37 in Colorado On First Day of Legalization

1,529,580

A Big Butt Is A Healthy Butt: Women With Big Butts Are Smarter And Healthier

1,514,008

Icomania

1,512,417

This Is What Happens When A Kid Leaves Traditional Education

1,464,780

See That Box? That’s Where They Put the Babies. And It’s the Most Remarkable Thing You’ll See All Week

1,462,126

Riding A Bike Over 72ft Canyon – Amazing!

1,429,648

Sexiest Twerk Choreography… Ever?

1,415,268

How to interact with the introverted…

1,409,372

KitKat Break Labs

1,400,393

You’re a stay-at-home mom? What do you DO all day?

1,396,121

Robert Downey Jr Sings With Sting And Absolutely Kills It.

1,381,969

This is one happy fox.

1,358,921

What a Choir of Silent Monks Does Will Make You Laugh

1,336,482

Share This with All the Schools, Please

1,284,285

Airline Pulls Amazing Christmas Stunt on Passengers

1,276,863

What You Get When You Pour Molten Aluminum Into An Ant Hill

1,273,036

Police Chief writes EPIC letter to Kanye After He Compared Himself to a Police Officer & Soldier

1,262,817

A Boy Makes Anti-Muslim Comments In Front Of An American Soldier. The Soldier’s Reply: Priceless.

1,231,198

Why Generation Y Yuppies Are Unhappy

1,230,618

Chase Mission Main Street Grants

1,220,665

After Reading This, You’ll Never Look At A Banana In The Same Way Again

1,217,816

Khan Academy

1,215,464

17 Things That Happen When You’ve Been Friends With Someone For, Literally, Ever

1,197,644

Hidden Camera Catches Beagle Stealing Chicken Nuggets In Epic Style (VIDEO)

1,181,805

Christopher Columbus was awful (but this other guy was not) – The Oatmeal

1,164,991

What Little Girls Wish Daddies Knew

1,114,981

Twins were born, but haven’t realized that

1,075,449

Pope Francis Condemns Racism and Declares that “All Religions Are True” at Historic Third Vatican Council

1,075,410

Married or not… you should read this.

1,040,203

Hope you enjoyed the post. Fire any questions to me in the comments. Up and to the right!!!


Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

Continue reading →

Keyword Targeting, Density, and Cannibalization – Whiteboard Friday

Posted by randfish

Keyword targeting is still an integral part of online marketing, but it isn’t the same as it used to be, and we want to make sure you’re able to keep up with the changes. In today’s Whiteboard Friday, Rand covers today’s best practices for keyword targeting, and clears up some common misconceptions about keyword density and cannibalization.

Keyword Targeting, Density, and Cannibalization – Whiteboard Friday

For reference, here’s a still of this week’s whiteboard!

Video transcription

Howdy Moz fans and welcome to another edition of Whiteboard Friday. This week I’m going to talk a little bit about some keyword targeting, density, keyword density, and cannibalization issues. These are issues that I’ve seen come up a few times. I’ve received some email questions about them, and so I thought maybe it’s a good time to readdress some of these best practices and to talk about how things like Hummingbird, in particular, have changed some of the ways that we think about keyword targeting, as Google’s engine has really evolved to be more sophisticated with how they identify and process keyword use than they have historically.

So, first off, I’m going to start by identifying this page, actually a really wonderful blog and website from a local Seattle blogger, talking about Seattle Espresso. So I did a search for Seattle’s best espresso, because that’s a topic of us many here at the Mozplex and many of you who come to visit Seattle are often interested in, and I found this wonderful page.

Now, there are some interesting things about it. It ranks very well. I think it’s ranking number four, and another blog post from the same guy from the next year of his reviews is ranking number five. So he’s got sort of two positions in there. But what’s interesting to me is there’s not a lot of keyword targeting. In fact, this particular gentleman even has something on his About page that says, “If you’re an SEO or a social media person, don’t even contact me.” So clearly this is not a guy who’s thinking tremendously about SEO, doesn’t have a lot of keyword targeting in mind, but is doing a tremendously good job of ranking, and that’s because he’s, perhaps unintentionally, following a lot of really smart rules.

So first off, as opposed to early keyword targeting world of SEO, today I really don’t stress repetition. I think repetition is something we can almost avoid. So I don’t worry about, “Hey, I only have four instances of the term ‘Seattle’s Best Espresso’ on the page. That’s not enough. I really need six or I need seven or I need five or I need three.” I don’t worry about the number. I do, generally speaking, like to make sure that at least somewhere on the page, at one point or another, the phrase is mentioned once or twice is generally good enough, and sometimes if it makes sense to have it in the copy anyway, for user experience reasons, for readability reasons, for content reasons, great, fine. That’s okay.

Also, I never, ever use a density metric. It used to be the case that density was somewhat reasonably okay, reasonably correlated with better keyword targeting. But, honestly, that went out the window so long ago. I think when I started in SEO, in 2002, it was already dying. People were already talking about keyword density being a relatively useless metric.

Let me just explain what density is very briefly for anyone who might not know. So there’s a lot of content here, in fact 67 unique words, and what I’ve done is highlight in purple these Seattle, espresso, best espresso, espresso, 67 unique words. Keyword density basically says, “Well, there are four instances of espresso. Out of 67 words, that’s a 5.97% density of espresso.” Can you see how incredibly useless this is?

So search engines evolved dramatically beyond keyword density, probably as soon as the late ’90s. So we’re talking a long time ago, and yet there are still a tremendous number of SEOs who look for a keyword density analysis and density tools and think this is a good way to do the best practice. It really is not. I would urge you not to use density as a metric, not to think about it. You won’t find it in our keyword tools. You won’t find it in most good keyword tools.

Title is very useful. It’s a very useful place to employ your keywords, but a click-worthy title is actually worth a lot more than just a perfectly keyword-targeted title. So perfectly keyword-targeted would be keyword phrase right at the beginning, exact match, so something like “Seattle’s Best Espressos,” and then “I review 113 different coffee places in the city.” Okay, that’s not a terrible title. You could imagine clicking that.

I actually really like the title that this blogger’s put together: “The Best and Worst in Seattle Espresso, 2011 Edition.” This isn’t perfectly keyword-targeted. I searched for “Seattle’s best espresso,” which is, by far, the most common phrasing that searchers are going to use. But he’s got “best” separated from “Seattle Espresso.” It’s not right at the front of the title. It’s still a great title.

You know what’s even smarter, that I really like, is the way that he writes it. “The Best and Worst in Seattle Espresso” is almost more compelling to me than just knowing the best. I’m really curious about the worst. The worst holds a curious fascination for me. If I see some coffee shop that I really love on the worst list, well, I’m going to get all inflamed about that and riled up. But what a great way to write headlines, to write titles. He’s employed the keywords intelligently, but he’s made me want to click, and that’s something that I think we should all take away from.

On page is very useful. So putting the keyword on the page, especially important in the headline. Why is it so important in the headline? It’s not because SEO is about perfect keyword placement and getting that H1 tag. It’s not actually that important or critical that you get it in the H1 or the H2. It’s a best practice, and I would generally recommend it, but it’s okay if you don’t.

The reason I really recommend this is because when someone clicks on this title in the search results, “The Best and Worst in Seattle Espresso, 2011 Edition,” if they land on a page that does not have that headline, that title at the top of the page in some bigger font, instantly searchers will get the impression that they’ve landed on the wrong page and they’ll click the Back button. As we know, pogo-sticking is a real problem. People jumping from a result over to the search results and then jumping back to search results, that gives the engine an indication that people were not satisfied and happy with this result. They’re going and they’re scrolling down and clicking on other people’s results instead. You don’t want that. You want to own that experience. You want to be the provider of the best possible relevancy and searcher experience that you can.

That’s why one of the other recommendations that I have, when it comes to on page, is never sacrificing user experience. If you’re thinking to yourself, “Well, Rand said I should really have the keyword on the page in some sort of exact format, like at least twice and in the headline,” yes, but if you think that’s making a worse user experience, then mixing it up a little bit like this blogger did, mix it up a little bit. Go for the better user experience every time. Particularly because of things like what Google did with Hummingbird, where they’ve gotten much more sophisticated about text, contextual analysis, relevancy, the way that they interpret things, you can see a lot of search results now where it is not keyword targeting that’s winning the day, but really searcher intent. Meaning, if I’m going and searching and this blogger has done a really good job of connecting up the terms and concepts that Google has identified that they associate with best espresso, they’re going to rank particularly well.

Let me show you some really smart things that perhaps unintentionally this blogger did. He mentions coffee shop names — Victrola, Cortona. He’s got Vivace down there later. He has Herkimer Coffee. Herkimer is the maker of the espresso that they serve at Cortona Cafe. This is incredibly intelligent because when Google scans the Web and they see lots of people talking about Seattle’s best espresso, these coffee shops and roasters are mentioned very frequently. There’s a high degree of network connectivity, keyword connectivity between these terms and phrases.

So when I see, as Google, Seattle’s best espresso and I don’t see any mention of Herkimer or Vivace or Victrola or Ballard Coffee Works, Seattle Coffee Works, I’m going to get a little suspicious. If I see things like Starbucks and Tully’s and Seattle’s Best Coffee, which is a brand, I’m going to think, “Gosh, I don’t know if they’ve actually localized. I don’t know if this is relevant to that searcher’s query.” In fact, if you look at the front page for Seattle’s best espresso, you will not find places that list, well, most of the results do not list places like Starbucks and Seattle’s Best Coffee and Tully’s, and these bigger national brands or regional brands.

The last thing that I’ll mention on targeting is that providing unique value is essential. I did a whole Whiteboard Friday about providing unique value and the uniqueness of content. But those topically relevant terms that I just mentioned can be very helpful here. But really it’s about providing something that you’ll never find anywhere else. Not just unique content, meaning this text is unique to the Web, but meaning the value provided by it is truly unique. I can’t find this value. I can’t get what I get from this article anywhere else on the Web. That’s critically important.

All right. Next piece is cannibalization, and keyword cannibalization is sort of a tough, meaty topic. It’s not quite as important as it used to be, because Google has gotten much more sophisticated, more advanced in being able to tell. Basic idea behind cannibalization is, “I’ve got a page targeting Seattle’s Best Espresso, and then I have another page targeting Wallingford’s Best Espresso, which is a neighborhood here in Seattle. Should I be really careful not to use the word Seattle on my Wallingford Best Espresso page? How do I link between them? How do I make sure that Google knows which one to rank well?” In the past, Google was not smart enough, and a lot of times you would see these not as relevant pages outranking the one you really wanted to rank. So people in the SEO world came up with this term keyword cannibalization, and they tried to find ways to make Google rank the page that they wanted. Google’s gotten much better about this. There are still a few best practices that we should keep in mind.

So, first off, on page targeting for a unique keyword phrase is optimal. So if we know that we want a page that’s Seattle’s Best Espresso, great. Having that term in the title, in the headline of a unique page is a very good idea. If we know that we want another one that’s Wallingford, that’s great too. Bt it is okay if you have multiple pages employing part of a keyword term or phrase. So, for example, I’ve got my Wallingford page. It’s okay on the Wallingford page if I also mention Seattle. I could say “Seattle’s Wallingford Neighborhood,” or “The Best Espresso in Seattle’s Wallingford Neighborhood,” or “In Wallingford, Seattle.” That’s okay to do. That’s not going to create the cannibalization that it might have in years past.

Linking with appropriate anchor text is very helpful. So let’s say here’s my coffee addict’s guide to Seattle, and I’ve got links in here: “Best coffee roasters in Seattle,” “Best espresso in Seattle,” “Best coffee online from Seattle’s roasters.” Great. So now I have unique keyword phrases that I’m targeting, and I’m going to link out to each of these pages, and then from each of these pages, if I’ve got my best online coffee from Seattle roasters page, I probably do want to link to my best espresso in Seattle page with that anchor text. Call it what the page is. Don’t just say, “For some great espresso places in Seattle, click here.” No. “Click here,” not great anchor text. “Best espresso in Seattle,” that’s the anchor text I generally want to have, and that’s not just for search engines. It’s also for users.

Number four, the last part about keyword cannibalization is if you have older pages, this happens a lot for bloggers and content marketers who are producing pages, lots of unique content over time, but some of it is repetitive. So if you have an older page, it can be very wise to retire that content in favor of something newer and fresher, and there’s a number of ways to do this. I could 301 from the old URL to the new one. I could use a rel=canonical to point from my old piece of content to my new one on the same topic. Or I could refresh the existing page, essentially take the same URL, dump the old content, and put the new content on there. I could even archive the old content on a brand new page that’s sort of like, “Hey, if you want the old version of this, here it is.”

You can see we’ve done that at Moz several times with things like MozCon, with our industry survey, with our old ranking factors. We sort of move that old content off to another URL and put the new stuff up at the URL that’s been ranking, been performing so that we don’t have the challenge of having one trying to compete against another.

These techniques can be really helpful for those of you who’ve got sites and you’re producing lots of content, you’re targeting many keywords, and you’re trying to figure out how to organize these things.

I look forward to some great comments. Thanks very much gang. I’ll see you again next week for another edition of Whiteboard Friday. Take care.

Video transcription by Speechpad.com


Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

Continue reading →