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How to Optimize Your Google My Business Listing [Updated May 1, 2018]

Posted by sherrybonelli

Updated May 1, 2018

An important first step in any local SEO strategy is to claim and verify your local business’ Google My Business (GMB) listing. Getting on Google My Business can increase your chances of showing up in Google’s Local Pack, Local Finder, Google Maps, and organic rankings in general. Qualifying local businesses can claim this free listing on Google and include information about their company, like their address, phone number, business hours, and types of payments accepted.

Additionally, over the past several months, Google has added some great features to Google My Business that companies should take advantage of that enhances your Google My Business listing and helps to grab viewers’ attention — and can increase how you rank in local search results.

If you haven’t claimed and verified your Google My Business Listing yet, that’s the first step. To get started, visit https://www.google.com/business.

How to optimize your Google My Business listing

Many local businesses just claim their GMB listing and forget about it. What most businesses don’t realize is that there are a variety of other features Google gives you that you can use to optimize your Google My Business listing and several reasons why you should frequently check your business listing to ensure that its accuracy stays intact. Want to know more?

Complete all the information Google asks for

There are a variety of questions Google wants you to fill out to complete your Google My Business profile. When done, your listing will have valuable basic data that will make it easier for potential customers to find more information about your company. And if you don’t fill out that information, someone else could. Many business owners don’t realize that anyone can suggest a change (or “edit”) to your business listing — and that includes your competitors.

When a searcher clicks on your GMB listing they see a “Suggest an edit” option:

How to optimize your Google My Business listing

When someone clicks on that option they can literally edit your Google My Business listing (and make some pretty dramatic changes, too):

How to optimize your Google My Business listing

And these aren’t just “suggested” edits — these user-generated changes can actually be made live on your listing without you even being notified. This is just one reason why it’s very important that you log in to your Google My Business dashboard regularly to ensure that no one has made any unwanted changes to your listing.

Here’s how:

If you log in to Google My Business, you can switch back to the “Classic” dashboard here:

How to optimize your Google My Business listing

In the classic dashboard, you might see “Google Updates” notifications.

If you see updates, these are changes that Google made to your business listing because either their algorithm found new information about your business (perhaps from another directory/citation site or a change they found on your Google Map) or a Google user submitted an edit that was published. (Yes, when people make “suggested edits,” they are not really “suggestions” -– the changes are often made live without you ever getting a notification or the opportunity to dispute the change!)

When you click on “Google Updates,” you’ll see a box that allows you to “Review Updates.” It’s here where you’re given the opportunity to remove incorrect information that may have been made by a troublesome Google user.

Now, Google supposedly sends out emails to the owner and others managing your Google My Business account when changes are made, but oftentimes those people never receive notifications about changes to their listing. So beware: you may (or may not) be notified by Google if changes are made to your listing. (For example, your business category could be changed from “criminal attorney” to the generic “lawyer” category, which could negatively impact your search rankings.) That’s why it’s extra important for you to log in and check your listing frequently (especially when, quite literally, some businesses have had their address and website URLs changed in their GMB listing by nefarious users.)

If you see a change that is incorrect and you have difficulty changing it (like a bogus review, for instance), create a new post explaining the situation in detail in the Google My Business forum and reach out to one of the Google Top Contributor volunteers for help.

Also, it’s important to realize that Google encourages people who are familiar with your business to answer questions, so that Google can learn more information about your company. To do this they simply click on the “Know this place? Answer quick questions” link.

How to optimize your Google My Business listing

They’ll then be prompted to answer some questions about your business:

How to optimize your Google My Business listing

If the person knows the answer to the question, they can answer and then they’ll typically be asked another question. If not, they can decline.

Now, some business owners have cried foul, saying that competitors or others with malicious intent can wreak havoc on their Google My Business listings with these features. However, Google’s philosophy is that this type of user-generated content helps to build a community, more fully completes a business’ profile, and allows Google to experiment with different search strategies.

Just remember, after you get your Google My Business listing verified, continue to check your listing regularly to be on the safe side.

Once you have your GMB listing verified, now is the time to optimize your listing. (This is where you have a greater chance to outdo your competition!)

Google My Business Posts

Google Posts are almost like “mini-ads” or “social media posts” that show up in Google search in your Google My Business listing (in the Knowledge Panel and on Google Maps).

How to optimize your Google My Business listing

To get started with Posts, log in to your GMB dashboard and you’ll see the Posts option on the left-hand side:

How to optimize your Google My Business listing

You can have fun with your Google My Business Posts by adding an image, a call-to-action (CTA), and even including a link to another page or website. If you’re using Yext, you can create GMB Posts directly from your Yext dashboard.

Not sure what type of Post you should make? Here are just a few Post ideas:

  • If you’re having an event (like a webinar or a seminar about your chiropractic practice) you can set up an event Post with a date and time, then add a link to the registration page.
  • Do you have a sale going on during a specific time? Create a “sale” event Post.
  • Does your latest blog post rock? Add a short description and link to the post on your blog.
  • New product you want to feature? Show a picture of this cool gadget and link to where people can make the purchase.
  • Want to spread holiday joy? Give potential customers a holiday message Post.

The possibilities with Posts are endless! Posts show up prominently in your business’ Knowledge Panel, so don’t miss this opportunity to stand out.

TIP: To grab a searcher’s attention, you want to include an image in your Post, but on Google Maps the Post image can get cut off. You might have to test a few Post image sizes to make sure it’s sized appropriately for Maps and the Knowledge Panel on desktop and mobile devices.

Want to have even MORE fun and potentially help your local SEO? Try adding relevant emojis to your Post. Google is beginning to index emoji-relevant search results. (In fact, you can now search Google by “tweeting” an emoji at it!) Additionally, people — especially younger people — are beginning to search (typically on their mobile devices) with emojis! So if a person is searching for “[pizza emoji] + nearby” and you own a local pizza restaurant and use the [pizza emoji] somewhere on your Google My Business listing — like in a Post with a special offer on a pizza order — you might have an SEO edge over the other pizzeria competitors in your city.

Not sure how to add emojis? If you’re using a Windows computer, you can add emojis by pressing the Windows key + the “.” OR “;” key at the same time on your keyboard. The emoji list of characters will appear and you can select the emoji you’d like to include (but don’t get carried away — one emoji is enough):

How to optimize your Google My Business listing

When people search using Chrome on their smartphones with an “emoji + near me,” you might be surprised by what they find:

How to optimize your Google My Business listing

You got it! Google knew that I was looking for a great burger joint around my home! (Pretty cool, huh?)

Disclaimer: This strategy is still new and we’re not certain how adding emojis to your GMB listings impact these “emoji search results,” but if you have a related emoji that is pertinent to your business, you should definitely test it! (But don’t overdo the emojis — it gets obnoxious and doesn’t look professional if you go overboard.)

Posts stay live for seven days or “go dark” after the date of the event. (However, the old Posts still appear in your GMB listing — they’re just pushed down by the new Posts.)

How to optimize your Google My Business listing

If you’re forgetful, Google is great about sending you reminders when it’s time to create a new Post.

How to optimize your Google My Business listing

And remember, Posts show up prominently in mobile searches, so make your website stand out among search results by keeping your Posts “topped off.”

How to optimize your Google My Business listing

It’s important to note that at this time, hotels and B&Bs are not allowed to make Posts. That may change sometime in the future, so stay tuned!

Booking button feature

Google’s Booking button feature can really help your business stand out from the crowd. If you have any type of business that relies on customers making appointments and you’re using integrated scheduling software, people can now book an appointment with your business directly from your Google My Business listing. This can make it even easier to get new customers — they don’t have to leave Google to book an appointment with you!

How to optimize your Google My Business listing

If you have an account with one of Google’s supported scheduling providers, the booking button is automatically added to your Google My Business listing. Take advantage of this integrated Google My Business feature if you use the booking providers, it’ll make it super simple to get new clients or customers.

Messaging

Did you know that you customers — and potential customers — can send you text messages? This is a great way to connect directly with people interested in what you have to offer, and a great way to engage with people looking at your GMB listing (and you know that Google is always watching engagement.)

To get started with Messaging, log in to your GMB dashboard and click on “Messaging”:

How to optimize your Google My Business listing

You can then set up the message people will receive after they send you a message and your mobile phone number.

How to optimize your Google My Business listing

If you don’t want text messages sent to your personal phone number, you can download Google’s Allo app. When you set up your Allo account, use the same phone number connected to your Google My Business account. Now when someone messages you, the message will be sent to the Allo app instead of appearing alongside your personal text messages.

The Allo app is a great way to keep your personal and business text messages separate:

How to optimize your Google My Business listing

This feature is still in its infancy, though. Right now, messaging is only available to mobile web users and is not available to mobile app or desktop users. People also won’t see the Messaging option in the Knowledge Panel or on Google Maps.

The ONLY way someone can message your business is if they perform a mobile web search on Chrome. (I expect that Google will expand the Messaging feature once they work the kinks out.)

Questions & Answers

Questions & Answers is a great feature for Google local search. It’s very cool! Just like it sounds, Q&A allows people to ask questions about your business and you can answer those questions.

How to optimize your Google My Business listing

The Google My Business Questions & Answers feature is the perfect opportunity to hear directly from “the people” and you can respond to them. Win-win. However, according to a study done by Get Five Stars, 25 percent of locations on Google Maps have questions (and many of those questions are probably STILL unanswered).

Here are a few things to keep in mind about Questions & Answers:

  • On mobile devices, you can see, ask and answer questions on Google Maps on Android devices and when you search for your business on mobile browsers on both iPhone and Android devices. To use Google Maps on your Android device, download the Google Maps app and sign in with the email address you use for your GMB listing.

How to optimize your Google My Business listing

Ironically, you can’t see Questions and Answers on the Google My Business app.

  • No notifications of new questions show up in your GMB dashboard. To find out if you have new questions that need answering, you need to install Google Maps on your phone, log in, and check for questions/notifications. You can also go on a mobile browser, search for your business, and see if you have new questions that need to be answered.
  • Google has recently started sending out email notifications letting you know that a new question has been asked, but it’s possible that not everyone associated with your account receives these emails:

How to optimize your Google My Business listing

This email notification is a BIG improvement over the lack of notification we’ve experienced so far with Q&As.

One thing you should do is be proactive and create a Frequently Asked Questions list to preempt people’s GMB Q&As. Check with your sales reps and your customer service staff to identify the questions people most often ask, then put those Q&A questions on your GMB listing.

TIP: Google has said that upvoting questions can make them more visible. If someone has a particularly important question, go ahead and upvote it.

WARNING: It’s important to note that just like “Suggest an Edit” on GMB, anyone can answer questions asked of your business. Therefore, you want to keep an eye out and make sure you answer questions quickly and ensure that if someone else answers a question, that the answer is accurate. If you find that someone is abusing your GMB listing’s Q&A feature, reach out to the Google My Business support forums.

Still have questions about Google Questions & Answers? You can read Google’s Q&A guidelines.

Google My Business online reviews

Unlike Yelp, which vehemently discourages business owners to ask their customers for reviews, Google encourages business owners to ethically ask their customers or clients for online reviews. (Yelp takes it to the extreme, in my opinion.) Online reviews appear next to your listing in Google Maps and your business’ Knowledge Panel in search results. Online reviews can help your business stand out among a sea of search results.

Additionally, online reviews are known to impact search result rankings, consumer trust, and click-through rates. According to BrightLocal’s 2017 Consumer Review Survey:

  • 97% of consumers read online reviews for local businesses in 2017, with 12% looking for a local business online every day
  • 85% of consumers trust online reviews as much as personal recommendations
  • Positive reviews make 73% of consumers trust a local business more
  • 49% of consumers need at least a four-star rating before they choose to use a business
  • Responding to reviews is more important than ever, with 30% naming this as key when judging local businesses
  • 68% of consumers left a local business review when asked — with 74% having been asked for their feedback
  • 79% of consumers have read a fake review in the last year

If you follow Google’s guidelines for Google My Business reviews, you can ask your customers for reviews. (However, if you violate any of these policies, your reviews could be removed.)

Recently Google made some changes to their review guidelines. They have now changed it so that current and/or former employees can’t leave reviews. For business owners this is great news because it means that disgruntled and ex-employees with a grudge can no longer post bad reviews. Here is the new section that deals with Conflict of Interest:

How to optimize your Google My Business listing

Additionally, Google made some changes with regard to reputation marketing software. Reputation marketing software can help filter out people who were planning on leaving negative reviews so that they aren’t given the opportunity to leave that bad review online. (This is sometimes referred to as “review gating.”) Google wants to prevent that practice, so on April 12, 2018, Google updated their review policy to include information on this. In general, you don’t want to “Discourage or prohibit negative reviews or selectively solicit positive reviews from customers.”

Also, whatever you do, do not offer a bribe in exchange for a review. Not only does it go against Google’s terms, it goes against the laws of reviews in general: do you really want to bribe someone to leave you a good review — or do you want to earn it?

When customers leave reviews for you — good or bad — make sure you respond to them. Not only does it show that customer that you appreciate their feedback, it also shows potential customers that you care.

So what happens if you get a negative review? First, don’t freak out. Everybody has a bad day and most people recognize that. Also, if you have a troll that gave you a one-star review and left a nasty comment, most people with common sense recognize that review for what it is. It’s generally not worth stressing over.

TIP: Asking someone to leave a review on Google is very cumbersome. To give your customers a direct link to your Google My Business listing so they can leave a review online for you, read and follow the directions in this post on How to Create a Direct Review Link to Your Google My Business Listing.

To learn more about strategically getting more online reviews, check out this article from Moz.

Photos and videos

The Internet used to be all about text and information, but more and more the visual appeal of the Internet is what grabs people’s attention — and that means photos and videos. Videos are so hot that you don’t even need sound. Studies show that as much as 85% of Facebook videos are viewed with the sound off.

However, many business owners are still under the misperception that to get into videos (or even photography) you have to hire a professional video production company or studio. Not true. Some of the best photos and videos are done on the fly — and with a smartphone!

Adding photos of your business is a great way to humanize your brand and let your customers get a “behind-the-scenes” look at what your company is all about… AND your customers can post photos on your Google My Business listing, too! (Surprise!)

AGENCY TIP: If you’re optimizing Google My Business listings for your clients, you know how difficult it is to get pictures from them so you can add them to their GMB listing. (Your clients are busy and often hard to track down.) There’s a new tool called localPics that solves that problem. This tool makes it super simple to send your clients text message reminders that it’s time to upload pictures. The owner (or whoever the designated “photographer” is) simply takes pictures or goes into their phone’s photo gallery, selects the pictures they want to upload, and the pictures are automatically uploaded to their Google My Business listing! What could be easier?

How to optimize your Google My Business listing

The ability to add photos to your Google My Business listing has been around for a while, but adding videos is a relatively new feature that Google introduced. Instead of being afraid, get excited! You can now add a 30-second video about your company that will grab people’s attention on the most popular place people go to search and find information: Google!

To get started, log in to your Google My Business dashboard. You will either see the “Add Videos” image on the Overview tab:

How to optimize your Google My Business listing

Or you can also click on the blue + sign to add a video:

How to optimize your Google My Business listing

When you click on the “Add Video” button, you can either drag the video you want to upload or select the video from your computer.

How to optimize your Google My Business listing

It’s super simple!

Google states that it can take up to 24 hours for the video to display, but most videos show up after just a few minutes. The videos should be 30 seconds long, but we’ve uploaded longer videos just fine. (Keep in mind that people have short attention spans, so don’t overdo it with videos that are too long — 30 seconds is just about right!)

Now, for you marketers out there that are salivating thinking of the great marketing and promotional videos you can upload, hold on for just a moment. Make sure your videos are taken at the place of business and are of people that work at your business or directly pertain to your business. (Google My Business is not the place for stock photos and marketing or promotional videos.) Google can remove the videos if the primary subject of the content is not related to the business location.

Owners who upload videos will be shown in the “By Owner” tab. When customers or clients upload videos, those videos will appear in the “Customer” tab. ALL of the videos will be displayed in the “Video” tab.

Google has given us some general Google My Business Video Guidelines to follow:

  • Duration: Up to 30 seconds long
  • File Size: Up to 100 MB
  • Resolution: 720p or higher

As a bonus, once you have two or more videos on your GMB listing, you’ll get a Videos subtab that shows up on mobile devices!

Business descriptions

Good news! Google now allows business owners to include a business description on your Google My Business listing. (And it’s about time!) Google recently made this announcement via Twitter and business owners were thrilled.

How to optimize your Google My Business listing

As usual, Google has provided us with some guidelines to follow: Google Business Description Guidelines. It’s important you adhere to these rules because Google does review your business Description.

How to optimize your Google My Business listing

You’re allowed 750 characters in your business description, but only 250 characters show up before they get cut off in the Knowledge Panel. So you want to make sure that you carefully create your business description and put the most important information and keywords — including your city — towards the front of the description.

Google really does review your business description to make sure people aren’t being deceptive or are spamming, so be sure to follow these guidelines:

How to optimize your Google My Business listing

You only have 750 characters (and only 250 of those show up in the company’s Knowledge Panel), so you want to make sure that every character counts.

On a desktop computer, the business description appears in the Knowledge Panel towards the bottom, below your reviews. (It’d be great if Google would bump the business description up towards the top of the Knowledge Panel where it should be… Let’s hope they move it there soon!)

How to optimize your Google My Business listing

On a mobile device, you can only see a business’ description if you click on the About tab:

How to optimize your Google My Business listing

Services/Menus

If you sell services, like a spa, nail salon, hair salon, copying company, or even a holistic center, and have a “menu” of services, the new Services list in Google My Business is a great new addition. This feature is only available for food and drink, health, beauty, and other services businesses that don’t have a third-party “menu” link.

The Services list allows you to categorize and list out all your services (or food items) and prices so that potential customers can easily see what you have to offer.

This list itemizes out each service (or food item) you offer. To get started, log in to your Google My Business listing and click on Info:

How to optimize your Google My Business listing

Then scroll down and you will see the “Services” section where you can Add or edit your items:

How to optimize your Google My Business listing

This is where you can create categories, add items, and you can also add a description of each item (if you want to):

How to optimize your Google My Business listing

If you own a service business with set prices, I’d highly recommend you include your list of services and make sure you update these services and prices if things change.


Get more out of your GMB listing

Google is always looking at the engagement searchers and you, as the owner, are having with your Google My Business listing. The more interaction, the better your chances of ranking higher in the local three-pack and organic rankings in general. That means you need to keep optimizing your Google My Business listing.

As new features come out, plan on using them to keep your GMB listing fully optimized.

TECHIE TIP: If you’re managing multiple listings or franchises, you can use Google’s API v4.1 to more easily add Google My Business descriptions and Offer Posts. And if you’re really techie, you can even add “customer media endpoints” that allow users to retrieve photos and videos uploaded by customers at their business (normally GMB users aren’t notified of photo and video uploads).

Google has even introduced a new notification that alerts users who have opted in to receive alerts about newly posted media on their Google My Business Locations. Wow! (If you have someone on your team that can code, you’re at an advantage!)

Hopefully these features have given you a new reason to login to your Google My Business account and get busy! If you have any other questions about optimizing your GMB listing, let me know in the comments.


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How Does Mobile-First Indexing Work, and How Does It Impact SEO?

Posted by bridget.randolph

We’ve been hearing a lot about mobile-first indexing lately, as the latest development in Google’s ever-continuing efforts to make the web more mobile-friendly and reflect user behavior trends.

But there’s also a lot of confusion around what this means for the average business owner. Do you have to change anything? Everything? If your site is mobile-friendly, will that be good enough?

IS THIS GOING TO BE ANOTHER MOBILEGEDDON?!!

In this post I’ll go over the basics of what “mobile-first indexing” means, and what you may need to do about it. I’ll also answer some frequently asked questions about mobile-first indexing and what it means for our SEO efforts.

What is “mobile-first indexing”?

Mobile-first indexing is exactly what it sounds like. It just means that the mobile version of your website becomes the starting point for what Google includes in their index, and the baseline for how they determine rankings. If you monitor crawlbot traffic to your site, you may see an increase in traffic from Smartphone Googlebot, and the cached versions of pages will usually be the mobile version of the page.

It’s called “mobile-first” because it’s not a mobile-only index: for instance, if a site doesn’t have a mobile-friendly version, the desktop site can still be included in the index. But the lack of a mobile-friendly experience could impact negatively on the rankings of that site, and a site with a better mobile experience would potentially receive a rankings boost even for searchers on a desktop.

You may also want to think of the phrase “mobile-first” as a reference to the fact that the mobile version will be considered the primary version of your website. So if your mobile and desktop versions are equivalent — for instance if you’ve optimized your content for mobile, and/or if you use responsive design — this change should (in theory) not have any significant impact in terms of your site’s performance in search results.

However it does represent a fundamental reversal in the way Google is thinking about your website content and how to prioritize crawling and indexation. Remember that up until now the desktop site was considered the primary version (similar to a canonical URL) and the mobile site was treated as an “alternate” version for a particular use case. This is why Google encouraged webmasters with a separate mobile site (m.domain.com) to implement switchboard tags (which indicated the existence of a mobile URL version with a special rel=alternate tag). Google might not even make the effort to crawl and cache the mobile versions of all of these pages, as they could simply display that mobile URL to mobile searchers.

This view of the desktop version as the primary one often meant in practice that the desktop site would be prioritized by SEOs and marketing teams and was treated as the most comprehensive version of a website, with full content, structured data markup, hreflang (international tags), the majority of backlinks, etc.; while the mobile version might have lighter content, and/or not include the same level of markup and structure, and almost certainly would not receive the bulk of backlinks and external attention.

What should I do about mobile-first indexing?

The first thing to know is that there’s no need to panic. So far this change is only in the very earliest stages of testing, and is being rolled out very gradually only to websites which Google considers to be “ready” enough for this change to have a minimal impact.

According to Google’s own latest guidance on the topic, if your website is responsive or otherwise identical in its desktop and mobile versions, you may not have to do anything differently (assuming you’re happy with your current rankings!).

That said, even with a totally responsive site, you’ll want to ensure that mobile page speed and load time are prioritized and that images and other (potentially) dynamic elements are optimized correctly for the mobile experience. Note that with mobile-first indexing, content which is collapsed or hidden in tabs, etc. due to space limitations will not be treated differently than visible content (as it may have been previously), since this type of screen real estate management is actually a mobile best practice.

If you have a separate mobile site, you’ll want to check the following:

  • Content: make sure your mobile version has all the high-quality, valuable content that exists on your desktop site. This could include text, videos and images. Make sure the formats used on the mobile version are crawlable and indexable (including alt-attributes for images).
  • Structured data: you should include the same structured data markup on both the mobile and desktop versions of the site. URLs shown within structured data on mobile pages should be the mobile version of the URL. Avoid adding unnecessary structured data if it isn’t relevant to the specific content of a page.
  • Metadata: ensure that titles and meta descriptions are equivalent on both versions of all pages.
    • Note that the official guidance says “equivalent” rather than “identical” – you may still want to optimize your mobile titles for shorter character counts, but make sure the same information and relevant keywords are included.
  • Hreflang: if you use rel=hreflang for internationalization, your mobile URLs’ hreflang annotations should point to the mobile version of your country or language variants, and desktop URLs should point to the desktop versions.
  • Social metadata: OpenGraph tags, Twitter cards and other social metadata should be included on the mobile version as well as the desktop version.
  • XML and media sitemaps: ensure that any links to sitemaps are accessible from the mobile version of the site. This also applies to robots directives (robots.txt and on-page meta-robots tags) and potentially even trust signals, like links to your privacy policy page.
  • Search Console verification: if you have only verified your desktop site in Google Search Console, make sure you also add and verify the mobile version.
  • App indexation: if you have app indexation set up for your desktop site, you may want to ensure that you have verified the mobile version of the site in relation to app association files, etc.
  • Server capacity: Make sure that your host servers can handle increased crawl rate.
    • (This only applies for sites with their mobile version on a separate host, such as m.domain.com.)
  • Switchboard tags: if you currently have mobile switchboard tags implemented, you do not need to change this implementation. These should remain as they are.

Common questions about mobile-first indexing

Is mobile-first indexing adding mobile pages to a separate mobile index?

With mobile-first indexing, there is only one index (the same one Google uses now). The change to mobile-first indexing does not generate a new “mobile-first” index, nor is it creating a separate “mobile index” with a “desktop index” remaining active. Instead, it simply changes how content is added to the existing index.

Is the mobile-first index live and affecting my site now? If not, when does it go live?

Google has been experimenting with this approach to indexing on a small number of sites, which were selected based on perceived “readiness”. A wider rollout is likely going to take a long time and in June 2017, Gary Illyes stated that it will probably take a few years before “we reach an index that is only mobile-first.”

Google has also stated the following on the Webmasters Blog, in a blog post dated Dec 18 2017:

“We will be evaluating sites independently on their readiness for mobile-first indexing based on the above criteria and transitioning them when ready. This process has already started for a handful of sites and is closely being monitored by the search team.

“We continue to be cautious with rolling out mobile-first indexing. We believe taking this slowly will help webmasters get their sites ready for mobile users, and because of that, we currently don’t have a timeline for when it’s going to be completed.”

Will Google only use my mobile site to determine my rankings?

Mobile-first means that the mobile version will be considered the primary version when it comes to how rankings are determined. However, there may be circumstances where the desktop version could be taken into consideration (for instance, if you don’t have a mobile version of a page).

That being said, you will potentially still see varying ranking results between mobile search results and desktop search results, so you’ll still want to track both. (In the same way that now, Google primarily uses the desktop site to determine rankings but you still want to track mobile rankings as these vary from desktop rankings based on user behavior and other factors).

When might Google use the desktop site to determine rankings vs. the mobile site?

The primary use case I’ve seen referred to so far is that they will use the desktop site to determine rankings when there is no mobile version.

It is possible that for websites where the desktop version has additional ranking information (such as backlinks), that information could also be taken into consideration – but there is no guarantee that they will crawl or index the desktop version once they’ve seen the mobile version, and I haven’t seen any official statements that this would be the case.

Therefore one of the official recommendations is that once the mobile-first indexing rollout happens, if you’re in the process of building your mobile site or have a “placeholder” type mobile version currently live it would actually be better to have no mobile site than a broken or incomplete one. In this case, you should wait to launch your mobile site until it is fully ready.

What if I don’t have a mobile version of my site?

If you don’t have a mobile version of your site and your desktop version is not mobile-friendly, your content can still be indexed; however you may not rank as well in comparison to mobile-friendly websites. This may even negatively impact your overall rankings on desktop search as well as mobile search results because it will be perceived as having a poorer user experience than other sites (since the crawler will be a “mobile” crawler).

What could happen to sites with a large desktop site and a small mobile site? Will content on your desktop site that does not appear on the mobile version be indexed and appear for desktop searches?

The end goal for this rollout is that the index will be based predominantly on crawling mobile content. If you have a heavily indexed desktop version, they’re not going to suddenly purge your desktop content from the existing index and start fresh with just your thin mobile site indexed; but the more you can ensure that your mobile version contains all relevant and valuable content, the more likely it is to continue to rank well, particularly as they cut back on crawling desktop versions of websites.

How does this change ranking factors and strategy going forward?

This may impact a variety of ranking factors and strategy in the future; Cindy Krum at Mobile Moxie has written two excellent articles on what could be coming in the future around this topic.

Cindy talks about the idea that mobile-first indexing may be “an indication that Google is becoming less dependent on traditional links and HTML URLS for ranking.” It seems that Google is moving away from needing to rely so much on a “URL” system of organizing content, in favor of a more API type approach based on “entities” (thanks, structured data!) rather than URL style links. Check out Cindy’s posts for more explanation of how this could impact the future of search and SEO.

Is there a difference between how responsive sites and separate mobile sites will be treated?

Yes and no. The main difference will be in terms of how much work you have to do to get ready for this change.

If you have a fully responsive site, you should already have everything present on your mobile version that is currently part of the desktop version, and your main challenge will simply be to ensure that the mobile experience is well optimized from a user perspective (e.g. page speed, load time, navigation, etc).

With a separate mobile site, you’ll need to make sure that your mobile version contains everything that your desktop site does, which could be a lot of work depending on your mobile strategy so far.

Will this change how I should serve ads/content/etc. on my mobile site?

If your current approach to ads is creating a slow or otherwise poor user experience you will certainly need to address that.

If you currently opt to hide some of your mobile site content in accordions or tabs to save space, this is actually not an issue as this content will be treated in the same way as if it was loaded fully visible (as long as the content is still crawlable/accessible).

Does this change how I use rel=canonical/switchboard tags?

No. For now, Google has stated that if you have already implemented switchboard tags, you should leave them as they are.


Has this overview helped you to feel more prepared for the shift to mobile-first indexing? Are there any questions you still have?

I’d love to hear what you’re thinking about in the comments!


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How to Rank in 2018: The SEO Checklist – Whiteboard Friday

Posted by randfish

It’s hard enough as it is to explain to non-SEOs how to rank a webpage. In an increasingly complicated field, to do well you’ve got to have a good handle on a wide variety of detailed subjects. This edition of Whiteboard Friday covers a nine-point checklist of the major items you’ve got to cross off to rank in the new year — and maybe get some hints on how to explain it to others, too.

How to Rank in 2018: An SEO Checklist

Click on the whiteboard image above to open a high-resolution version in a new tab!

Video Transcription

Howdy, Moz fans, and welcome to a special New Year’s edition of Whiteboard Friday. This week we’re going to run through how to rank in 2018 in a brief checklist format.

So I know that many of you sometimes wonder, “Gosh, it feels overwhelming to try and explain to someone outside the SEO profession how to get a web page ranked.” Well, you know what? Let’s explore that a little bit this week on Whiteboard Friday. I sent out a tweet asking folks, “Send me a brief checklist in 280 characters or less,” and I got back some amazing responses. I have credited some folks here when they’ve contributed. There is a ton of detail to ranking in the SEO world, to try and rank in Google’s results. But when we pull out, when we go broad, I think that just a few items, in fact just the nine we’ve got here can basically take you through the majority of what’s required to rank in the year ahead. So let’s dive into that.

I. Crawlable, accessible URL whose content Google can easily crawl and parse.

So we want Googlebot’s spiders to be able to come to this page, to understand the content that’s on there in a text readable format, to understand images and visuals or video or embeds or anything else that you’ve got on the page in a way that they are going to be able to put into their web index. That is crucial. Without it, none of the rest of this stuff even matters.

II. Keyword research

We need to know and to uncover the words and phrases that searchers are actually using to solve or to get answers to the problem that they are having in your world. Those should be problems that your organization, your website is actually working to solve, that your content will help them to solve.

What you want here is a primary keyword and hopefully a set of related secondary keywords that share the searcher’s intent. So the intent behind of all of these terms and phrases should be the same so that the same content can serve it. When you do that, we now have a primary and a secondary set of keywords that we can target in our optimization efforts.

III. Investigate the SERP to find what Google believes to be relevant to the keywords’s searches

I want you to do some SERP investigation, meaning perform a search query in Google, see what comes back to you, and then figure out from there what Google believes to be relevant to the keywords searches. What does Google think is the content that will answer this searcher’s query? You’re trying to figure out intent, the type of content that’s required, and whatever missing pieces might be there. If you can find holes where, hey, no one is serving this, but I know that people want the answer to it, you might be able to fill that gap and take over that ranking position. Thanks to Gaetano, @gaetano_nyc, for the great suggestion on this one.

IV. Have the most credible, amplifiable person or team available create content that’s going to serve the searcher’s goal and solve their task better than anyone else on page one.

There are three elements here. First, we want an actually credible, worthy of amplification person or persons to create the content. Why is that? Well, because if we do that, we make amplification, we make link building, we make social sharing way more likely to happen, and our content becomes more credible, both in the eyes of searchers and visitors as well as in Google’s eyes too. So to the degree that that is possible, I would certainly urge you to do it.

Next, we’re trying to serve the searcher’s goal and solve their task, and we want to do that better than anyone else does it on page one, because if we don’t, even if we’ve optimized a lot of these other things, over time Google will realize, you know what? Searchers are frustrated with your result compared to other results, and they’re going to rank those other people higher. Huge credit to Dan Kern, @kernmedia on Twitter, for the great suggestion on this one.

V. Craft a compelling title, meta description.

Yes, Google still does use the meta description quite frequently. I know it seems like sometimes they don’t. But, in fact, there’s a high percent of the time when the actual meta description from the page is used. There’s an even higher percentage where the title is used. The URL, while Google sometimes truncates those, also used in the snippet as well as other elements. We’ll talk about schema and other kinds of markup later on. But the snippet is something that is crucial to your SEO efforts, because that determines how it displays in the search result. How Google displays your result determines whether people want to click on your listing or someone else’s. The snippet is your opportunity to say, “Come click me instead of those other guys.” If you can optimize this, both from a keyword perspective using the words and phrases that people want, as well as from a relevancy and a pure drawing the click perspective, you can really win.

VI. Intelligently employ those primary, secondary, and related keywords

Related keywords meaning those that are semantically connected that Google is going to view as critical to proving to them that your content is relevant to the searcher’s query — in the page’s text content. Why am I saying text content here? Because if you put it purely in visuals or in video or some other embeddable format that Google can’t necessarily easily parse out, eeh, they might not count it. They might not treat it as that’s actually content on the page, and you need to prove to Google that you have the relevant keywords on the page.

VII. Where relevant and possible, use rich snippets and schema markup to enhance the potential visibility that you’re going to get.

This is not possible for everyone. But in some cases, in the case that you’re getting into Google news, or in the case that you’re in the recipe world and you can get visuals and images, or in the case where you have a featured snippet opportunity and you can get the visual for that featured snippet along with that credit, or in the case where you can get rich snippets around travel or around flights, other verticals that schema is supporting right now, well, that’s great. You should take advantage of those opportunities.

VIII. Optimize the page to load fast, as fast as possible and look great.

I mean look great from a visual, UI perspective and look great from a user experience perspective, letting someone go all the way through and accomplish their task in an easy, fulfilling way on every device, at every speed, and make it secure too. Security critically important. HTTPS is not the only thing, but it is a big part of what Google cares about right now, and HTTPS was a big focus in 2016 and 2017. It will certainly continue to be a focus for Google in 2018.

IX. You need to have a great answer to the question: Who will help amplify this and why?

When you have that great answer, I mean a specific list of people and publications who are going to help you amplify it, you’ve got to execute to earn solid links and mentions and word of mouth across the web and across social media so that your content can be seen by Google’s crawlers and by human beings, by people as highly relevant and high quality.

You do all this stuff, you’re going to rank very well in 2018. Look forward to your comments, your additions, your contributions, and feel free to look through the tweet thread as well.

Thanks to all of you who contributed via Twitter and to all of you who followed us here at Moz and Whiteboard Friday in 2017. We hope you have a great year ahead. Thanks for watching. Take care.

Video transcription by Speechpad.com


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The Very Best of the Moz Blog 2017: Our Top 50 Posts

Posted by FeliciaCrawford

Now, I know we technically have a few days left in 2017, but I’m ready to dive head-first into a fond, full-blown retrospective. Each year we look back on what we’ve published, compiling and sharing the pieces you liked best. Normally we divvy it up via various metrics: traffic, 1Metric score, total thumbs up, total comments, the best of YouMoz, and so on and so forth. This year, however, we’re doing things just a little differently.

A lot has changed in the past year…

The way we run the blog has changed in a few significant ways from the days of yesteryear. YouMoz, our user-generated content blog, was retired in the autumn of 2016 (though we hope to resurrect it in another form someday). We reduced our publishing frequency a bit, and refocused our content on core SEO topics after spending 2015 and 2016 branching out into other marketing subjects (like social media and content marketing). We also made some big changes with regards to commenting: we closed comments on posts older than 30 days (they became veritable spam factories), and implemented stricter moderation filters to better catch spammy comments fishing for either a link or easy MozPoints.

And if I’m being completely honest, I don’t think the “Best of” posts from years past have offered you, our beloved readers, as much value as they should’ve. The most excited comments on those posts occur when someone discovers a gem they’d missed, when a post reaches out to you from the masses of online content clamoring for your attention and speaks to you. The way we formerly ranked “the best” resulted in a lot of overlap; the same few posts with lots of thumbs up, a busy comments section, and high traffic overwhelmed the leaderboard.

What criteria now determines “best”?

At the end of 2017, we’re starting fresh. First, I’ve taken our ten most popular blog post categories by traffic — these represent the topics readers are actively seeking information on. Next, I thought about which metric matters most to me when I consider the success of a blog post. Traffic, thumbs, social shares… Nice to see, yes, but they don’t paint a very clear picture of a post’s impact. I found myself returning to my favorite blog post metric again and again: the comments.

A post with a lively comments section can be many things. Perhaps it sparked questions or debate; perhaps the findings were controversial; perhaps it was simply inspiring. Whatever the reason, a heavily commented-on post represents something that struck a chord, that convinced a person to peek out from behind their keyboard shield and contribute a thought, that coaxed a little extra effort and commitment from our community. As a silent lurker myself, I am consistently blown away by the humility, genius, and generosity you all display in the blog comments section every day.

So there we have it: this year’s Best of the Moz Blog 2017 is a list of the top five most-commented posts in the top ten blog categories. That’s fifty unique blog posts throughout the year on a variety of topics, some of which you may have missed. Most blog posts fall into several of our categories, but every post will only be listed once; if it’s hit the top five in a more popular category, I’ve taken it out of the running for the rest. It’s my sincere hope that this list uncovers something useful for you, something that helps make your job and day just a little easier.

Without further ado, let’s get this party started!

(If you’re curious, check out the Best of 2016 and the Best of 2015, too.)


The top 5 Whiteboard Fridays

Whiteboard Friday is far and away our most popular blog category, earning three times as much traffic as the rest. Because it always overlaps with at least one other category, you’re bound to get a tidy grab bag of SEO takeaways with this list!

10 Things that DO NOT (Directly) Affect Your Google Rankings

Rand Fishkin, September 22nd

Thumbs: 85
Comments: 180

What do the age of your site, your headline H1/H2 preference, bounce rate, and shared hosting all have in common? You might’ve gotten a hint from the title: not a single one of them directly affects your Google rankings. In this rather comforting Whiteboard Friday, Rand lists out ten factors commonly thought to influence your rankings that Google simply doesn’t care about.

What Do Google’s New, Longer Snippets Mean for SEO?

Rand Fishkin, December 8th

Thumbs: 100
Comments: 136

Featured snippets and meta descriptions have brand-new character limits, and it’s a huge change for Google and SEOs alike. Learn about what’s new, when it changed, and what it all means for SEO in this episode of Whiteboard Friday. (And this is cheating, but for good measure, you might follow up with Dr. Pete’s official recommendation for meta description lengths in 2018.)

What Links Can You Get that Comply with Google’s Guidelines?

Marie Haynes, January 20th

Thumbs: 68
Comments: 112

If you’ve ever been the victim of a Google penalty, you know how painful it can be to identify the problem and recover from the hit. Even if you’ve been penalty-free thus far, the threat of getting penalized is a source of worry. But how can you avoid it, when it seems like unnatural links lurk around every corner?

In this Whiteboard Friday, we warmly welcome Google penalty and unnatural link expert Marie Haynes as she shares how to earn links that do comply with Google’s guidelines, that will keep your site out of trouble, and that can make a real impact.

7 ‹Title Tag› Hacks for Increased Rankings + Traffic – Whiteboard Friday

Cyrus Shepard, May 5th

Thumbs: 185
Comments: 103

You may find yourself wondering whether the humble title tag still matters in modern SEO. When it comes to your click-through rate, the answer is a resounding yes! In this Whiteboard Friday, we welcome back our good friend Cyrus Shepard to talk about 7 ways you can revamp your title tags to increase your site traffic and rankings.

Comment Marketing: How to Earn Benefits from Community Participation

Rand Fishkin, January 13th

Thumbs: 53
Comments: 97

It’s been a few years since we’ve covered the topic of comment marketing, but that doesn’t mean it’s out of date. There are clever, intentional ways to market yourself and your brand in the comments sections of sites, and there’s less competition now than ever before. In this Whiteboard Friday, Rand details what you can do to get noticed in the comments and the benefits you’ll reap from high-quality contributions.


The top 5 posts in On-Page SEO

The results of our recent Moz Blog Reader Survey highlighted on-page SEO as the topic you’d most like to learn about, so it’s not surprising to see that this category sits right under Whiteboard Friday for popularity. There’s an interesting theme that emerges from these top posts: it seems we’re still working on many of the same things, but how we treat them has necessarily changed over time.

How Links in Headers, Footers, Content, and Navigation Can Impact SEO – Whiteboard Friday

Rand Fishkin, October 20th

Thumbs: 68
Comments: 92

Which link is more valuable: the one in your nav, or the one in the content of your page? Now, how about if one of those in-content links is an image, and one is text? Not all links are created equal, and getting familiar with the details will help you build a stronger linking structure. This Whiteboard Friday covers links in headers and footers, in navigation versus content, and how that can affect internal and external links, link equity, and link value between your site and others.

It’s Time to Stop Doing On-Page SEO Like It’s 2012

Rand Fishkin, February 6th

Thumbs: 84
Comments: 91

On-page SEO has evolved in the past five years. Rand outlines the changes in five succinct tactics: move beyond keyword repetition rules; searcher intent matters more than raw keywords; related topics are essential; links don’t always beat on-page; and topical authority is more important than ever.

The Wonderful World of SEO Meta Tags [Refreshed for 2017]

Kate Morris, April 13th

Thumbs: 46
Comments: 67

Which meta tags are absolutely necessary, which are dependent on your situation, and which should you absolutely ignore or remove? Kate Morris refreshes her original 2010 post on the subject of meta tags, sharing a few new tips and reiterating what’s remained the same over the past 7 years.

Designing a Page’s Content Flow to Maximize SEO Opportunity – Whiteboard Friday

Rand Fishkin, December 1st

Thumbs: 54
Comments: 48

Controlling and improving the flow of your on-site content can actually help your SEO. What’s the best way to capitalize on the opportunity present in your page design? Rand covers the questions you need to ask (and answer) and the goals you should strive for in this edition of Whiteboard Friday.

How to Do a Content Audit [Updated for 2017]

Everett Sizemore, March 22nd

Thumbs: 49
Comments: 31

Learn how to do content audits for SEO in this comprehensive, updated guide by Everett Sizemore, including tips for crawling large websites, rendering JavaScript content, and auditing dynamic mobile content.


The top 5 posts in Local SEO

Local SEO overlaps with what we think of as traditional SEO in many ways, so it’s not surprising at all to see this category near the top. There’s still a lot of doubt and apprehension, it seems, when it comes to local SEO best practices and what really works, and the top posts in this category reflect that.

Local SEO Spam Tactics Are Working: How You Can Fight Back

Casey Meraz, March 28th

Thumbs: 48
Comments: 75

It’s very clear that spam tactics in Google’s local results are earning higher rankings. In this post, Casey Meraz identifies exactly what spammers are doing to get ahead, what they can get away with, and what you can do to fight back against the problem plaguing local results.

Not-Actually-the-Best Local SEO Practices

Miriam Ellis, December 11th

Thumbs: 47
Comments: 72

Not all common practices in local SEO are the best practices. In fact, some of them can be pretty darn harmful. Check out Miriam’s list of what-not-to-dos (and what-you-should-actually-dos) in this comprehensive blog post.

The 2017 Local SEO Forecast: 10 Predictions According to Mozzers

Miriam Ellis, February 14th

Thumbs: 35
Comments: 67

From Google providing intimate details about businesses to Amazon expanding even further into the local scene, local SEO stood to see a lot of change this year. Check out what the SEOs at Moz had to say about what to prepare for in 2017.

Proximity to Searcher is the New #1 Local Search Ranking Factor

Darren Shaw, February 22nd

Thumbs: 58
Comments: 65

Forget everything you thought you knew about the most impactful local ranking factors — searcher proximity just may be the number-one thing influencing where a local business shows on the SERPs.

How to Perform a Basic Local Business Competitive Audit

Miriam Ellis, August 22nd

Thumbs: 32
Comments: 65

Are you outranked in Google’s Local Pack? Then it’s high time to perform a competitive business audit. Use this example analysis and downloadable spreadsheet to analyze the strengths and weaknesses of multiple businesses and devise a plan to win.


The top 5 posts in Basic SEO

Basic SEO is another category that enjoys a lot of overlap with other topics; perhaps that’s one reason why it’s so popular. This year’s top posts in this category cover a range of subjects, and all are pretty useful for someone learning (or leveling up in) SEO.

Aren’t 301s, 302s, and Canonicals All Basically the Same? – Whiteboard Friday

Dr. Pete, March 3rd

Thumbs: 62
Comments: 69

They say history repeats itself. In the case of the great 301 vs 302 vs rel=canonical debate, it repeats itself about every three months. In this Whiteboard Friday, Dr. Pete explains how bots and humans experience pages differently depending on which solution you use, why it matters, and how each choice may be treated by Google.

How to Prioritize SEO Tasks [+Worksheet]

Britney Muller, September 21st

Thumbs: 41
Comments: 64

An absolute essential if you want to keep yourself from getting overwhelmed, Moz’s own SEO Britney Muller offers five tips for prioritizing your SEO work: setting specific goals, identifying important pages for conversions, uncovering technical opportunities via a site crawl, time management, and providing consistent benchmarks and reporting.

5 Tactics to Earn Links Without Having to Directly Ask – Whiteboard Friday

Rand Fishkin, July 28th

Thumbs: 71
Comments: 63

Typical link outreach is a tired sport, and we’ve all but alienated most content creators with our constant link requests. In this Whiteboard Friday, Rand outlines five smart ways to earn links to your site without having to beg.

“SEO Is Always Changing”… Or Is It?: Debunking the Myth and Getting Back to Basics

Bridget Randolph, July 19th

Thumbs: 56
Comments: 60

We’re so fond of the idea that SEO is hard because it’s always changing. But is that really true? Bridget Randolph challenges a common industry refrain and brings us back to the basics of what’s really important in our work.

How to Target Multiple Keywords with One Page – Next Level

Brian Childs, June 15th

Thumbs: 45
Comments: 56

In this edition of our educational Next Level series, you’ll learn an easy workflow for researching and targeting multiple keywords with a single page.


The top five posts in Link Building

A thousand years from now, when the Space Needle has toppled into Puget Sound and our great-great-great-great-etc. grandchildren are living on Mars, link building will still prove to be one of the most popular subjects on the Moz Blog. And you get a double-whammy of goodness this year, because they just so happen to all be Whiteboard Fridays!

Should SEOs Care About Internal Links? – Whiteboard Friday

Rand Fishkin, May 26th

Thumbs: 85
Comments: 87

Internal links are one of those essential SEO items you have to get right to avoid getting them really wrong. Rand shares 18 tips to help inform your strategy, going into detail about their attributes, internal vs. external links, ideal link structures, and much, much more in this edition of Whiteboard Friday.

How to Prioritize Your Link Building Efforts & Opportunities – Whiteboard Friday

Rand Fishkin, February 17th

Thumbs: 73
Comments: 81

We all know how effective link building efforts can be, but it can be an intimidating, frustrating process — and sometimes even a chore. In this Whiteboard Friday, Rand builds out a framework you can start using today to streamline and simplify the link building process for you, your teammates, and yes, even your interns.

The 3 Easiest Link Building Tactics Any Website Can Use to Acquire Their First 50 Links – Whiteboard Friday

Rand Fishkin, September 8th

Thumbs: 81
Comments: 77

Without a solid base of links, your site won’t be competitive in the SERPs — even if you do everything else right. But building your first few links can be difficult and discouraging, especially for new websites. Never fear — Rand is here to share three relatively quick, easy, and tool-free (read: actually free) methods to build that solid base and earn yourself links.

When and How to Use Domain Authority, Page Authority, and Link Count Metrics – Whiteboard Friday

Rand Fishkin, June 16th

Thumbs: 50
Comments: 71

How can you effectively apply link metrics like Domain Authority and Page Authority alongside your other SEO metrics? Where and when does it make sense to take them into account, and what exactly do they mean? In this Whiteboard Friday, Rand answers these questions and more, arming you with the knowledge you need to better understand and execute your SEO work.

Image Link Building – Whiteboard Friday

Britney Muller, December 15th

Thumbs: 48
Comments: 63

Image link building is a delicate art. There are some distinct considerations from traditional link building, and doing it successfully requires a balance of creativity, curiosity, and having the right tools on hand. In this Whiteboard Friday, Moz’s own SEO and link building aficionado Britney Muller offers up concrete advice for successfully building links via images.


The top 5 posts in Advanced SEO

2017’s top posts in the advanced SEO category cover just about every post type we like to publish (and that you like to read): in-depth case studies, Whiteboard Fridays, best practice advice, and solid how-tos.

[Case Study] How We Ranked #1 for a High-Volume Keyword in Under 3 Months

Dmitry Dragilev, April 19th

Thumbs: 73
Comments: 140

If you’ve been struggling to take the number-one spot in the SERPs for a competitive keyword, take a cue from this case study. Dmitry Dragilev shares his team’s 8-step methodology for ranking first in a popular niche.

How Google AdWords (PPC) Does and Doesn’t Affect Organic Results – Whiteboard Friday

Rand Fishkin, November 17th

Thumbs: 68
Comments: 89

It’s common industry knowledge that PPC can have an effect on our organic results. But what effect is that, exactly, and how does it work? In this Whiteboard Friday, Rand covers the ways paid ads influence organic results — and one very important way they don’t.

SEO Best Practices for Canonical URLs + the Rel=Canonical Tag – Whiteboard Friday

Rand Fishkin, July 14th

Thumbs: 62
Comments: 87

If you’ve ever had any questions about the canonical tag, well, have we got the Whiteboard Friday for you. In this episode, Rand defines what rel=canonical means and its intended purpose, when it’s recommended you use it, how to use it, and sticky situations to avoid.

How to Uncover Hidden Keyword-Level Data Using Google Sheets

Sarah Lively, February 13th

Thumbs: 42
Comments: 83

Which keywords are driving your organic traffic? Keyword-level data doesn’t have to be (not provided). Sarah Lively shares a smart solution using two free add-ons for Google Sheets.

How Long Should Your Meta Description Be? (2018 Edition)

Dr. Pete, December 19th

Thumbs: 49
Comments: 76

The end of November saw a spike in the average length of SERP snippets. Across 90K results, we found a definite increase but many oddities, such as video snippets. Our data suggests that many snippets are exceeding 300 characters, and we recommend a new meta description limit of 300 characters.


The top 5 posts in Technical SEO

Technical SEO posts are some of my favorite categories to publish (which is perhaps a strange sentiment coming from a poetry major). The debate that recently raged — about whether it’s necessary or unnecessary for SEO — will always stick with many of us, as will Rand’s excellent Whiteboard Friday rebuttal on the topic.

XML Sitemaps: The Most Misunderstood Tool in the SEO’s Toolbox

Michael Cottam, April 11th

Thumbs: 43
Comments: 83

XML sitemaps are a powerful tool for SEOs, but are often misunderstood and misused. Michael Cottam explains how to leverage XML sitemaps to identify and resolve indexation problems.

JavaScript & SEO: Making Your Bot Experience As Good As Your User Experience

Alexis Sanders, June 20th

Thumbs: 56
Comments: 79

More and more, we’re realizing it’s incredibly important for us as SEOs to understand JavaScript’s impact on search experience. Can search engines see your content and experience your site the way a user does? If not, what solutions can you use to fix it?

Pros and Cons of HTTPS Services: Traditional vs Let’s Encrypt vs Cloudflare

JR Ridley, September 13th

Thumbs: 38
Comments: 78

Thinking about going secure? It’s more important than ever, with Google issuing security warnings for many non-secure sites in Chrome. This comparison of three popular HTTPS services will help you determine the best option for implementing an SSL certification on your site.

Mastering Google Search Operators in 67 Easy Steps

Dr. Pete, March 1st

Thumbs: 82
Comments: 76

Google search operators are like chess – knowing how the pieces move doesn’t make you a master. Dive into 67 examples, from content research to site audits, and level up your search operator game.

Unlocking Hidden Gems Within Schema.org

Alexis Sanders, October 18th

Thumbs: 45
Comments: 69

Schema.org can be a confusing resource if you’re trying to learn how to use and implement structured data. This mini-guide arms you with the right kind of thinking to tackle your next structured data project.


The top 5 posts in Keyword Research

The posts generating the most buzz in our keyword research category seem to revolve around quick yet effective wins and tactical advice. And with time constraints being one of the biggest challenges reported in our Reader’s Survey, it’s really no surprise.

The Lazy Writer’s Guide to 30-Minute Keyword Research

Britney Muller, July 26th

Thumbs: 52
Comments: 54

Keyword research doesn’t have to be a marathon bender. A brisk 30-minute walk can provide incredible insights — insights that connect you with a wider audience on a deeper level. Britney Muller shares several ways to get your keyword research tasks done efficiently and well.

The Keyword + Year Content/Rankings Hack – Whiteboard Friday

Rand Fishkin, February 10th

Thumbs: 63
Comments: 49

What’s the secret to earning site traffic from competitive keywords with decent search volume? The answer could be as easy as 1, 2, 3 — or more precisely, 2, 0, 1, 7. In this Whiteboard Friday, Rand lets you in on a relatively straightforward tactic that can help you compete in a tough space using very fresh content.

3 Tactics for Hyperlocal Keywords – Whiteboard Friday

Rand Fishkin, February 24th

Thumbs: 63
Comments: 47

Trying to target a small, specific region with your keywords can prove frustrating. While reaching a high-intent local audience is incredibly valuable, without volume data to inform your keyword research, you’ll find yourself hitting a wall. In this Whiteboard Friday, Rand shares how to uncover powerful, laser-focused keywords that will reach exactly the right people.

Which of My Competitor’s Keywords Should (& Shouldn’t ) I Target? – Whiteboard Friday

Rand Fishkin, November 24th

Thumbs: 45
Comments: 44

You don’t want to try to rank for every one of your competitors’ keywords. Like most things with SEO, it’s important to be strategic and intentional with your decisions. In this Whiteboard Friday, Rand shares his recommended process for understanding your funnel, identifying the right competitors to track, and prioritizing which of their keywords you ought to target.

NEW in Keyword Explorer: See Who Ranks & How Much with Keywords by Site

Rand Fishkin, October 23rd

Thumbs: 41
Comments: 43

It’s not often that a product-focused post makes our blog’s Best of the Year list, so this is both interesting and heartening to see. We worked really hard to bring better data and more usefulness to Keyword Explorer this year, and y’all left some really kind sentiments in the comments. Thanks for always being here for us, folks! 🙂


The top 5 posts in Content

I won’t say it, I promise. 😉 But content is just as important as ever, and the rather vague advice of “create great content and the rest will come” has certainly gotten a bit exhausting over the years. We’ve made an effort to publish more actionable ways to think about and use content, and it seems like that’s been resonating with you so far!

Refurbishing Top Content – Whiteboard Friday

Britney Muller, February 3rd

Thumbs: 66
Comments: 82

You’ve got top-performing content on your site that does really well. Maybe it’s highly converting, maybe it garners the most qualified traffic — but it’s just sitting there gathering dust. Isn’t there something else you can do with content that’s clearly proven its worth?

As it turns out, there is! In this Whiteboard Friday, Britney Muller shares three easy steps for identifying, repurposing, and republishing your top content to juice every drop of goodness out of it.

What We Learned From Analyzing 1.4 Million Featured Snippets

A.J. Ghergich, January 17th

Thumbs: 48
Comments: 78

From optimal snippet length, to practical application tips, to which queries prefer tables, lists, or paragraphs, learn everything you need to know to supercharge your snippet wins.

The Perfect Blog Post Length and Publishing Frequency is B?!!$#÷x – Whiteboard Friday

Rand Fishkin, August 18th

Thumbs: 76
Comments: 65

The perfect blog post length or publishing frequency doesn’t actually exist. “Perfect” isn’t universal — your content’s success depends on tons of personalized factors. In this Whiteboard Friday, Rand explains why the idea of “perfect” is baloney when it comes to your blog, and lists what you should actually be looking for in a successful publishing strategy.

Learning to Re-Share: 4 Strategies to Renew, Refresh, and Recycle Content for Bigger Reach

Jen Carney, August 2nd

Thumbs: 31
Comments: 51

You’ve spend too much time and effort on content creation to share it only once. Check out four smart strategies you can implement today to improve the reach of your existing content.

How to Build the Right Content Marketing Strategy for SEO Growth

Alli Berry, November 15th

Thumbs: 30
Comments: 51

Keywords are important for innumerable SEO tasks, but driving your content marketing strategy isn’t one of them. Your strategy should be based on the audience you’re trying to reach if you want your organic traffic to convert.


Paid Search Marketing

While it perhaps seems a little strange for an SEO blog to cover, paid search plays an important part in our digital marketing world, and as reported in our Reader’s Survey, plenty of us wear more than one hat. Here are the top posts from 2017 that generated the most commentary about all things paid:

Do iPhone Users Spend More Online Than Android Users?

Martin Meany, October 11th

Thumbs: 27
Comments: 71

iPhone users tend to spend 3x as much as Android users, according to an analysis of 31 million mobile e-commerce sessions. Digital marketers can capitalize on this revelation via Facebook and AdWords.

Branding Success: How to Use PPC to Amplify Your Brand

Purna Virji, February 21st

Thumbs: 34
Comments: 44

You might be surprised to learn that branding and PPC go hand-in-hand. Find out how to leverage your PPC campaigns to strengthen your brand and win conversions and loyalty from your customers.

No, Paid Search Audiences Won’t Replace Keywords

Kirk Williams, May 30th

Thumbs: 33
Comments: 29

Keywords or audience targeting? Kirk Williams sets out to argue that far from being dead, keywords are still the most useful tool in the paid search marketer’s toolbox.

Paid Social for Content Marketing Launches – Whiteboard Friday

Kane Jamison, September 29th

Thumbs: 31
Comments: 29

Stuck in a content marketing rut? Relying on your existing newsletter, social followers, or email outreach won’t do your launches justice. Boosting your signal with paid social both introduces your brand to new audiences and improves your launch’s traffic and results. In this Whiteboard Friday, we’re welcoming back our good friend Kane Jamison to highlight four straightforward, actionable tactics you can start using ASAP.

The Step-By-Step Guide to Testing Voice Search Via PPC

Purna Virji, March 21st

Thumbs: 30
Comments: 24

Conversational interfaces are becoming more and more popular, but it’s hard to know where to start when it comes to voice search. A $50 PPC budget is enough to jumpstart your voice search keyword list and strategy — learn how in this step-by-step guide.


Top comments by thumbs up

Comments are my favorite blog post success metric, and it simply wouldn’t do if we didn’t honor the folks who contributed the most popular comments in 2017. Thank you, all of you, for sharing your thoughts with the greater Moz and SEO community, and for taking precious time out of your day to make the blog a more interesting and better place. And for all the comment lurkers out there like me, I offer you solemn solidarity and zero judgment (but I’d be delighted to see y’all venture out from behind the screen now and again ;).

1. Praveen Sharma on “10 Things that DO NOT (Directly) Affect Your Google Rankings – Whiteboard Friday” – 58 thumbs up

Short, sweet, accurate, relevant advice is the name of the game. 🙂 We’ve had feedback before that some readers come to the blog for the comments as much as the post itself, and this example shows why. Thanks for sharing your insight, Praveen!

2. SEOMG on “7 ‹Title Tag› Hacks for Increased Rankings + Traffic – Whiteboard Friday” – 42 thumbs up

Much like the above, this comment exemplifies clear, useful examples related to the post topic. You rock, SEOMG!

3. Praveen Sharma on “The 3 Easiest Link Building Tactics Any Website Can Use to Acquire Their First 50 Links – Whiteboard Friday” – 39 thumbs up

Swooping in again with another helpful tidbit to add to the blog post at hand, Praveen’s made it on the Top 10 list twice. We really appreciate your contributions, Praveen!

4. Trevor Klein on “Moz Transitions: Rand to Step Away from Operations and into Advisory Role in Early 2018” – 38 thumbs up

A bittersweet comment that clearly struck a chord with many in our community. Rand, I hope you know how much we all love and appreciate you! And Trevor, thank you so much for your candid and genuine thoughts; you truly spoke for all of us there.

5. Gianluca Fiorelli on “SEO Best Practices for Canonical URLs + the Rel=Canonical Tag – Whiteboard Friday” – 30 thumbs up

Gianluca’s comments on the Moz Blog are legendary; each one is a treasure, a miniature blog post in and of itself. Thank you for sharing your smarts with us, Gianluca!

6. Rand Fishkin on “What Do Google’s New, Longer Snippets Mean for SEO? – Whiteboard Friday” – 28 thumbs up

By using the comments section to clarify a few points about his Whiteboard Friday video and highlight his advice, Rand adds extra value and oomph to the post as a whole… and the community responded. 🙂 Thank you for always leaving 10X comments, Rand!

7. Eric Hahn on “10 Things that DO NOT (Directly) Affect Your Google Rankings – Whiteboard Friday” – 26 thumbs up

The discussion in the thread spurred by this helpful, on-topic comment is the kind of lively, educational back-and-forth we love to witness. Thank you for inspiring folks to ask questions and learn, Eric!

8. Igor Gorbenko on “What Do Google’s New, Longer Snippets Mean for SEO? – Whiteboard Friday” – 25 thumbs up

It makes me really happy that our community has — and rewards — such awesome personality. Igor, thank you for your wit and your insights! ᕕ(⌐■_■)ᕗ ♪♬

9. Tim Soulo on “Moz Transitions: Rand to Step Away from Operations and into Advisory Role in Early 2018” – 22 thumbs up

The blog community definitely resonated with all the heartfelt, personal stories shared on this post. Tim, thank you for sharing!

10. Gianluca Fiorelli on “Comment Marketing: How to Earn Benefits from Community Participation – Whiteboard Friday” – 21 thumbs up

In an incredibly meta turn of events, Gianluca’s comment on our Comment Marketing Whiteboard Friday rounds out the list of 2017’s top comments on the Moz Blog. I don’t think there’s a person on this Internet that’s done a better job of personal comment marketing than Gianluca! 🙂


Here’s to you!

Thank you all, each and every one of you, for helping to keep our little community a thriving, nurturing place to learn SEO, share ideas, and hey, even make mistakes now and again. It’s an honor to have a hand in providing content to such a TAGFEE and brilliant group of people, and I can’t describe how excited I am for all that 2018 will bring.

Let me know in the comments how you liked the change-up this year, what other “Best of” formats or lists you might find helpful, and any other ponderings or thoughts you might have — and thank you again for reading!


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