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How to Diagnose Pages that Rank in One Geography But Not Another – Whiteboard Friday

Posted by randfish

Are you ranking pretty well in one locale, only to find out your rankings tank in another? It’s not uncommon, even for sites without an intent to capture local queries. In today’s Whiteboard Friday, Rand shows you how to diagnose the issue with a few clever SEO tricks, then identify the right strategy to get back on top.

Diagnose Why Pages ranks for One Geography But Not Another

Click on the whiteboard image above to open a high-resolution version in a new tab!

Video Transcription

Howdy, Moz fans, and welcome to this edition of Whiteboard Friday. This week we’re going to chat about rankings that differ from geography to geography. Many of you might see that you are ranking particularly well in one city, but when you perform that search in another city or in another country perhaps, that still speaks the same language and has very similar traits, that maybe you’re not performing well.

Maybe you do well in Canada, but you don’t do well in the United States. Maybe you do well in Portland, Oregon, but you do poorly in San Diego, California. Sometimes you might be thinking to yourself, “Well, wait, this search is not particularly local, or at least I didn’t think of it as being particularly local. Why am I ranking in one and not the other?” So here’s a process that you can use to diagnose.

Confirm the rankings you see are accurate:

The first thing we need to do is confirm that the rankings you see or that you’ve heard about are accurate. This is actually much more difficult than it used to be. It used to be you could scroll to the bottom of Google and change your location to whatever you wanted. Now Google will geolocate you by your IP address or by a precise location on your mobile device, and unfortunately you can’t just specify one particular location or another — unless you know some of these SEO hacks.

A. Google’s AdPreview Tool – Google has an ad preview tool, where you can specify and set a particular location. That’s at AdWords.Google.com slash a bunch of junk slash ad preview. We’ll make sure that the link is down in the notes below.

B. The ampersand-near-equals parameter (&near=) – Now, some SEOs have said that this is not perfect, and I agree it is imperfect, but it is pretty close. We’ve done some comparisons here at Moz. I’ve done them while I’m traveling. It’s not bad. Occasionally, you’ll see one or two things that are not the same. The advertisements are frequently not the same. In fact, they don’t seem to work well. But the organic results look pretty darn close. The maps results look pretty darn close. So I think it’s a reasonable tool that you can use.

That is by basically changing the Google search query — so this is the URL in the search query — from Google.com/search?q= and then you might have ice+cream or WordPress+web+design, and then you use this, &near= and the city and state here in the United States or city and province in Canada or city and region in another country. In this case, I’m going with Portland+OR. This will change my results. You can give this a try yourself. You can see that you will see the ice cream places that are in Portland, Oregon, when you perform this search query.

For countries, you can use another one. You can either go directly to the country code Google, so for the UK Google.co.uk, or for New Zealand Google.co.nz, or for Canada Google.ca. Then you can type that in.You can also use this parameter &GL= instead of &near. This is global location equals the country code, and then you could put in CA for Canada or UK for the UK or NZ for New Zealand.

C. The Mozbar’s search profiles – You can also do this with the MozBar. The MozBar kind of hacks the near parameter for you, and you can just specify a location and create a search profile. Do that right inside the MozBar. That’s one of the very nice things about using it.

D. Rank tracking with a platform that supports location-specific rankings Some of them don’t, some of them do. Moz does right now. I believe Searchmetrics does if you use the enterprise. Oh, I’m trying to remember if Rob Bucci said STAT does. Well, Rob will answer in the comments, and he’ll tell us whether STAT does. I think that they do.

Look at who IS ranking and what features they may have:

So next, once you’ve figured out whether this ranking anomaly that you perceive is real or not, you can step two look at who is ranking in the one where you’re not and figure out what factors they might have going for them.

  • Have they gotten a lot of local links, location-specific links from these websites that are in that specific geography or serve that geography, local chambers of commerce, local directories, those kinds of things?
  • Do they have a more hyper-local service area? On a map, if this is the city, do they serve that specific region? You serve a broad set of locations all over the place, and maybe you don’t have a geo-specific region that you’re serving.
  • Do they have localized listings, listings in places like where Moz Local or a competitor like Yext or Whitespark might push all their data to? Those could be things like Google Maps and Bing Maps, directories, local data aggregators, Yelp, TripAdvisor, etc., etc.
  • Do they have rankings in Google Maps? If you go and look and you see that this website is ranking particularly well in Google Maps for that particular region and you are not, that might be another signal that hyper-local intent and hyper-local ranking signals, ranking algorithm is in play there.
  • Are they running local AdWords ads? I know this might seem like, “Wait a minute. Rand, I thought ads were not directly connected to organic search results.” They’re not, but it tends to be the case that if you bid on AdWords, you tend to increase your organic click-through rate as well, because people see your ad up at the top, and then they see you again a second time, and so they’re a little more biased to click. Therefore, buying local ads can sometimes increase organic click-through rate as well. It can also brand people with your particular business. So that is one thing that might make a difference here.

Consider location-based searcher behaviors:

Now we’re not considering who is ranking, but we’re considering who is doing the searching, these location-based searchers and what their behavior is like.

  • Are they less likely to search for your brand because you’re not as well known in that region?
  • Are they less likely to click your site in the SERPs because you’re not as well known?
  • Is their intent somehow different because of their geography? Maybe there’s a language issue or a regionalism of some kind. This could be a local language thing even here in the United States, where parts of the country say “soda” and parts of the country say “pop.” Maybe those mean two different things, and “pop” means, “Oh, it’s a popcorn store in Seattle,” because there’s the Pop brand, but in the Midwest, “pop” clearly refers to types of soda beverages.
  • Are they more or less sensitive to a co-located solution? So it could be that in many geographies, a lot of your market doesn’t care about whether the solution that they’re getting is from their local region, and in others it does. A classic one on a country level is France, whose searchers tend to care tremendously more that they are getting .fr results and that the location of the business they are clicking on is in France versus other folks in Europe who might click a .com or a .co.uk with no problem.

Divide into three buckets:

You’re going to divide the search queries that you care about that have these challenges into three different types of buckets:

Bucket one: Hyper-geo-sensitive

This would be sort of the classic geo-specific search, where you see maps results right up at the top. The SERPs change completely from geo to geo. So if you perform the search in Portland and then you perform it in San Diego, you see very, very different results. Seven to nine of the top ten at least are changing up, and it’s the case that almost no non-local listings are showing in the top five results. When you see these, this is probably non-targetable without a physical location in that geography. So if you don’t have a physical location, you’re kind of out of business until you get there. If you do, then you can work on the local ranking signals that might be holding you back.

Bucket two: Semi-geo-sensitive

I’ve actually illustrated this one over here, because this can be a little bit challenging to describe. But basically, you’re getting a mix of geo-specific and global results. So, for example, I use the &near=Portland, Oregon, because I’m in Seattle and I want to see Portland’s results for WordPress web design.

WordPress web design, when I do the search all over the United States, the first one or two results are pretty much always the same. They’re always this Web Savvy Marketing link and this Creative Bloq, and they’re very broad. They are not specifically about a local provider of WordPress web design.

But then you get to number three and four and five, and the results change to be local-specific businesses. So in Portland, it’s these Mozak Design guys. Mozak, no relation to Moz, to my knowledge anyway. In San Diego, it’s Kristin Falkner, who’s ranking number three, and then other local San Diego WordPress web design businesses at four and five. So it’s kind of this mix of geo and non-geo. You can generally tell this by looking and changing your geography in this fashion seeing those different things.

Some of the top search results usually will be like this, and they’ll stay consistent from geography to geography. In these cases, what you want to do is work on boosting those local-specific signals. So if you are ranking number five or six and you want to be number three, go for that, or you can try and be in the global results, in which case you’re trying to boost the classic ranking signals, not the local ones so you can get up there.

Bucket three: Non-geo-sensitive

Those would be, “I do this search, and I don’t see any local-specific results.” It’s just a bunch of nationwide or worldwide brands. There are no maps, usually only one, maybe two geo-specific results in the top 10, and they tend to be further down, and the SERPs barely change from geo to geo. They’re pretty much the same throughout the country.

So once you put these into these three buckets, then you know which thing to do. Here, it’s pursue classic signals. You probably don’t need much of a local boost.

Here, you have the option of going one way or the other, boosting local signals to get into these rankings or boosting the classic signals to get into those global ones.

Here you’re going to need the physical business.

All right, everyone. I hope you’ve enjoyed this edition of Whiteboard Friday, and we’ll see you again next week. Take care.

Video transcription by Speechpad.com


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What’s Your AMP Traffic Really Doing? Set Up Reporting in 10 Minutes

Posted by Jeremy_Gottlieb

The other day, my colleague Tom Capper wrote a post about getting more traffic when you can’t rank any higher. I was really pleased that he wrote it, because it tackles a challenge I think about all the time. As SEOs, our hands are tied: we’re often not able to make product-level decisions that could create new markets, and we’re not Google’s algorithms — we can’t force a particular page to rank higher. What’s an SEO to do?

What if we shifted focus from transactional queries (for e-commerce, B2C, or B2B sites) and focused on the informational type of queries that are one, two, three, and possibly four or more interactions away from actually yielding a conversion? These types of queries are often quite conversational (i.e. “what are the best bodyweight workouts?”) and very well could lead to conversions down the road if you’re try to sell something (like fitness-related products or supplements).

If we shift our focus to queries like the question I just posed, could we potentially enter more niches for search and open up more traffic? I’d hypothesize yes — and for some, driving this additional traffic is all one needs; whatever happens with that traffic is irrelevant. Personally, I’d rather drive qualified, relevant traffic to a client and then figure out how we can monetize that traffic down the road.

To accomplish this, over the past year I’ve been thinking a lot about Accelerated Mobile Pages (AMP).


What are Accelerated Mobile Pages?

According to Google,

“The AMP Project is an open-source initiative aiming to make the web better for all. The project enables the creation of websites and ads that are consistently fast, beautiful, and high-performing across devices and distribution platforms.”

What this really means is that Google wants to make the web faster, and probably doesn’t trust the majority of sites to adequately speed up their pages or do so on a reasonable timeframe. Thus, AMP were created to allow for pages to load extremely fast (by cutting out the fat from your original source code) and provide an awesome user experience. Users can follow some basic instructions, use WordPress or other plugins, and in practically no time have mobile variants of their web content that loads super fast.

Why use AMP?

While AMP is not yet (or possibly ever going to be) a ranking factor, the fact that it loads fast certainly helps in the eyes of almighty Google and can contribute to higher rankings and clicks.

Let’s take a look at the query “Raekwon McMillan,” the Miami Dolphins second-round pick in the 2017 NFL Draft out of Ohio State University:

Screenshot of mobile SERP for query "Raekwon McMillan"

Notice how of these cards on mobile, two contain a little lightning bolt and the word “AMP?” The prevalence of AMP results in the SERPs is becoming more and more common. It’s reasonable to think that while the majority of people who use Google are not currently familiar with AMP, over time and through experience, they will realize that AMP pages with that little icon load much faster than regular web pages and will gravitate towards AMP pages through a type of subconscious Pavlovian training.

Should I use AMP?

There are rarely any absolutes in this world, and this is no exception. Only you will know, based upon your particular needs at this time. AMP is typically used by news publishers like the New York Times, Washington Post, Fox News, and many others, but it’s important to note that it’s not limited to this type of entity. While there is an AMP news carousel that frequently appears on mobile and is almost exclusively the domain of large publishing sites, AMP results are increasingly appearing in the regular results, like with the Raekwon McMillan example.

I’m a fan of leveraging blog content on AMP to generate as many eyeballs as possible on our pages, but I’m still a bit leery about putting product pages on AMP (though this is now possible). My end goal is to drive traffic and brand familiarity through the blog content and then ultimately drive more sales as people are either retargeted to via paid or come back from other sources, direct, organic or otherwise to actually complete the purchase. If your blog has strong, authoritative content, deploying AMP could potentially be a great way to generate more visibility and clicks for your site.

I must point out, however, that AMP doesn’t come without potential drawbacks. There are strict guidelines around what you can and can’t do with it, such as not having email popups, possible reduction in ad revenue, analytics complications, and requiring maintenance of a new set of pages. If you do decide that the potential gain in organic traffic is worth the tradeoffs, we can get into how to best measure the success of AMP for your site.


Now you have AMP traffic — so what?

If your goal is to drive more organic traffic, you need to be prepared for the questions that will come if that traffic does not yield revenue in Google Analytics. First, we need to keep in mind that GA’s default attribution is via last direct click, but the model can be altered to report different numbers. This means that if you have a visitor who searches something organically, enters via the blog, and doesn’t purchase anything, yet 3 days later comes back via direct and purchases a product, the default conversion reporting in GA would assign no credit to the organic visit, giving all of the conversion credit to the direct visit.

But this is misleading. Would that conversion have happened if not for the first visit from organic search? Probably not.

By going into the Conversions section of GA and clicking on Attribution > Model Comparison Tool, you’ll be able to see a side-by-side comparison of different conversion models, such as:

  • First touch (all credit goes to first point-of-entry to site)
  • Last touch (all credit goes to the point-of-entry of session where conversion took place)
  • Position-based (credit is primarily shared between the first and last points-of-entry, with less credit being shared amongst the intermediary steps)

There are also a few others, but I find them to be less interesting. For more information, read here. You can also click on Multi-Channel Funnels > Assisted Conversions to see the number of conversions by channel which were used along the way to a conversion, but was not the channel of conversion.

AMP tracking complications

Somewhat surprisingly, tracking from AMP is not as easy or as logical as one might expect. To begin with, AMP uses a separate Analytics snippet than your standard GA tracking code, so if you already have GA installed on your site and you decide to roll out AMP, you will need to set up the specific AMP analytics. (For more information on AMP analytics, please read Accelerated Mobile Pages Via Google Tag Manager and Adding Analytics to Your AMP Pages).

In a nutshell, the client ID (which tracks a specific user’s engagement with a site over time in GA) is not shared by default between AMP analytics and the regular tracking code, though there are some hack-y ways to get around this (WARNING: this gets very technically in-depth). I think there are two very important questions when it comes to AMP measurement:

  1. How much revenue are these pages responsible for?
  2. How much engagement are we driving from AMP pages?

In the Google Analytics AMP analytics property, it’s simple to see how many sessions there are and what the bounce and exit rates are. From my own experience, bounce and exit rates are usually pretty high (depending on UX), but the number of sessions increases overall. So, if we’re driving more and more users, how can we track and improve engagement beyond the standard bounce and exit rates? Where do we look?

How to measure real value from AMP in Google Analytics

Acquisition > Referrals

I propose looking into our standard GA property and navigating to our referring sources within Acquisition, where we’ll select the AMP source, highlighted below.

Once we click there, we’ll see the full referring URLs, the number of sessions each URL drove to the non-AMP version of the site, the number of transactions associated with each URL, the amount of revenue associated per URL, and more.

Important note here: These sessions are not the total number of sessions on each AMP page; rather, these are the number of sessions that originated on an AMP URL and were referred to the non-AMP property.

Why is this particular report interesting?

  1. It allows us to see which specific AMP URLs are referring the most traffic to the non-AMP version of the site
  2. It allows us to see how many transactions and how much revenue comes from a session initiated by a specific AMP URL
    1. From here, we can analyze why certain pages refer more traffic or end up with more conversions, then apply any findings to other AMP URLs

Why is this particular report incomplete?

  • It only shows us conversions and revenue that happened during one session (last-touch attribution)
    • It is very likely that most of your blog traffic will be higher-funnel and informational, not transactional, so conversions are more likely to happen at later touch points than the first one

Conversions > Multi-Channel Funnels > Assisted Conversions

If we really want to have the best understanding of how much revenue and conversions happen from visits to AMP URLs, we need to analyze the assisted conversions report. While you can certainly find value from analyzing the model comparison tool (also found within the conversions tab of GA), if we want to answer the question, “How many conversions and how much revenue are we driving from AMP URLs?”, it’s best answered in the Assisted Conversions section.

One of the first things that we’ll need to do is create a custom channel grouping within the Assisted Conversions section of Conversions.

In here, we need to:

  1. Click “Channel Groupings,” select “Create a custom channel grouping”
  2. Name the channel “AMP”
  3. Set a rule as a source containing your other AMP property (type in “amp” into the form and it will begin to auto-populate; just select the one you need)
  4. Click “Save”

Why is this particular report interesting?

  1. We’re able to see how many assisted as well as last click/direct conversions there were by channel
  2. We’re able to change the look-back window on a conversion to anywhere from 1–90 days to see how it affects the sales cycle

Why is this particular report incomplete?

  • We’re unable to see which particular pages are most responsible for driving traffic, revenue, and conversions

Conclusion

As both of these reports are incomplete on their own, I recommend any digital marketer who is measuring the effect of AMP URLs to use the two reports in conjunction for their own reporting. Doing so will provide the value of:

  1. Informing us which AMP URLs refer the most traffic to our non-AMP pages, providing us a jumping-off point for analysis of what type of content and CTAs are most effective for moving visitors from AMP deeper into the site
  2. Informing us how many conversions happen with different attribution models

It’s possible that a quick glance at your reports will show very low conversion numbers, especially when compared with other channels. That does not necessarily mean AMP should be abandoned; rather, those pages should receive further investment and optimization to drive deeper engagement in the same session and retargeting for future engagement. Google actually does allow you to set up your AMP pages to retarget with Google products so users can see products related to the content they visited.

You can also add in email capture forms to your AMP URLs to re-engage with people at a later time, which is useful because AMP does not currently allow for interstitials or popups to capture a user’s information.

What do you do next with the information collected?

  1. Identify why certain pages refer more traffic than others to non-AMP URLs. Is there a common factor amongst pages that refer more traffic and others that don’t?
  2. Identify why certain pages are responsible for more revenue than other pages. Do all of your AMP pages contain buttons or designated CTAs?
  3. Can you possibly capture more emails? What would need to be done?

Ultimately, this reporting is just the first step in benchmarking your data. From here you can pull insights, make recommendations, and monitor how your KPIs progress. Many people have been concerned or confused as to whether AMP is valuable or the right thing for them. It may or may not be, but if you’re not measuring it effectively, there’s no way to really know. There’s a strong likelihood that AMP will only increase in prominence over the coming months, so if you’re not sure how to attribute that traffic and revenue, perhaps this can help get you set up for continued success.

Did I miss anything? How do you measure the success (or failure) of your AMP URLs? Did I miss any KPIs that could be potentially more useful for your organization? Please let me know in the comments below.


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Building a Community of Advocates Through Smart Content

Posted by Michelle_LeBlanc

From gentle criticism to full-on trolls, every brand social media page or community sometimes faces pushback. Maybe you’ve seen it happen. Perhaps you’ve even laughed along as a corporation makes a condescending misstep or a local business publishes a glaring typo. It’s the type of thing that keeps social media and community managers up at night. Will I be by my phone to respond if someone needs customer service help? Will I know what to write if our brand comes under fire? Do we have a plan for dealing with this?

Advocates are a brand’s best friend

In my years of experience developing communities and creating social media content, I’ve certainly been there. I won’t try to sell you a magic elixir that makes that anxiety go away, but I’ve witnessed a phenomenon that can take the pressure off. Before you can even begin to frame a response as the brand, someone comes out of the woodwork and does it for you. Defending, opening up a conversation, or perhaps deflecting with humor, these individuals bring an authenticity to the response that no brand could hope to capture. They are true advocates, and they are perhaps the most valuable assets a company could have.

But how do you get them?

Having strong brand advocates can help insulate your brand from crisis, lead to referring links and positive media coverage, AND help you create sustainable, authentic content for your brand. In this blog post, I’ll explore a few case studies and strategies for developing these advocates, building user-generated content programs around them, and turning negative community perceptions into open dialogue.

Case study 1: Employee advocates can counter negative perceptions

To start, let’s talk about negative community perceptions. Almost every company deals with this to one degree or another.

In the trucking industry, companies deal with negative perceptions not just of their individual company, but also of the industry as a whole. You may not be aware of this, but our country needs approximately 3.5 million truck drivers to continue shipping daily supplies like food, medicine, deals from Amazon, and everything else you’ve come to expect in your local stores and on your doorstep. The industry regularly struggles to find enough drivers. Older drivers are retiring from the field, while younger individuals may be put off by a job that requires weeks away from home. Drivers that are committed to the industry may change jobs frequently, chasing the next hiring bonus or better pay rate.

How does a company counter these industry-wide challenges and also stand out as an employer from every other firm in the field?

Using video content, Facebook groups, and podcasts to create employee advocates

For one such company, we looked to current employees to become brand advocates in marketing materials and on social media. The HR and internal communications team had identified areas of potential for recruitment — e.g. separating military, women — and we worked with them to identify individuals that represented these niche characteristics, as well as the values that the company wanted to align themselves with: safety, long-term tenure with the company, affinity for the profession, etc. We then looked for opportunities to tell these individuals’ stories in a way that was authentic, reflected current organic social media trends, and provided opportunities for dialogue.

In one instance, we developed a GoPro-shot, vlog-style video program around two female drivers that featured real-life stories and advice from the road. By working behind the scenes with these drivers, we were able to coach them into being role models for our brand advocate program, modeling company values in media/PR coverage and at live company events.

One driver participated in an industry-media live video chat where she took questions from the audience, and later she participated in a Facebook Q&A on behalf of the brand as well. It was our most well-attended and most engaged Q&A to date. Other existing and potential drivers saw these individuals becoming the heroes of the brand’s stories and, feeling welcomed to the dialogue by one of their own, became more engaged with other marketing activities as a result. These activities included:

  • A monthly call-in/podcast show where drivers could ask questions directly of senior management. We found that once a driver had participated in this forum, they were much more likely to stay with the company — with a 90% retention rate!
  • A private Facebook group where very vocal and very socially active employees could have a direct line to the company’s driver advocate to express opinions and ask questions. In addition to giving these individuals a dedicated space to communicate, this often helped us identify trends and issues before they became larger problems.
  • A contest to nominate military veterans within the company to become a brand spokesperson in charge of driving a military-themed honorary truck. By allowing anyone to submit a nomination for a driver, this contest helped us discover and engage members of the audience that were perhaps less likely to put themselves forward out of modesty or lack of esteem for their own accomplishments. We also grew our email list, gained valuable insights about the individuals involved, and were able to better communicate with more of this “lurker” group.

By combining these social media activities with traditional PR pitching around the same themes, we continued to grow brand awareness as a whole and build an array of positive links back to the company.

When it comes to brand advocates, sometimes existing employees simply need to be invited in and engaged in a way that appeals to their own intrinsic motivations — perhaps a sense of belonging or achievement. For many employee-based audiences, social media engagement with company news or industry trends is already happening and simply needs to be harnessed and directed by the brand for better effect.

But what about when it comes to individuals that have no financial motivation to promote a brand? At the other end of the brand advocate spectrum from employees are those who affiliate themselves with a cause. They may donate money or volunteer for a specific organization, but when it comes down to it, they don’t have inherent loyalty to one group and can easily go from engaged to enraged.

Case study 2: UGC can turn volunteers into advocates

One nonprofit client that we have the privilege of working with dealt with this issue on a regular basis. Beyond misunderstandings about their funding sources or operations, they occasionally faced backlash about their core mission on social media. After all, for any nonprofit or cause out there, it’s easy to point to two or ten others that may be seen as “more worthy,” depending on your views. In addition, the nature of their cause tended to attract a lot of attention in the holiday giving period, with times of low engagement through the rest of the year.

Crowdsourcing user-generated content for better engagement

To counter this and better engage the audience year-round, we again looked for opportunities to put individual faces and stories at the forefront of marketing materials.

In this case, we began crowdsourcing user-generated content through monthly contesting programs during the organization’s “off” months. Photos submitted during the contests could be used as individual posts on social media or remixed across videos, blog posts, or as a starting point for further conversation and promotion development with the individuals. As Facebook was the primary promotion point for these contests, they attracted those who were already highly engaged with the organization and its page. During the initial two-month program, the Facebook page gained 16,660 new fans with no associated paid promotion, accounting for 55% of total page Likes in the first half of 2016.

Perhaps even more importantly, the organization was able to save on internal labor in responding to complaints or negative commentary on posts as even more individuals began adding their own positive comments. The organization’s community manager was able to institute a policy of waiting to respond after any negative post, allowing the brand advocates time to chime in with a more authentic, volunteer-driven voice.

By inviting their most passionate supporters more deeply into the fold and giving them the space and trust to communicate, the organization may have lost some measure of control over the details of the message, but they gained support and understanding on a deeper level. These individuals not only influenced others within the social media pages of the organization, but also frequently shared content and tagged friends, acting as influencers and bringing others into the fold.

How you can make it work for your audience

As you can see, regardless of industry, building a brand advocate program often starts with identifying your most passionate supporters and finding a way to appeal to their existing habits, interests, and motivations — then building content programs that put those goals at the forefront. Marketing campaigns featuring paid influencers can be fun and can certainly achieve rapid awareness and reach, but they will never be able to counter the lasting value of an authentic advocate, particularly when it comes to countering criticism or improving the perceived status of your brand or industry.

To get started, you can follow a few quick tips:

  • Understand your existing community.
    • Take a long look at your active social audience and try to understand who those people are: Employees? Customers?
    • Ask yourself what motivates them to participate in dialogue and how can you provide more of that.
  • Work behind the scenes.
    • Send private messages and emails, or pick up the phone and speak with a few audience members.
    • Getting a few one-on-one insights can be incredibly helpful in content planning and inspiring your strategy.
    • By reaching out individually, you really make people feel special. That’s a great step towards earning their advocacy.
  • Think: Where else can I use this?
    • Your advocates and their contributions are valuable. Make sure you take advantage of that value!
    • Reuse content in multiple formats or invite them to participate in new ways.
    • Someone who provides a testimonial might be able to act as a source for your PR team, as well.

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Going Beyond Google: Are Search Engines Ready for JavaScript Crawling & Indexation?

Posted by goralewicz

I recently published the results of my JavaScript SEO experiment where I checked which JavaScript frameworks are properly crawled and indexed by Google. The results were shocking; it turns out Google has a number of problems when crawling and indexing JavaScript-rich websites.

Google managed to index only a few out of multiple JavaScript frameworks tested. And as I proved, indexing content doesn’t always mean crawling JavaScript-generated links.

This got me thinking. If Google is having problems with JavaScript crawling and indexation, how are Google’s smaller competitors dealing with this problem? Is JavaScript going to lead you to full de-indexation in most search engines?

If you decide to deploy a client-rendered website (meaning a browser or Googlebot needs to process the JavaScript before seeing the HTML), you’re not only risking problems with your Google rankings — you may completely kill your chances at ranking in all the other search engines out there.

Google + JavaScript SEO experiment

To see how search engines other than Google deal with JavaScript crawling and indexing, we used our experiment website, http:/jsseo.expert, to check how Googlebot crawls and indexes JavaScript (and JavaScript frameworks’) generated content.

The experiment was quite simple: http://jsseo.expert has subpages with content parsed by different JavaScript frameworks. If you disable JavaScript, the content isn’t visible — i.e. if you go to http://jsseo.expert/angular2/, all the content within the red box is generated by Angular 2. If the content isn’t indexed in Yahoo, for example, we know that Yahoo’s indexer didn’t process the JavaScript.

Here are the results:

As you can see, Google and Ask are the only search engines to properly index JavaScript-generated content. Bing, Yahoo, AOL, DuckDuckGo, and Yandex are completely JavaScript-blind and won’t see your content if it isn’t HTML.

The next step: Can other search engines index JavaScript?

Most SEOs only cover JavaScript crawling and indexing issues when talking about Google. As you can see, the problem is much more complex. When you launch a client-rendered JavaScript-rich website (JavaScript is processed by the browser/crawler to “build” HTML), you can be 100% sure that it’s only going to be indexed and ranked in Google and Ask. Unfortunately, Google and Ask cover only ~64% of the whole search engine market, according to statista.com.

This means that your new, shiny, JavaScript-rich website can cost you ~36% of your website’s visibility on all search engines.

Let’s start with Yahoo, Bing, and AOL, which are responsible for 35% of search queries in the US.

Yahoo, Bing, and AOL

Even though Yahoo and AOL were here long before Google, they’ve obviously fallen behind its powerful algorithm and don’t invest in crawling and indexing as much as Google. One reason is likely the relatively high cost of crawling and indexing the web compared to the popularity of the website.

Google can freely invest millions of dollars in growing their computing power without worrying as much about return on investment, whereas Bing, AOL, and Ask only have a small percentage of the search market.

However, Microsoft-owned Bing isn’t out of the running. Their growth has been quite aggressive over last 8 years:

Unfortunately, we can’t say the same about one of the market pioneers: AOL. Do you remember the days before Google? This video will surely bring back some memories from a simpler time.

If you want to learn more about search engine history, I highly recommend watching Marcus Tandler’s spectacular TEDx talk.

Ask.com

What about Ask.com? How is it possible that Ask, with less than 1% of the market, can invest in crawling and indexing JavaScript? It makes me question if the Ask network is powered by Google’s algorithm and crawlers. It’s even more interesting looking at Ask’s aversion towards Google. There were already some speculations about Ask’s relationship with Google after Google Penguin in 2012, but we can now confirm that Ask’s crawling is using Google’s technology.

DuckDuckGo and Yandex

Both DuckDuckGo and Yandex had no problem indexing all the URLs within http://jsseo.expert, but unfortunately, the only content that was indexed properly was the 100% HTML page (http://jsseo.expert/html/).

Baidu

Despite my best efforts, I didn’t manage to index http://jsseo.expert in Baidu.com. It turns out you need a mainland China phone number to do that. I don’t have any previous experience with Baidu, so any and all help with indexing our experimental website would be appreciated. As soon as I succeed, I will update this article with Baidu.com results.

Going beyond the search engines

What if you don’t really care about search engines other than Google? Even if your target market is heavily dominated by Google, JavaScript crawling and indexing is still in an early stage, as my JavaScript SEO experiment documented.

Additionally, even if crawled and indexed properly, there is proof that JavaScript reliance can affect your rankings. Will Critchlow saw a significant traffic improvement after shifting from JavaScript-driven pages to non-JavaScript reliant.

Is there a JavaScript SEO silver bullet?

There is no search engine that can understand and process JavaScript at the level our modern browsers can. Even so, JavaScript isn’t inherently bad for SEO. JavaScript is awesome, but just like SEO, it requires experience and close attention to best practices.

If you want to enjoy all the perks of JavaScript without worrying about problems like Hulu.com’s JavaScript SEO issues, look into isomorphic JavaScript. It allows you to enjoy dynamic and beautiful websites without worrying about SEO.

If you’ve already developed a client-rendered website and can’t go back to the drawing board, you can always use pre-rendering services or enable server-side rendering. They often aren’t ideal solutions, but can definitely help you solve the JavaScript crawling and indexing problem until you come up with a better solution.

Regardless of the search engine, yet again we come back to testing and experimenting as a core component of technical SEO.

The future of JavaScript SEO

I highly recommend you follow along with how http://jsseo.expert/ is indexed in Google and other search engines. Even if some of the other search engines are a little behind Google, they’ll need to improve how they deal with JavaScript-rich websites to meet the exponentially growing demand for what JavaScript frameworks offer, both to developers and end users.

For now, stick to HTML & CSS on your front-end. 🙂


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Relive MozCon with the 2017 Video Bundle

Posted by Danielle_Launders

MozCon may be over, but we just can’t get enough of it — and that’s why our team has worked hard to bring the magic back to you with our MozCon 2017 Video Bundle. You’ll have 26 sessions at your fingertips to watch over and over again — that’s over 14 hours of future-focused sessions aiming to level up your SEO and online marketing skills. Get ahead of Google and its biggest changes to organic search with Dr. Pete Meyers, prepare for the future of mobile-first indexing with Cindy Krum, and increase leads through strategic data-driven design with Oli Gardner.

Ready to dive into all of the excitement? Feel free to jump ahead:

Buy the MozCon 2017 Video Bundle

For our friends that attended MozCon 2017, check your inbox: You should find an email from us that will navigate you to your videos. The same perk applies for next year — your ticket to MozCon 2018 includes the full video bundle. We do have a limited number of super early bird tickets (our best deal!) still available.

This year’s MozCon was truly special. We are honored to host some of the brightest minds in the industry and the passion and insights they bring to the stage. We know you’ll enjoy all the new tactics and innovative topics just as much as we did.

But don’t just take our word for it…

Here’s a recap of one attendee’s experience:

“Attending MozCon is like a master’s course in digital marketing. With so many knowledgeable speakers sharing their insights, their methods, and their tools all in the hopes of making me a better digital marketer, it seems like a waste not to take advantage of it.”
– Sean D. Francis, Director of SEO at Blue Magnet Interactive

The video bundle

You’ll have access to 26 full video presentations from MozCon.

For $299, the MozCon 2017 video bundle gives you instant access to:

  • 26 videos (that’s over 14 hours of content)
  • Stream or download the videos to your computer, tablet, or phone. The videos are iOS, Windows, and Android-compatible
  • Downloadable slide decks for presentations

Buy the MozCon 2017 Video Bundle

Want a free preview?

If you haven’t been to a MozCon before, you might be a little confused by all of the buzz and excitement. To convince you that we’re seriously excited, we’re sharing one of our highly-rated sessions with you for free! Check out “How to Get Big Links” with Lisa Myers in the full session straight from MozCon 2017. Lisa shares how her and her team were able to earn links and coverage from big sites such as New York Times, the Wall Street Journal, and BBC.

I want to thank the team behind the videos and for all the hours of editing, designing, coding, processing, and more. We love being able to share this knowledge and couldn’t do it without the crew’s efforts. And to the community, we wish you happy learning and hope to see you at MozCon 2018 in July!


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